Outlook 2003-Crash when folders were opened.

[User]

Hi-

We are a mixed environment of Outlook 2000 and Outlook 2003- (Users are in
Exchange 2003)

Today, for the Outlook 2003 users, when they browse any sub-folders in their
mailbox, Outlook crashes-

This is happening only for Outlook 2003 users and not for any Outlook 2000
users.

If the same user access their mailbox thro OWA, it works fine- Also if we
create a new(Windows) profile, it works-
On the existing windows profile, even if we create a new Outlook profile, it
crashes...

Any suggestions please??

 

[Christian Goeller]

User, you wrote on Sun, 1 Jan 2006 19:22:42 -0500:

If the same user access their mailbox thro OWA, it works fine- Also if we
create a new(Windows) profile, it works-
On the existing windows profile, even if we create a new Outlook profile, it
crashes...

Well, I think, you have already found the solution. It seems, the
Windows userprofile was damaged.

 

[User]

Well...thats not actually a solution, this is happening for all the Outlook
2003 users and I dont want to recreate windows profile for these users...
(Backup of favorites, etc and then have to restore!)

Any suggestions?

 

[User]

The issue was fixed after we restarted our Exchange 2003 cluster-

Well...thats not actually a solution, this is happening for all the
Outlook 2003 users and I dont want to recreate windows profile for these
users... (Backup of favorites, etc and then have to restore!)

Any suggestions?