opening files ive saved from the internet/viruses/internet explore

G

Guest

ive saved files into my documents from the internet but cannot open them-ive
have opened them before and think ive inadvertently done something so now
they wont open any ideas

also

ive got mcafee and still got a virus-how do i get rid of it

also when im using the internet internet explorer constantly pops up and
disturbs wat im doing-i also seem to get icons ive not requested or
downloaded and repeatedly hav to delete them
 
M

Maurice N ~ MVP

ive saved files into my documents from the internet but cannot open
them-ive have opened them before and think ive inadvertently done
something so now they wont open any ideas

also

ive got mcafee and still got a virus-how do i get rid of it

also when im using the internet internet explorer constantly pops up
and disturbs wat im doing-i also seem to get icons ive not requested
or downloaded and repeatedly hav to delete them

Close your browser, and your other application programs. Bring up McAfee. Make sure you run option to do an Update of definitions.
Then run a Full scan of your pc's hard drives. Write down what it finds. Let it clean or quarantine/delete what it can.
If a virus is found, and not removable, post back with the name & information.

Clean the virus(es) first. If Mcafee does not do the job, see PA Bear's notes on Sysclean from TrednMicro.
Scanning with SYSCLEAN Robear's way
http://aumha.net/viewtopic.php?t=10610


This pc is also likely to be infested with crudware & adware. Give CounterSpy a try at cleaning your pc of these parasites.
It is by Sunbelt Software. Link is http://www.sunbelt-software.com/CounterSpy-Download.cfm
 
R

Rock

ive saved files into my documents from the internet but cannot open them-ive
have opened them before and think ive inadvertently done something so now
they wont open any ideas

also

ive got mcafee and still got a virus-how do i get rid of it

also when im using the internet internet explorer constantly pops up and
disturbs wat im doing-i also seem to get icons ive not requested or
downloaded and repeatedly hav to delete them

You're system is most likely infected. For viruses, start with Trend
Micro’s Sysclean and McAfee’s Stinger. Download them and the Sysclean
signature file. Delete the temporary internet files, turn off system
restore, boot into safe mode and run them. Boot back into normal mode
and run a full AV scan with your normal AV program. Then turn system
restore back on.

Trend Micro Sysclean
http://www.trendmicro.com/download/dcs.asp

Trend Micro Signature File
http://www.trendmicro.com/download/pattern.asp

McAfee AVert Stinger Virus Removal Tool
http://vil.nai.com/vil/stinger/

You should also regularly run at least two of these online scans in
addition to your regular up to date AV program:

Online and Downloadable Virus Scanning:

Panda ActiveScan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

Bit Defender Online Virus Scan:
http://www.bitdefender.com/scan/license.php

Symantec Online Virus and Security Scan:
http://security.symantec.com/ssc/home.asp

TrendMicro:
http://housecall.trendmicro.com/housecall/start_corp.asp

McAfee Online Virus Scan:
http://www.mcafee.com/myapps/mfs/default.asp

RAV AntiVirus - Scan Online
http://www.ravantivirus.com/scan/

F-Secure:
http://support.f-secure.com/enu/home/ols.shtml

Run these programs to check for spyware/malware. After installing
update them, then boot into safe mode and run them. You should update
and run them weekly.

Cwshredder
http://www.intermute.com/spysubtract/cwshredder_download.html

Ad-aware SE
http://www.lavasoftusa.com

Spybot Search and Destroy
http://www.safer-networking.org

Bazooka Adware and Spyware Scanner
http://download.com.com/3000-2144-10247783.html

Pest Patrol Free Pest Scanner
http://store.ca.com/dr/v2/ec_main.e...tchingYou&client=ComputerAssociates&sid=35715

If you’re still having problems after running these then run HijackThis
and post the log to one of the specialty forums, _NOT_ this one.

HijackThis
http://www.majorgeeks.com/download.php?det=3155

Forums to Interpret HijackThis Logs:

http://www.spywareinfo.com/forums/
http://forum.aumha.org/viewforum.php?f=30
http://forums.tomcoyote.org/
http://www.wilderssecurity.com/

After your system is clean use these programs to help keep it clean:

Spywareblaster
www.javacoolsoftware.com/sbdownload.html

Spywareguard
http://www.javacoolsoftware.com/sgdownload.html

IE-SPYAD
http://www.staff.uiuc.edu/~ehowes/resource.htm
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top