Russ,
I created a new profile through the mail icon, in the control panel. No
change. Can you possibly direct me to someone else if you are unable to
help?
I don't know what else to do. Once something is working, I don't mess
around
with settings.
I greatly appreciate your assistance.
Dale
:
If there is nothing you can select from the dropdown that will show
your
Contacts then you lost the connection between your address book view
and
your Contacts Folder. I sure don't know how you did it. Unfortunately,
there
is no way to repair it in Outlook 2007 without creating a new profile.
--
Russ Valentine
[MVP-Outlook]
I believe you are talking about the address book icon on the tool
bar.
If I
click on this, a window opens where I have the opportunity to type
in a
name
to search from one of 2 address books. No list of contacts appear.
The
first
selected from the drop down is "contacts". If I type a name in to
search,
one
contact will appear. The second choice from the drop down is outlook
address
book. If I search for a name, a message says there is nothing in
this
address
book.
Every other place I look; account settings>address book>change,
lists
"contacts: personal folders", as my address book. In the propeties
dialog
box
of the contacts personal folder>outlook address book, it lists
"contacts"
as
the address book.
:
You aren't adding another address book. You're adding your Contacts
Folder
to your existing address book.
Are you sure you are even looking in the right place for your
Contacts?
When
you open your Address Book, can you not select your Contacts from
the
dropdown and see them?
--
Russ Valentine
[MVP-Outlook]
I deleted the the "Contacts
ersonl Folders", Exited, and went
back
in
to
add
a new address book. My only options are mobil address book, or
outlook
address book. It won't let me add outlook address book again, and
when
I
click on change, "Contacts
ersonal Folders" reappears.
In the properties dialog box of the contacts folder, I cannot
remove.
:
But you can remove it, right? If nothing appears when you view
this
folder
in the address book view, then you have a corrupt link to your
Contacts
Folder. Remove this one and add the correct one.
--
Russ Valentine
[MVP-Outlook]
Sorry Russ, perhaps I jumped ahead.
First , I did exactly as you asked, and when I clicked on
"change",
a
widow
opened that showed my outlook address book as
"contacts
ersonal
folders".
Within the same window, and above, the text said to go to
properties
in
the
contacts, personal folders. The dialog box showed that this
folder
was
selected as the e-mail address book. As I said last night,
there
is
a
check
mark in this box, but it is not "active", which is to say that
the
text
and
check box are light gray, and I couldn't change if I wanted
to.
I'm sorry for the confusion but, this is exactly what I see.
Dale
:
Wait. You confused me. The view I asked for has no check box.
You
said
it
does. You didn't mean that, did you?
--
Russ Valentine
[MVP-Outlook]
message
Hi Russ,
I've been out of town.
OK, the window shows the selected Outlook Address Book as
"Contacts
ersonal
Folders". The text above this says that in the properties
dialog
box
to
check
the box "Show this folder as the e-mail address book". The
box
has a
check
mark, but it is not "active".
Dale
:
Go to Tools > Account Settings > Address Book Tab >
Outlook
Address
Book
Change... >
What do you see?
--
Russ Valentine
[MVP-Outlook]
message
Russ,
Ok, I tried your suggestion. I only have 1 address book;
"Contacts".
This
is
the one that had been selected; as always.
When I type a name into select names window that opens
when I
click
on
"To"
in e-mail, no list of contacts appeares but, I can type
a
name
in,
click
the
search button and one name will appear.
:
No. I'm saying open the Address Book from your toolbar.
In
that
view
you
will have the option to choose which Contacts Folder
you
want
to
display
first.
--
Russ Valentine
[MVP-Outlook]
in
message
Hi Russ,
You helped me on a similar problem a couple of months
ago
on
the
PC
in
my
office. In fact I looked your reply up to see if I
could
use
to
fix
my
home
PC.
I'm not sure I completely understand your response.
When
you
say
open
address book, do you mean my Outlook contacts
personal
folder?
One other thing I looked at prior to asking for help
was
to
right
click
on
the contacts folder> properties. This opened a window
called
contact
properties. By clicking on the Outlook Address Book
tab,
I
can
see
that
"Contacts" has been selected as the folder for my
e-mail
address
book.
Although there is a check mark in the box, the entire
line
is
not
"active",
in other words, I can't uncheck, or check the box.
Again everthing has worked fine for over a year then
yesterday,
it
went
south.
Dale
:
It is easy to select which folder the address book
view
should
display
first
by opening the address book > Tools > Options
--
Russ Valentine
[MVP-Outlook]
"dale1948" <
[email protected]>
wrote
in
message
I having been using this application for over 1
year,
without
problem.
As
of
today, when composing a new e-mail, and clicking
on
"To",
my
outlook
address
book does not open. Instead, I get a window that
says
"Select
Names:Contacts". In the past, my entire contacts
listing
opened
up
and
I
could click on the intended recipients. I've made
no
