Outlook 2003 under XP Pro - all updates applied

[Stuart]

Is there a newsgroup for Outlook Security in microsoft.private.security? I
filled out the MS trouble form about a week ago when Outlook filtering
became all messed up. I get 800 to 1000 junk emails a day but do not want to
change my primary email address. Until the (change?), about 10 or so junk
emails would make it through to my inbox each day and one or two valid mails
were being dropped in my junk folder each month. Now 60% of the junk email
lands in my inbox and several valid emails per day are landing in the junk
folder - even when the address is in my address book, a rule exists to
automatically transfer the mail to another folder and the sender has been
declared "not junk".
Stuart//

 

[Bill Sanderson]

This group is for the support of Windows Defender, Microsoft's antispyware
application. So--it isn't the right place for your question.

I've got a primary email address I've used since before MSN was publicly
available, and Outlook's spam filtering does a pretty good job for me. It
does the same for the catch-all account for 5 domains that I administer--so
I'm seeing similar levels of spam that you are.

One tool that I use to help with this issue is the junk mail reporting tool
for Outlook:

http://www.microsoft.com/downloads/...92-ce94-4c5b-9127-b7d56f11b619&displaylang=en

This tool can be installed in either Outlook 2003 or Outlook 2007. It adds
a toolbar button. When you highlight a piece of spam and press that button,
the spam is reported to a 3rd party contractor with whom Microsoft contracts
to help keep their filters up to date, and it is moved to the deleted
messages folder.

So--this is a useful tool to help ride herd on the items that the spam
filter misses.

About your other issues--the filter suddenly becoming less effective, and
the percentage of good mail ending up in the spam folder--I don't have
useful thoughts--so let me see if I can find you a forum which might. I see
almost no good email in the spam folder on the catchall account--and what I
do see tends to be list subscription material. On my main email address, I
do see an occasional--1 to 3 a week piece of good mail in that folder. I
don't have any good advice about how to easily rectify that, though.

In general, the slipstick.com site has lots of good advice and links:

http://www.slipstick.com/

Here's one possible forum, but not one I am familiar with, so I'm not sure
how good a fit it will be for your question:

http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=835&SiteID=17

Here's a general outlook group oriented towards end-users, that might be a
good place:

http://www.microsoft.com/communitie...d1f-73aa-41e1-abfd-27a6e3c352e5&lang=en&cr=US

You could also click up a level in the hierarchy at the above link and see
the other related Outlook groups.

Thanks for posting in this Microsoft support group--I hope one of the above
links will help get your question answered,