Outlook 2003, in Cached Exchange Mode, won't open

[waybomb]

Hello
I've searched here and can't find a similar situation. I am a simple user in
a network environment at work. We are small and have no IT person. So I am
asking y'all for help.

I keep getting junk mail. I went to flag it as junk, but a screen popped up
stating something that I can not flag a user unless in Cached Exchange Mode.
So, I loked up how to do this, ticked the box to be in Cached Exchange Mode.

So, I went to start up Outlook, the screen flashes to Outlook, but then it
goes away and this message pops up - " Cannot start Microsoft outlook. Unable
to open the Outlook window. The set of folders could not be opened. The
server is not available. Contact your administrator if the condition
persists. "

I can get to anywhere else on the network, and to this Internet site, so I
am connected to the server.

FWIW, I also have my home email addresses checked by my work Outlook while
I'm logged in.

Anyway, how do I get out of Cached Exchange Mode while I can not open Outlook.

Thanks for helping me out here.

Fred

 

[K. Orland]

Hi

If you're not connecting to an Exchange server (usually used in a business
environment but it sounds like yours may not be one of them), you can't use
Cached Exchange Mode. Open Outlook in Safe Mode:

Start > Run > outlook.exe /safe <enter>

Then make the change you wish. Close Outlook and open is as usual. As for
your original problem, please post back with the exact message.

 

[waybomb]

Hello Kathleen
Thank you for replying. I did that, but I end up with the same result and
same message.

I am in a network environment.

Any other ideas?

Thanks
Fred

 

[K. Orland]

Did you type the command exactly as shown? If not, try again.

Recreate (don't copy) your profile:

http://www.howto-outlook.com/faq/newprofile.htm

 

[waybomb]

Hi Kathleen

I did type the safe mode comman properly. That didn't work. So I sort of
followed your directions. Once there, I saw that I could get to my existing
account and untick the Cached Exchange Mode. I did so, and it worked. I now
have email again!

Thanks for all your help.

I am not playing around with Cached Exchange Mode anymore.