Outlook 2003 - lost my contact folders

[Rob]

Actually, I lost them only in the Folder List. They
still appear in My Contacts but are just for looking at -
clicking on them (right or left) does nothing. I'm
assuming because of both of the above symptoms that those
folders are actually gone.

Fortunately, I had a backup pst and I've copied the
contact folders back over to my current pst but now the
missing and unclickable contact folders are still listed
in My Contacts along with the actual and usable ones.

How can I get rid of the useless folders listed in My
Contacts that don't appear in the Folder List?

Thanks for any guidance.

 

[Russ Valentine [MVP-Outlook]]

Sorry, I can't follow what you're asking at all. Could you please provide
more information? I don't know what you mean by "Folder List" and "My
Contacts." The steps that produced the problem would be a help too. Was this
a clean or upgrade installation? What method did you use to configure
Outlook to use your previous PST file?

 

[Sue Mosher [MVP]]

To clear all navigation bar customizations, try starting Outlook once with the /resetnavpane switch. If you want to try to clear just the bad contact links, when Outlook isn't running, go to Documents and Settings\<yourloginname>\Application Data\Microsoft\Outlook\ and edit the .xml file corresponding to your mail profile name using Notepad or an .xml editor. You'll find the contacts links in the <contacts> element.)
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers