odd problem - can't get rid of email header

[ginahoy]

I created a business form using WORD 2000. It has fill-out fields and
check-boxes. My clients fill it out and return to me via email. The form is
protected so the user can only write in defined fields.

A couple of months ago, I received a completed form from one of my clients
and when I opened it in WORD, an email header appeared at the top of the
page. Although I don't use Outlook, I recall this is exactly the way a new
message looks in Outlook when WORD is set as the email editor. I tried
unsuccessfully to turn off the header, but since printing the form wasn't a
problem, I just shrugged my shoulders and moved on.

Then today, I received another completed form from same client, and lo and
behold, there was that darn email header again! I thought, "what the heck is
going on here?!"

This time, I searched WORD Help and the Internet but found nothing that
would explain how to turn off the email header. Incidentally, there's a "New
E-Mail Message" icon on my toolbar, but it's grayed out and I can't figure
out why. Turning off the document protection mad no difference. That icon has
always been grayed out.

Any ideas what could be causing this?

 

[Graham Mayor]

The e-mail header is a toggle setting - File > Send To > Email recipient.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[ginahoy]

Unless I'm not following you, this doesn't help. When I go to File > Send To,
the only choice similar to that is Send To > Mail Recipient (As Attachement)

and that option is not a toggle. It just opens up a new message in the
default email program with the document pre-attached.

David

 

[Graham Mayor]

Hmmm. I suspect the command may not be available unless you set Outlook as
your email application.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Suzanne S. Barnhill]

I don't think that's the answer. I use OE as my mail client, and I have File
| Send To | Mail Recipient, Mail Recipient (for Review), and Mail Recipient
(as Attachment), and my Email button is always enabled.

 

[Graham Mayor]

In that case see if the related fix at http://tips.pjmsn.me.uk/t0002.htm
covers it

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<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

 

[ginahoy]

Yes, that took care of it. It wasn't the Win.ini file in my case. It was that
I have Thunderbird set as my default email client. I changed to OE, and the
toggle you mentioned in your first response removed the header. I guess my
client must have saved the file with email header toggled on.
Thanks,
David