Outlook 2007 - No default mail client

N

news.microsoft.com

Hi all,

I'm having an issue with Outlook 2007 and I was hoping someone could help
me.

I recently upgraded from Office 2003 to Office 2007 Professional. Issue that
I'm having now is that every time I open Outlook I get the error, "Either
there is no default mail client or the current mail client cannot fulfill
the messaging request. Please run Microsoft Office Outlook and set it as the
default mail client."

I have set it as default mail client in IE 7, I've checked registry keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail
HKEY_CLASSES_ROOT\mailto
HKEY_CLASSES_ROOT\mailto\DefaultIcon
HKEY_CLASSES_ROOT\mailto\shell\open\command

and all paths to Outlook.exe are correct. I've done a Office Diagnostics,
repaired Outlook and still no luck.

One problem I can see is that there is a mail profile that keeps getting
created everytime I open Outlook. I've tried deleting it and it just gets
recreated.The name of this profile is always
"{D9734F19-8CFB-411D-BC59-833E334FCB5E}". I've tried searching my registry
for this value and only the mail profile has this number.

A little info about my system. I'm running Windows Xp Pro SP2, IE 7, Office
2007 Professional suite, Outllook is connected to an Exchange 2003 server.

Any ideas/thoughts would be greatly appreciated.

Thanks,

Mike
 
D

Diane Poremsky [MVP]

does your network use a logon script that is creating the new account? If
your Exchange is part of SBS2003, it probably is.

Did you try making a new profile?
 
Joined
Oct 23, 2007
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I'm having an identical problem to Mike - same setup, same profile name.

It only started when I uninstalled Windows Desktop Search 3.01. I assume that has something to do with it. Any ideas?
 

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