online crash analysis

[needhelp]

Under a variety of circumstances just within the last
couple days, I keep having IE 6 crash on me. Then it asks
me if I want to report it and if I click on yes, it does
this and shuts down IE. It leaves behind an error report
window and when I click on more information it opens up an
online crash analysis website from Microsoft that vaguely
explains what was wrong. Is this a real website or do I
have something else wrong? I run Norton anti-virus and
also apply any security patches from Microsoft when it
says they're needed.

 

[PA Bear]

It's real:
http://www.google.com/ie?q="crash+a....com&hl=en&lr=&ie=UTF-8&oe=UTF-8&start=0&sa=N

These days, 95% of such crashes are related to hijackware. Check your
system for "hijackware":

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

CoolWebSearch Chronicles
http://www.merijn.org/cwschronicles.html

You *must* seek updates for Ad-Aware, Spybot, etc., before each and every
use, even "right out of the box". But even then, they can't catch
everything. When all else fails, HijackThis
(http://www.merijn.org/files/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your files to http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**

Also update your virus definitions and then run a full system scan. From
now on, do both daily.

[Many anti-spyware sites continue to suffer from a week-long DoS attack.
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page: http://aumha.org/a/parasite.htm.]

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957
--
Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH VSOP

What You Should Know About the Mydoom Worm Variants:
Mydoom.A, Mydoom.B, and Mydoom.C (a.k.a. Doomjuice)
http://www.microsoft.com/security/antivirus/mydoom.asp

Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html

 

[Frank Saunders, MS-MVP]

Under a variety of circumstances just within the last
couple days, I keep having IE 6 crash on me. Then it asks
me if I want to report it and if I click on yes, it does
this and shuts down IE. It leaves behind an error report
window and when I click on more information it opens up an
online crash analysis website from Microsoft that vaguely
explains what was wrong. Is this a real website or do I
have something else wrong? I run Norton anti-virus and
also apply any security patches from Microsoft when it
says they're needed.

Sending an error report does (sometimes) give such a result.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/