If Windows 7 is 64 bit, you will need to enable 32 bit .cpl. Then you will
see the mail applet.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question:
http://support.microsoft.com/KB/555375
After furious head scratching, Robertach asked:
| "You'll need to create a new mail profile using the Mail
| applet in Control Panel, re-add your accounts, and point to the
| correct PST. Restarting Outlook after that should produce the correct
| behavior."
|
| Brian,
| Can you tell me where this Mail Applet is in the Conrol Panel in
| Windows 7? My "Show folder as an e-mail address book" is greyed out
| (not active) and think this is the problem not being able to import
| addresses into a Word Mail merge.
| Thanks, Bob
|
|
| "Brian Tillman [MVP - Outlook]" wrote:
|
|| message ||
||| I want to add contacts to my outlook address but when I click on a
||| contact folder then properties then on outlook address book I am
||| unable to click on the box that says "show this folder as an e-mail
||| address book. What do ineed
||| to do to activate this feature. I'm using Outlook 2007 with Windows
||| 7
||
|| How did you connect your PST to the mail profile? Did you import or
|| use Windows Easy Transfer? If so, the mail profile is corrupt and
|| Outlook 2007 won't let you fix it. You'll need to create a new mail
|| profile using the Mail applet in Control Panel, re-add your
|| accounts, and point to the correct PST. Restarting Outlook after
|| that should produce the correct behavior. --
|| Brian Tillman [MVP-Outlook]
||
|| .
