OL-2003 does not connect to POP3 email

[Guest]

On my new Notebook my Outlook is configured to work with a company exchange
server.
I also want to access my private POP3 mail accounts at a local ISP and have
created the accounts. As soon as I press 'Test Account Settings' the 'Find
outgoing/incoming mail server (SMTP / POP3)' tasks inmediately display a red
cross in front and status cancelled. I don't even see any progress when it is
trying to connect. The account details are 100% correct and no error message
is displayed.

On my old notebook this did work but now I cannot get it to work and my IT
department can not tell me what settings I may have to change.
Already I tried the option "Outgoing server requires authentication" on or
off.

Thanks in advance for any help.

 

[Jeff Stephenson [MSFT]]

Rather than using the "Test Account Settings" button, could you actually try
a send/receive and report the error that it gives? The test button uses
completely different code from send/receive, and doesn't give as good an
error message.