Outbox

[Guest]

There is a message I tried to send a long time ago that has been sitting in
my Outbox and not sending. Every time I open Windows Mail, a notification
pops up that says, "One or more messages in your Outbox do not have a valid
account specified. Would you like to use your default account to send these
messages?" It then has a Yes or No selection. No matter what I push, that
email will not leave my Outbox and if I try to delete it, a notification
always pops up that says, "An unknown error has occured." The body of the
email itself is like a website that won't display the page. It says,
"Message could not be displayed." The original body is gone. How do I get
rid of this email so the first notification won't pop up everytime I open
Windows Mail?

 

[Guest]

I have a similar problem. I can't send emails at all. They go into the
outbox and that's it.

 

[Frank Saunders, MS-MVP OE/WM]

There is a message I tried to send a long time ago that has been sitting
in
my Outbox and not sending. Every time I open Windows Mail, a notification
pops up that says, "One or more messages in your Outbox do not have a
valid
account specified. Would you like to use your default account to send
these
messages?" It then has a Yes or No selection. No matter what I push,
that
email will not leave my Outbox and if I try to delete it, a notification
always pops up that says, "An unknown error has occured." The body of the
email itself is like a website that won't display the page. It says,
"Message could not be displayed." The original body is gone. How do I
get
rid of this email so the first notification won't pop up everytime I open
Windows Mail?

Try repairing the database with WMUtil from www.oehelp.com

There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail
and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.

 

[Steve Cochran]

First thing is to remove McAfee or Norton AV and antispam from the computer
if they exist. You may need to visit their website to fully uninstall the
product (for Norton see here:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039.
Then get something less invasive. There are a number of free
antivirus programs, but with any you have to disable email scanning. See
www.oehelp.com/OETips.aspx#3

You can also try compacting and repairing the database using my WMUtil
program (www.oehelp.com/WMUtil/).

After that, the only solution so far is to wipe out the database. So go to
Tools | Options | Advanced | Maintenance | Store Folder to find the message
store location. Then move everything under that Windows Mail directory to
another directory, so that the Windows Mail directory is completely empty.
Then restart WinMail and it will open fresh with nothing
in the database. You can then add your accounts and if they work correctly
then you can drag the eml files from the directory to which you moved the
files into WinMail folders.

steve

 

[Guest]

There is a message I tried to send a long time ago that has been sitting in
my Outbox and not sending. Every time I open Windows Mail, a notification
pops up that says, "One or more messages in your Outbox do not have a valid
account specified. Would you like to use your default account to send these
messages?" It then has a Yes or No selection. No matter what I push, that
email will not leave my Outbox and if I try to delete it, a notification
always pops up that says, "An unknown error has occured." The body of the
email itself is like a website that won't display the page. It says,
"Message could not be displayed." The original body is gone. How do I get
rid of this email so the first notification won't pop up everytime I open
Windows Mail?

 

[Guest]

I would like to note that for over four weeks we are unable to send e-mails
- having the exact problem of a message in the outbox which will note clear.
I have had two young computer people here to try and help but with no joy.
We are over sixty and trying very hard to get 'with it' computer wise. Is
there any hope - except e-mails via hotmail? - can only cope with simple
answers.

 

[Guest]

Did you find a way to delete the message from your Outbox.....I have the same
problem and I've tried everything including instructions that were left here
for solutions.....I'm ready to tear my hair out. Surely there's a solution
to this problem.

 

[Gary VanderMolen]

The Outbox problem is easily rectified by following the directions
for using WMUtil: http://www.oehelp.com/WMUtil

If this does not help you, try upgrading to Windows Live Mail:
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen

 

[Guest]

This was a struggle for me also. Finally I found this little utility program
that worked well and was easy. Here is the address.

http://www.oehelp.com/WMUtil/wmutil151.zip

 

[Steve Cochran]

Please link to the website and not the download so people can read the
directions.

www.oehelp.com/WMUtil/

steve

 

[Guest]

--
A big thanks...buzzy

Did you find a way to delete the message from your Outbox.....I have the same
problem and I've tried everything including instructions that were left here
for solutions.....I'm ready to tear my hair out. Surely there's a solution
to this problem.

 

[Guest]

There is a message I tried to send a long time ago that has been sitting in
my Outbox and not sending. Every time I open Windows Mail, a notification
pops up that says, "One or more messages in your Outbox do not have a valid
account specified. Would you like to use your default account to send these
messages?" It then has a Yes or No selection. No matter what I push, that
email will not leave my Outbox and if I try to delete it, a notification
always pops up that says, "An unknown error has occured." The body of the
email itself is like a website that won't display the page. It says,
"Message could not be displayed." The original body is gone. How do I get
rid of this email so the first notification won't pop up everytime I open
Windows Mail?

 

[Guest]

There is a message I tried to send a long time ago that has been sitting in
my Outbox and not sending. Every time I open Windows Mail, a notification
pops up that says, "One or more messages in your Outbox do not have a valid
account specified. Would you like to use your default account to send these
messages?" It then has a Yes or No selection. No matter what I push, that
email will not leave my Outbox and if I try to delete it, a notification
always pops up that says, "An unknown error has occured." The body of the
email itself is like a website that won't display the page. It says,
"Message could not be displayed." The original body is gone. How do I get
rid of this email so the first notification won't pop up everytime I open
Windows Mail?

 

[Guest]

There is a message I tried to send a long time ago that has been sitting in
my Outbox and not sending. Every time I open Windows Mail, a notification
pops up that says, "One or more messages in your Outbox do not have a valid
account specified. Would you like to use your default account to send these
messages?" It then has a Yes or No selection. No matter what I push, that
email will not leave my Outbox and if I try to delete it, a notification
always pops up that says, "An unknown error has occured." The body of the
email itself is like a website that won't display the page. It says,
"Message could not be displayed." The original body is gone. How do I get
rid of this email so the first notification won't pop up everytime I open
Windows Mail?

 

[Guest]

All I have to say...You saved my life...Thank you for the helpful links

 

[Gary VanderMolen]

Glad to help.

Gary VanderMolen

All I have to say...You saved my life...Thank you for the helpful links

 

[Julian]

"Ghizlane" ...

All I have to say...You saved my life...

Isn't there an old tradition that now obliges Gary,
having saved you life, to maintain it?

I think the tradition maybe American Indian?

 

[Guest]

There is a message I tried to send a long time ago that has been sitting in
my Outbox and not sending. Every time I open Windows Mail, a notification
pops up that says, "One or more messages in your Outbox do not have a valid
account specified. Would you like to use your default account to send these
messages?" It then has a Yes or No selection. No matter what I push, that
email will not leave my Outbox and if I try to delete it, a notification
always pops up that says, "An unknown error has occured." The body of the
email itself is like a website that won't display the page. It says,
"Message could not be displayed." The original body is gone. How do I get
rid of this email so the first notification won't pop up everytime I open
Windows Mail?

 

[shih-tzulover]

--
For the past couple of days, I''m unable to send emails. They stay in the
Outbox instead. WHY?

 

[Guest]

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain antivirus
programs, such as most of those from Norton or McAfee, or a
recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.