Outlook 2007 Crash on opening

[Tim C]

WHen opening Outlook 2007 it opens and then goes straight to a error page for
MS and doesn't give me any kind of error message. Then when I try and go to
the inbox it locks up and wont download new mail. If I close Outlook and try
to reopen, it will not open. I have to reboot the computer and try again and
hope it opens. ANyone have any ideas?

I've tried doing a repair from add/remove programs and I've tried the Office
Diagnostics with no luck.

 

[VanguardLH]

WHen opening Outlook 2007 it opens and then goes straight to a error page for
MS and doesn't give me any kind of error message. Then when I try and go to
the inbox it locks up and wont download new mail. If I close Outlook and try
to reopen, it will not open. I have to reboot the computer and try again and
hope it opens. ANyone have any ideas?

I've tried doing a repair from add/remove programs and I've tried the Office
Diagnostics with no luck.

Use Task Manager's Processes tab to ensure there are no remnant
instances of outlook.exe that are running and can interfere with any
subsequent loads of Outlook.

Start Outlook in its safe mode ("outlook.exe /safe") which does not load
any add-ons or COM plug-ins for Outlook. If the problem goes away, an
add-on or plug-in is causing the problem.

 

[Milly Staples [MVP - Outlook]]

Have you tried running scanpst.exe on your .pst file yet?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Tim C asked:

| WHen opening Outlook 2007 it opens and then goes straight to a error
| page for MS and doesn't give me any kind of error message. Then when
| I try and go to the inbox it locks up and wont download new mail. If
| I close Outlook and try to reopen, it will not open. I have to
| reboot the computer and try again and hope it opens. ANyone have any
| ideas?
|
| I've tried doing a repair from add/remove programs and I've tried the
| Office Diagnostics with no luck.