FOSVA Limited said:
OK everyone, I am not amused! If I'd known all this before I
upgraded I wouldn't have paid for the privelege of losing a day's
revenue due to poor performance. With all the revenue MS make, I
think they ought to provide free technical support on newly purchased
products (maybe they do but I'm blowed if I know about it).
Support is free for 90 days when you purchase a new product. That's
documented both in the EULA and on Microsoft's web site, I believe.
Problems (how long do you have?):
XP2002 with SP2
Office Professional 2002
Upgraded to Office Professional 2007 with business contact manager
Problems: AVG add in has to be disabled (not sure what relevance it
has) Outlook Performance: absolutely ridiculous - keeps hanging,
forced to close and that take best part of 10 mins.
Affected: Access, Excel, IE7 (hangs)
You should never scan incoming or outgoing mail with an antivirus scanner.
Besides not adding to your protection, it introduces delays in a
time-critical process.
Did you apply the Outlook 2007 performance update available from the MS
download site?
David Hale mentioned poor performance after importing a PST. That should
never be done. There's no reason and you lose data. You can also corrupt
the mail profile.
Your mention of hanging could be due to updates to IE7, to the new search,
or to the fact that upgrades of Outlook to Outlook 2007 perform best of you
start with a new mail profile. There are some reported issues with BCM as
well, but the microsoft.public.outlook.bcm newsgroup is more appropriate to
those discussions.
I have other issues (not all I can post in here!): reminder keeps
appearing and I can't kill it.... says start date before the finish
date or something like that.
I've defragged, cleared space, run diags, repaired, reinstalled, you
name it - still POO!!!
I'd try a new mail profile.
Microsoft please pull your finger out - I remember not so long ago
the IE7 ruining my HP director, although a patch has fixed that - had
to search for the damned thing on google though and it wouldn't
download initially.
Please would someone be able to advise me how to fix this and if it
can't be, can I get my money back and revert to my old one????
The return policy of the retailer where you bought it would govern that.
