Outlook 2007 Beta Catastrophic Failure

[Tibelian]

Hi all,

I have bee having problems with my Outlook 2007 Beta failing to start open -
running WinXP Home with 1.25Gigs Ram. All other Office 2007 components work
OK.

The flash screen comes on - the outline of Outlook itself comes on and then
everything just disappears. Outlook continues to be seen in the system tray
on the bottom right - but as soon as I hover over it - it disappears. If I
click Outlook again - the option to launch Safe Mode comes up. When I say
yes - the same thing happens - flash screen --> blue outline for Outlook -->
and Poof! The third time I click - an option for "detect and repair" mode
comes up.

This began after I installed Outlook Connector for Office Live Email. But
everything just crashed.

Removal and re-installation after reboot did NOT help. After re-installation
a popup with Failed to launch mscon.dll comes up. After installing Outlook
Connector - the popup goes away, but Outlook 2007 continues to crash every
time.

Any ideas?

Thanks

Tibelian

 

[Milly Staples [MVP - Outlook]]

Uninstall the Outlook connector and get a newer version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tibelian asked:

| Hi all,
|
| I have bee having problems with my Outlook 2007 Beta failing to start
| open - running WinXP Home with 1.25Gigs Ram. All other Office 2007
| components work OK.
|
| The flash screen comes on - the outline of Outlook itself comes on
| and then everything just disappears. Outlook continues to be seen in
| the system tray on the bottom right - but as soon as I hover over it
| - it disappears. If I click Outlook again - the option to launch Safe
| Mode comes up. When I say yes - the same thing happens - flash screen
| --> blue outline for Outlook --> and Poof! The third time I click -
| an option for "detect and repair" mode comes up.
|
| This began after I installed Outlook Connector for Office Live Email.
| But everything just crashed.
|
| Removal and re-installation after reboot did NOT help. After
| re-installation a popup with Failed to launch mscon.dll comes up.
| After installing Outlook Connector - the popup goes away, but Outlook
| 2007 continues to crash every time.
|
| Any ideas?
|
| Thanks
|
| Tibelian

 

[Tibelian]

Thanks Milly for your suggestion.

However it is not working.

I uninstalled Outlook Connector and re-installed it again from the Office
Live Email website. Same problem. Outlook 2007 starts --> Flash Screen -->
Outlook appears for a moment --> Poof.. disappears.

Any ideas on whats going on?

- Tibelian

"Milly Staples [MVP - Outlook]"

 

[Milly Staples [MVP - Outlook]]

One word = BETA. Not everything works as expected.

If/when you find a feature working/not working as expected in the Office
2007 Beta release, please use the "send a smile" link to notify the Office
Beta team of your concern. Link is at the end of this message.
Include screenshots and comments to explain your concerns. Also, if you
wish, include your contact details if you don't mind being contacted by
Microsoft for follow-up. All "Smileys" are read and tracked by the beta
team to improve Office 2007 for usability and stability.

You can also send positive smileys as well as concerns.

http://www.microsoft.com/downloads/...E2-BC0F-4403-B09F-7A677D55F274&displaylang=en



--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tibelian asked:

| Thanks Milly for your suggestion.
|
| However it is not working.
|
| I uninstalled Outlook Connector and re-installed it again from the
| Office Live Email website. Same problem. Outlook 2007 starts -->
| Flash Screen --> Outlook appears for a moment --> Poof.. disappears.
|
| Any ideas on whats going on?
|
| - Tibelian
|
| "Milly Staples [MVP - Outlook]"
| || Uninstall the Outlook connector and get a newer version.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Tibelian asked:
||
||| Hi all,
|||
||| I have bee having problems with my Outlook 2007 Beta failing to
||| start open - running WinXP Home with 1.25Gigs Ram. All other Office
||| 2007 components work OK.
|||
||| The flash screen comes on - the outline of Outlook itself comes on
||| and then everything just disappears. Outlook continues to be seen in
||| the system tray on the bottom right - but as soon as I hover over it
||| - it disappears. If I click Outlook again - the option to launch
||| Safe Mode comes up. When I say yes - the same thing happens - flash
||| screen --> blue outline for Outlook --> and Poof! The third time I
||| click - an option for "detect and repair" mode comes up.
|||
||| This began after I installed Outlook Connector for Office Live
||| Email. But everything just crashed.
|||
||| Removal and re-installation after reboot did NOT help. After
||| re-installation a popup with Failed to launch mscon.dll comes up.
||| After installing Outlook Connector - the popup goes away, but
||| Outlook 2007 continues to crash every time.
|||
||| Any ideas?
|||
||| Thanks
|||
||| Tibelian

 

[Sue Mosher [MVP-Outlook]]

Did you create a new mail profile? That's recommended after installing the new version of the Outlook Connector from http://g.msn.com/0CR1033/3.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Thanks Milly for your suggestion.

However it is not working.

I uninstalled Outlook Connector and re-installed it again from the Office
Live Email website. Same problem. Outlook 2007 starts --> Flash Screen -->
Outlook appears for a moment --> Poof.. disappears.

Any ideas on whats going on?

- Tibelian

"Milly Staples [MVP - Outlook]"

Uninstall the Outlook connector and get a newer version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tibelian asked:

| Hi all,
|
| I have bee having problems with my Outlook 2007 Beta failing to start
| open - running WinXP Home with 1.25Gigs Ram. All other Office 2007
| components work OK.
|
| The flash screen comes on - the outline of Outlook itself comes on
| and then everything just disappears. Outlook continues to be seen in
| the system tray on the bottom right - but as soon as I hover over it
| - it disappears. If I click Outlook again - the option to launch Safe
| Mode comes up. When I say yes - the same thing happens - flash screen
| --> blue outline for Outlook --> and Poof! The third time I click -
| an option for "detect and repair" mode comes up.
|
| This began after I installed Outlook Connector for Office Live Email.
| But everything just crashed.
|
| Removal and re-installation after reboot did NOT help. After
| re-installation a popup with Failed to launch mscon.dll comes up.
| After installing Outlook Connector - the popup goes away, but Outlook
| 2007 continues to crash every time.
|
| Any ideas?
|
| Thanks
|
| Tibelian

 

[-Alias-]

How to work for Microsoft and not get paid:

One word = BETA. Not everything works as expected.

If/when you find a feature working/not working as expected in the Office
2007 Beta release, please use the "send a smile" link to notify the Office
Beta team of your concern. Link is at the end of this message.
Include screenshots and comments to explain your concerns. Also, if you
wish, include your contact details if you don't mind being contacted by
Microsoft for follow-up. All "Smileys" are read and tracked by the beta
team to improve Office 2007 for usability and stability.

I'm sure that MS is all *smileys* that they have millions of people
testing their software for free.

You can also send positive smileys as well as concerns.

http://www.microsoft.com/downloads/...E2-BC0F-4403-B09F-7A677D55F274&displaylang=en

If MS would just improve the first Office instead of churning out "new"
versions, they would not need BETA testers.

Alias

 

[Sue Mosher [MVP-Outlook]]

All of whom freely chose to do so. Are you contending people shouldn't have that choice?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[-Alias-]

All of whom freely chose to do so. Are you contending people shouldn't have that choice?

Of course not. Did I say that? Many freely voted for the cowboy in the
White House. Not too bright, IMHO, and neither is working for MS for free.

Any thoughts on this, that you snipped?:

If MS would just improve the first Office instead of churning out "new"
versions, they would not need BETA testers.

Alias

-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003
and Microsoft Outlook
Programming - Jumpstart for Administrators, Power Users, and Developers

You can also send positive smileys as well as concerns.

http://www.microsoft.com/downloads/...E2-BC0F-4403-B09F-7A677D55F274&displaylang=en

If MS would just improve the first Office instead of churning out "new"
versions, they would not need BETA testers.

Alias

 

[Brian Tillman]

If MS would just improve the first Office instead of churning out
"new" versions, they would not need BETA testers.

Why do you not consider "improving" churning out a new version? Where is
the line, in your opinion, between improving something and reissuing it?
How many improvements does it take to consider it a "new" version?

 

[-Alias-]

Why do you not consider "improving" churning out a new version? Where
is the line, in your opinion, between improving something and reissuing
it? How many improvements does it take to consider it a "new" version?

Are you saying they'll never be able to get it right? I'm happy with O2K
and see no need to buy OXP or any of the other versions. I'm happy with
the idea that I won't have to shell out a grand for the next "version"
for my three computers every two years. It's not just MS that uses
people to test their newfangled software. All of them do it. Heaven
forbid they should make software that's so good that it stands the test
of time rather than have to be continually tested.

Alias

 

[Gordon]

Are you saying they'll never be able to get it right? I'm happy with O2K
and see no need to buy OXP or any of the other versions. I'm happy with
the idea that I won't have to shell out a grand for the next "version" for
my three computers every two years. It's not just MS that uses people to
test their newfangled software. All of them do it. Heaven forbid they
should make software that's so good that it stands the test of time rather
than have to be continually tested.

Alias

It's quite interesting to look at the take-up of new Office versions in
corporate environments.
First was Office 95 which was pretty inferior compared to Lotus Smartsuite.
Then came Office 97 which had it's moments. Then came Office 2000 which beat
Smartsuite by a short head because Outlook 2000 was pretty good, and
Smartsuite did not include a PIM that did email, so a lot of corporations
and SMEs went that route. Then came Office 2002 which was a considerable
improvement on Office 2000 so most corporations and SMEs upgraded. BUT, with
the release of Office 2003, many of those organisations didn't think that
the additional functionality, some of which was pretty esoteric, warranted
the (fairly steep) additional cost. Many organisations I have come into
contact with have stuck with Office 2002 because that meets all their needs.

 

[Brian Tillman]

Are you saying they'll never be able to get it right? I'm happy with
O2K and see no need to buy OXP or any of the other versions.

Well, then, don't, but OL2003, for example, operates TONS better that
OL2000, in my opinion.

I'm happy with the idea that I won't have to shell out a grand for the
next "version" for my three computers every two years. It's not just
MS that uses people to test their newfangled software. All of them do
it. Heaven forbid they should make software that's so good that it
stands the test of time rather than have to be continually tested.

It is an irrefutable rule of programming that the only program with no bugs
is trivial and does nothing. Undoubtably Microsoft tests their software
internally (and probably extensively) prior to releasing it to the private
beta testers and then, after they've had a go at it for a while, the public
beta is released. That goes on for a while as well before the production
release.

You seem to live in a fantasy world. Do you abjure purchasing new cars, new
clothing, new appliances, new computers or anything else that reasonably
complex? There are certainly problems with all of those as well.

 

[Lady Veteran]

All of whom freely chose to do so. Are you contending people shouldn't have that choice?

I would like to earn a free copy of the final product.

LV

 

[Brian Tillman]

I would like to earn a free copy of the final product.

I doubt that will happen.

 

[-Alias-]

Well, then, don't, but OL2003, for example, operates TONS better that
OL2000, in my opinion.

I haven't had any problem with OL2000. And the cost of Office2003, it
would have to be able to serve me tea and bring me my slippers before I
would fork out that kind of money.

It is an irrefutable rule of programming that the only program with no
bugs is trivial and does nothing.

Not true and quite refutable. I have been using WS_FTP95 since 96 and it
has worked perfectly with no updates. It was free, too. I haven't had
any problems with Spywareblaster, Spywareguard, AdAware SE or Spybot,
Search & Destroy either. My Outlook Express Freebie back up program
works perfectly along with OE Tool. Then again, these software programs
were made by people who had the user in mind, not their pocketbook.

Undoubtably Microsoft tests their

software internally (and probably extensively) prior to releasing it to
the private beta testers and then, after they've had a go at it for a
while, the public beta is released. That goes on for a while as well
before the production release.

Do you think you're telling me something I don't already know?

You seem to live in a fantasy world.

Considering the world I do live in, that would be nice. Yaknow, without
thousands of civilians dying every day, no wars, poverty, etc.

Do you abjure purchasing new cars,

I haven't owned a car since 1989 and have no plans to own one.

new clothing, new appliances, new computers or anything else that
reasonably complex? There are certainly problems with all of those as
well.

Yeah, but how many people BETA test cars, clothing, appliances or
computers? That is done by the people who manufacture them, not millions
of people who work for free. The software companies have a really good
scam going: they get their software tested for free and then sell
licenses to use it, not own it. I can hardly wait for the
rental/subscription software. NOT.

Alias

 

[Brian Tillman]

I haven't had any problem with OL2000. And the cost of Office2003, it
would have to be able to serve me tea and bring me my slippers before
I would fork out that kind of money.

Every person has his or her value/price point. There's nothing wrong with
that.

Not true and quite refutable. I have been using WS_FTP95 since 96 and
it has worked perfectly with no updates. It was free, too. I haven't
had any problems with Spywareblaster, Spywareguard, AdAware SE or
Spybot, Search & Destroy either. My Outlook Express Freebie back up
program works perfectly along with OE Tool. Then again, these
software programs were made by people who had the user in mind, not
their pocketbook.

Because _you_ haven't encountered any trouble is proof those programs have
no bugs? Get real. I've never had trouble with Outlook in the five years
I've been using it extensively. Proof that it's bug-free.

Do you think you're telling me something I don't already know?

Apparently, because you don't demonstrate that knowledge.

I haven't owned a car since 1989 and have no plans to own one.

OK, then, bicycle. Whatever. Pick any middling complex item you want.

Yeah, but how many people BETA test cars, clothing, appliances or
computers?

Apparently more than YOU think. You've never heard of the experimental
vehicles that, for example, FedEx or UPS try for a while in their fleets?

That is done by the people who manufacture them, not
millions of people who work for free. The software companies have a
really good scam going: they get their software tested for free and
then sell licenses to use it, not own it. I can hardly wait for the
rental/subscription software. NOT.

How do you propose the vendors of software prevent the conveyance of all the
rights to their property to the end-user without limiting those rights to a
right-to-use? You buy a toaster and you can change it any way you wish and
then resell it. Do you believe that should be the case with software, too?
What about software that runs, say, an MRI or a nuclear power plant? And if
you did allow actual purchase of software, to whom would you, as an
end-user, complain if it didn't work? The original vendor? I think not,
because there would be no way that you could guarantee the most recent
seller (or any seller between the original author and you) didn't change it.

 

[-Alias-]

Every person has his or her value/price point. There's nothing wrong
with that.


Because _you_ haven't encountered any trouble is proof those programs
have no bugs? Get real.

You get real. Get one person who has had problems with the above, non
BETA tested software, to post here and I will eat my hat.

I've never had trouble with Outlook in the

five years I've been using it extensively. Proof that it's bug-free.


Apparently, because you don't demonstrate that knowledge.

Only in your twisted mind.

OK, then, bicycle. Whatever. Pick any middling complex item you want.


Apparently more than YOU think. You've never heard of the experimental
vehicles that, for example, FedEx or UPS try for a while in their fleets?

And if they find something wrong, they get a new one. These are not
"BETA" testers. Oh and sing your song to the people who got killed with
a Pinto sporting Firestone tires. Tell them that FedEx and UPS "tested"
them. I don't think that the "testing" was a defense in court, do you?

How do you propose the vendors of software prevent the conveyance of all
the rights to their property to the end-user without limiting those
rights to a right-to-use? You buy a toaster and you can change it any
way you wish and then resell it. Do you believe that should be the case
with software, too? What about software that runs, say, an MRI or a
nuclear power plant? And if you did allow actual purchase of software,
to whom would you, as an end-user, complain if it didn't work? The
original vendor? I think not, because there would be no way that you
could guarantee the most recent seller (or any seller between the
original author and you) didn't change it.

I think that I should own the copy of the software I buy and should be
free to install it on as many computers as my little heart desires. ALL
stores advertise that they sell software. NO store says they sell
licenses. So, have you ever heard of "bait and switch"?

Alias

 

[Brian Tillman]

You get real. Get one person who has had problems with the above, non
BETA tested software, to post here and I will eat my hat.

OK. There are three people here where I work that have had trouble with
WSFTP and it has turned out to be a limitation in ther program. Here's the
salt.

And if they find something wrong, they get a new one. These are not
"BETA" testers.

A rose by any other name...

Oh and sing your song to the people who got killed
with a Pinto sporting Firestone tires.

The Pinto's problems had nothing to do with Firestone tires and Firestone's
tire problems were mostly user error.

Tell them that FedEx and UPS
"tested" them. I don't think that the "testing" was a defense in
court, do you?

In fact, it was.

I think that I should own the copy of the software I buy and should be
free to install it on as many computers as my little heart desires.

That;s still a right-to-use license, not ownership of the software. Even
freeware you find with which you can do that doesn't belong to you. It's
still a usage license. All other rights continue to remain with the author,
or don't you believe in copyright?

ALL stores advertise that they sell software. NO store says they sell
licenses. So, have you ever heard of "bait and switch"?

There could be more truth in advertising, I'll grant you that.

 

[Tibelian]

Hi Sue,

Yeah! Thats what I did!

Went over to Control Panel > User Options> Mail > Profiles

I created a new profile and then deleted the older Outlook Connector
Profile.

Works smooth now.

Thanks!

Tibelian


Did you create a new mail profile? That's recommended after installing the
new version of the Outlook Connector from http://g.msn.com/0CR1033/3.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Thanks Milly for your suggestion.

However it is not working.

I uninstalled Outlook Connector and re-installed it again from the Office
Live Email website. Same problem. Outlook 2007 starts --> Flash Screen -->
Outlook appears for a moment --> Poof.. disappears.

Any ideas on whats going on?

- Tibelian

"Milly Staples [MVP - Outlook]"

Uninstall the Outlook connector and get a newer version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tibelian asked:

| Hi all,
|
| I have bee having problems with my Outlook 2007 Beta failing to start
| open - running WinXP Home with 1.25Gigs Ram. All other Office 2007
| components work OK.
|
| The flash screen comes on - the outline of Outlook itself comes on
| and then everything just disappears. Outlook continues to be seen in
| the system tray on the bottom right - but as soon as I hover over it
| - it disappears. If I click Outlook again - the option to launch Safe
| Mode comes up. When I say yes - the same thing happens - flash screen
| --> blue outline for Outlook --> and Poof! The third time I click -
| an option for "detect and repair" mode comes up.
|
| This began after I installed Outlook Connector for Office Live Email.
| But everything just crashed.
|
| Removal and re-installation after reboot did NOT help. After
| re-installation a popup with Failed to launch mscon.dll comes up.
| After installing Outlook Connector - the popup goes away, but Outlook
| 2007 continues to crash every time.
|
| Any ideas?
|
| Thanks
|
| Tibelian

 

[Tibelian]

Hi Sue,

Yeah! Thats what I did!

Went over to Control Panel > User Options> Mail > Profiles

I created a new profile and then deleted the older Outlook Connector
Profile.

Works smooth now.

Thanks!

Tibelian


Did you create a new mail profile? That's recommended after installing the
new version of the Outlook Connector from http://g.msn.com/0CR1033/3.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Thanks Milly for your suggestion.

However it is not working.

I uninstalled Outlook Connector and re-installed it again from the Office
Live Email website. Same problem. Outlook 2007 starts --> Flash Screen -->
Outlook appears for a moment --> Poof.. disappears.

Any ideas on whats going on?

- Tibelian

"Milly Staples [MVP - Outlook]"

Uninstall the Outlook connector and get a newer version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tibelian asked:

| Hi all,
|
| I have bee having problems with my Outlook 2007 Beta failing to start
| open - running WinXP Home with 1.25Gigs Ram. All other Office 2007
| components work OK.
|
| The flash screen comes on - the outline of Outlook itself comes on
| and then everything just disappears. Outlook continues to be seen in
| the system tray on the bottom right - but as soon as I hover over it
| - it disappears. If I click Outlook again - the option to launch Safe
| Mode comes up. When I say yes - the same thing happens - flash screen
| --> blue outline for Outlook --> and Poof! The third time I click -
| an option for "detect and repair" mode comes up.
|
| This began after I installed Outlook Connector for Office Live Email.
| But everything just crashed.
|
| Removal and re-installation after reboot did NOT help. After
| re-installation a popup with Failed to launch mscon.dll comes up.
| After installing Outlook Connector - the popup goes away, but Outlook
| 2007 continues to crash every time.
|
| Any ideas?
|
| Thanks
|
| Tibelian