Outlook 2003 Address Book

[rgoldr]

Outlook is not allowing me to open my address bood when I want to send an
email to a client or clients. I get the following message:The address list
could not be displayed. The Contacts folder associated with the address list
fould not be opened; it may have been moved or deleted, or you do not have
permissions. Please help thank you.

 

[Russ Valentine [MVP-Outlook]]

There is more to your story. It is not unusual for the Outlook Address Book
to “lose track†of the connection to its Contacts Folder when you move or
import your PST or update your Outlook version or operating system. Use the
following steps to reset the connection. Note that in some instances you may
actually have to remove the Outlook Address Book completely from your
Profile, close Outlook, and then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002