Open in New Window hangs and then doesnt work

G

Guest

When I click a link that opens a new IE window or right click and select "Open in new window" internet explorer hangs for about 15 seconds, and then returns to normal activity but no new window is opened

I have IE 6, SP 1, and have no idea what has brought on this behavior.

I dont have any pop-up blockers that I know of.
I have run both ad-aware and spybot
I have run regsvr32 urlmon.dll (along with a bunch of other regsvr32)
I have tried Tool | Internet Options | Advanced | uncheck reuse windows for launching shortcuts
I have tried uninstalling and reinstalling both IE and service pack 1

Please any suggestions. It is crippling my browser

Thanks.
 
T

Todd Shillam

Bordles,

Check you DNS (Domain Name Server) settings. It appears like your browser
is having problems resolving domain names. If your ISP (Internet Service
Provider) is having DNS problems--you will to.

START>Run>type 'cmd' and press Enter key--this will open a Command Prompt
window.

When it opens, type 'ipconfig /all' and press Enter--now look for your DNS
IP address(s). Write each DNS IP number down--because your going to try to
'ping' the DNS server(s) with packets. Here's how:

Type the following (IP address used for illustrative purpose):

ping 192.168.1.1 -f -l 256 <--that's an L after the F

Press Enter key. Now do it again--but change 256 to 500 (your increasing
the packet sizes sent to your DNS server(s).

If you get Request Time Out--there's a problem with the communication
between your computer an your DNS server(s).

Good luck,

Todd


When I click a link that opens a new IE window or right click and select
"Open in new window" internet explorer hangs for about 15 seconds, and then
returns to normal activity but no new window is opened.

I have IE 6, SP 1, and have no idea what has brought on this behavior.

I dont have any pop-up blockers that I know of.
I have run both ad-aware and spybot.
I have run regsvr32 urlmon.dll (along with a bunch of other regsvr32).
I have tried Tool | Internet Options | Advanced | uncheck reuse windows for
launching shortcuts.
I have tried uninstalling and reinstalling both IE and service pack 1.

Please any suggestions. It is crippling my browser.

Thanks.
 
G

Guest

Thanks for your help Todd, but the problem persists

I tried what you advised. I even went up to a size of 1000 and there were no timeouts

The ip addresses that I used were the ones following DNS Servers......
those were the correct ones right

Another item of note. When i watch what is happening in the task manager | Applications tab
1st the internet explorer (and it is the only app displayed) goes to Not Responding
Then a 2nd IE application appears with the same web address and it also says Not Responding
Then after a long time (I timed it and it is more like 30 seconds) the 2nd IE app disappears and the original's status goes back to running

When I watch in other areas of the Task Manager I cannot see any processes that appear to using any significant amount of CPU. And the CPU usage is not going high at all. So it is not like it is taking so long because the CPU is getting bogged down. It is like it is thinking about killing the new window for a long time and then finally does.
 
M

Mike Burgess

Bordles,
The first step to resolve your problem:
How to Disable Third-Party Tool Bands and Browser Helper Objects
http://support.microsoft.com/?kbid=298931

If this allows IE to start, see:
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Don't forget to re-enable the BHO option (if used)
[more info]
http://support.microsoft.com/?kbid=831432 (XP)
http://support.microsoft.com/?kbid=276393
http://support.microsoft.com/?kbid=826718
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-02-04]
Please post replies to this Newsgroup, email address is invalid
--

Bordles said:
Thanks for your help Todd, but the problem persists.

I tried what you advised. I even went up to a size of 1000 and there were no timeouts.

The ip addresses that I used were the ones following DNS Servers.......
those were the correct ones right?

Another item of note. When i watch what is happening in the task manager | Applications tab:
1st the internet explorer (and it is the only app displayed) goes to Not Responding.
Then a 2nd IE application appears with the same web address and it also says Not Responding.
Then after a long time (I timed it and it is more like 30 seconds) the 2nd
IE app disappears and the original's status goes back to running.
When I watch in other areas of the Task Manager I cannot see any processes
that appear to using any significant amount of CPU. And the CPU usage is not
going high at all. So it is not like it is taking so long because the CPU is
getting bogged down. It is like it is thinking about killing the new window
for a long time and then finally does.
 

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