OL2002 Save password not working, KB : 290684 does not work

B

Bruce Musgrove

The Error is :
Task 'Bruce - Sending and Receiving' reported error (0x800CCC92) : 'Your
e-mail server rejected your login. Verify your user name and password in
your account properties. Under Tools, click E-mail accounts. The server
responded: ?? user password must be specified'

OL 2002 has started asking me for a password every time it starts. It will
retain the password during a session, but as soon as you close outlook, the
password goes away.....
I have tried the KB article 290684, deleting the keys under the Protected
Storage key to no avail. After following these instructions, the PSP
subkeys are not recreated.
There are 3 accounts all going to the same comcast POP3 server. I have
removed 2 of them from the Send receive group list so I am troubleshooting
only one account.
I have reinstalled office from the ADD REMOVE PROGRAMS in CONTROL PANEL
(note that I did not remove office, just used the reinstall feature of
widows installer) and verified all office updates are installed through Post
SP3

I am at a loss.
 
B

Bruce Musgrove

I forgot to mention that Outlook Express works just fine. I configured it
to check all 3 accounts and it saved the password between sessions...
 
Joined
Sep 12, 2007
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2 years later...

What a pain. I recently ran into this problem and I have gone through the same steps. Reinstalled Office, Updated patches, created new profiles, deleted registry key, recreated AppData...

I'm about to lose it...

Did you ever figure this out?
 

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