Outlook 2003 and view multiple mailboxes

F

Fred Yarbrough

BACKGROUND
We are still running Exchange 5.5 and I am working on the migration to
Exchange 2003. I have about 10 "special users" who have multiple Exchange
5.5 mailboxes assigned to their domain account. I am trying to rework this
to fit the Exchange 2003 requirement of 1 mailbox per 1 user account.

THE ISSUE
After I have mapped all Exchange 5.5 mailboxes to a separate user account I
am having a problem with how to configure these "special user's" Outlook to
show the additional mailboxes somewhat like they were used to seeing when
they actually owned the additional mailboxes.

EXAMPLE
Jane Smith is a secretary who is responsible for all Facilities emails.
Jane monitors her normal email ([email protected]) plus and Facilities
email ([email protected]). These are two separate mailboxes and now
have different owners domain\jsmith owns the (e-mail address removed) mailbox
and domain\facilities owns the (e-mail address removed) mailbox.

Within Outlook 2003 when Jane opens her (e-mail address removed) profile she
sees her email. When I add an additional mailbox to her profile like before
she is denied access to it because she no longer owns the mailbox. If I set
it to prompt her for a login, she can no longer login to her mailbox.
Basically there are 2 mailboxes with different owners with only 1 login
prompt so this will never work.


How about doing a simple "Open another users folder" from within Outlook?
Ok, from within Outlook 2003 when you go to Open another users folder's and
select the inbox for another user that you have rights to it will allow you
to do so, but it only opens up in the right pane. When you click off of
this right pane, it goes away forever and forces you to go back to the Open
another users folder again.

This sucks and is hard to explain. Can anyone help?

Thanks,
Fred
 

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