Opening exsisting document opens document with new name

[Guest]

I have an EU on Word97. When they open a word document from explorer, it
opens the document with a new DOCUMENT# (ie...DOCUMENT1, DOCUMENT2) and not
the original file name. When they open the file from within Word when its
running, the file opens with the correct name.

THANKS IN ADVANCE!!!!!!!

 

[garfield-n-odie [MVP]]

The default action in the Windows file association for .doc files
is probably set to "new" instead of "open". Try re-registering
Word as described at
http://www.word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm .

 

[Guest]

THANK YOU FOR THE REPLY....CLOSE....SO CLOSE.... This is an existing file
created by another Word97 user. The file opens correctly, with the correct
file name, when Word97 is already running. When you chose the file from
within explorer...it opens with the Document#....as if it were a new document.

THANKS IN ADVANCE!!!!

Don Dargel

 

[Suzanne S. Barnhill]

The solution is still the same; the file action for .doc in the Registry has
been changed from Open to New. You must reregister Word as instructed.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Whatever registry changes what the re-register was supposed to have made did
not work. Does anyone know what specific registry setting(s) we should look
for? Deskside support indicated that they uninstalled Word and reinstalled
but I think these registry settings are still hanging around.....

THANK YOU IN ADVANCE!!!!!!!!!!!!!!!!!!!

 

[Suzanne S. Barnhill]

What reregistering does is reestablish Word's ownership of the .doc and .dot
file types and determine the appropriate actions for them. In Windows
Explorer, right-click on a .doc file. Which action is boldfaced? If it is
New rather than Open, then this is the problem. Your IT department surely
knows how to correct this.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Got it. I am in the IT department. I am an Intel System Administrator.

DUH ME....FILE ASSOCIATION-ADVANCED-DEFAULT ACTION! What a concept!

Thanks for the kick.....

Don Dargel
Intel System Administrator
Covance Labs, Inc.
Madison, WI

 

[Suzanne S. Barnhill]

Sometimes a clue stick is needed. <g>

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.