outbox issue

O

omasews2

This is what I have in my outbox. When I pull up the folders however, this
is nowhere to be found. How do I get rid of this message. HELP , please
Omasews2

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject '',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Server Response: '550 5.1.1 <[email protected]> recipient invalid
domain', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC79
 
J

John Houston

I have the same stupid message....this is a brand new laptop and I'm setting
up an existing email acct and I cannot send messages....everything else works
fine. What is the solution?
 
G

Guest

omasews2 said:
This is what I have in my outbox. When I pull up the folders however,
this
is nowhere to be found. How do I get rid of this message. HELP , please
Omasews2

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject '',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Server Response: '550 5.1.1 <[email protected]> recipient invalid
domain', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC79

Do you have your email account under Windows Mail set up to match
Comcast's instructions?

They don't seem to have written instructions for Windows Mail yet,
so use their instructions for Outlook Express, but under Windows
Mail instead. The One Click Fix probably won't work, though.

The error message seems to say that sharonscamber.com either
doesn't exist or hasn't been in the DNS servers long enough for
your email server to find it. Check if this is a correct address.
 
G

Gary VanderMolen

It is highly doubtful that you have "the same stupid message."
Right-click on the error message, copy, then paste it into a reply here.

--
Gary VanderMolen [MS-MVP WLM]


John Houston said:
I have the same stupid message....this is a brand new laptop and I'm setting
up an existing email acct and I cannot send messages....everything else works
fine. What is the solution?

omasews2 said:
This is what I have in my outbox. When I pull up the folders however, this
is nowhere to be found. How do I get rid of this message. HELP , please
Omasews2

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject '',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Server Response: '550 5.1.1 <[email protected]> recipient invalid
domain', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC79
 
M

Myself

This has been a known issue and is covered in Comcast's Help Forums. [In order to access this area, you must be a Comcast customer and you will need to choose a screen name the first time you enter the Help Forums - preferrably not your Comcast username.] You will need to apply this fix by logging in to your My Account from the comcast.net homepage. http://www6.comcast.net

If you feel you are suddenly not receiving email or your friends and family are telling you they get a rejection email with the following "550 5.1.1. Rejected by user", there may be a quick fix.

Please go into your account management then into "restrict incoming email" and select "block all emails", select update and confirm it did that. Then re-enter "restrict incoming email" and then turn it off again by selecting "allow all emails".

There are many reasons why you may get this rejection, this is one quick fix that might get you working again quickly.

Remember this doesn't matter if you have never had parental control on before, just turn it on, update the settings then turn it off again
 
G

Gary VanderMolen

Interesting, but it has nothing to do with the OP's issue.

--
Gary VanderMolen [MS-MVP WLM]


This has been a known issue and is covered in Comcast's Help Forums. [In order to access this area, you must be a Comcast
customer and you will need to choose a screen name the first time you enter the Help Forums - preferrably not your Comcast
username.] You will need to apply this fix by logging in to your My Account from the comcast.net homepage.
http://www6.comcast.net

If you feel you are suddenly not receiving email or your friends and family are telling you they get a rejection email with the
following "550 5.1.1. Rejected by user", there may be a quick fix.

Please go into your account management then into "restrict incoming email" and select "block all emails", select update and
confirm it did that. Then re-enter "restrict incoming email" and then turn it off again by selecting "allow all emails".

There are many reasons why you may get this rejection, this is one quick fix that might get you working again quickly.

Remember this doesn't matter if you have never had parental control on before, just turn it on, update the settings then turn it
off again
 

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