Nusrmgr.cpl Problem

[Guest]

Hi..

I have just noticed that my User Accounts applet (nusrmgr.cpl) does not
display properly. It's missing a few small images and in their places is a
red-crossed placeholder.

Below is a link to a screenshot to demonstrate the problem:
http://www.nick-thompson.co.uk/nusrmgr.cpl.jpg

I have Vista Transformation Pack v6.0 installed and thought that may be the
problem so I uninstalled it but the problem persists...plus VTP has been
installed for a while and this is a relatively new problem.

Are there any 'shell' experts out there who might be able to suggest any
possible fixes please? Perhaps if I knew what .dll file the images are
stored in, I may be a little closer to solving the problem? Or does the
nusrmgr.cpl file need editing at all with ResHack?

All my other applets load ok and as far as I can tell, there are no other
obvious or similar system problems apart from this. I have no malware issues
and all anti-virus/anti-spy scans come back clean and my HJT log is clean
too. I know it's not a huge issue but it's becoming a bit of an annoyance so
I would be grateful for any help.

Thanks..

Nick

 

[Wesley Vogel]

Red X mark appears in the User Accounts applet menu links
http://windowsxp.mvps.org/redxaccounts.htm

User Accounts applet is completely blank
http://windowsxp.mvps.org/useracc.htm

Several dialog boxes are blank
http://support.microsoft.com/kb/831430

User Accounts applet background is in White even with XP Theme enabled
http://windowsxp.mvps.org/useraccbg.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

Wes you are a legend!!!!! Thank you very much.

The first suggestion fixed it....funnily enough, I was looking through
Ramesh's site earlier

Anyway, thanks again

Nick

 

[Wesley Vogel]

Keep having fun, Nick.

And maybe have another look around at Ramesh's site. ;-)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Dustin]

I tried to download the file in the first solution but it would not let me
download it, it just opened the file. When i opened it i copied it and
pasted it in notepad but it will not let me merge it. What should i do

 

[Al Falfa]

... my User Accounts applet (nusrmgr.cpl) does
not display properly. It's missing a few small images and in their
places is a red-crossed placeholder.
Below is a link to a screenshot to demonstrate the problem:
http://www.nick-thompson.co.uk/nusrmgr.cpl.jpg
I have Vista Transformation Pack v6.0 installed and thought that
may be the problem so I uninstalled it but the problem
persists...plus VTP has been installed for a while and this is a
relatively new problem.
... does the nusrmgr.cpl file need editing at all with ResHack?
All my other applets load ok and as far as I can tell, there are no
other obvious or similar system problems apart from this. I have no
malware issues and all anti-virus/anti-spy scans come back clean
and my HJT log is clean too. I know it's not a huge issue but it's
becoming a bit of an annoyance so I would be grateful for any help.

Red X mark appears in the User Accounts applet menu links
http://windowsxp.mvps.org/redxaccounts.htm
User Accounts applet is completely blank
http://windowsxp.mvps.org/useracc.htm
Several dialog boxes are blank
http://support.microsoft.com/kb/831430
User Accounts applet background is in White even with XP Theme
enabled http://windowsxp.mvps.org/useraccbg.htm

... The first suggestion fixed it...

I tried to download the file in the first solution but it would not
let me download it, it just opened the file. When i opened it i
copied it and pasted it in notepad but it will not let me merge it.
What should i do

To download the file fix_redx_useracc.reg,
right-click that hyperlink > 'Save Target As' > save to Desktop.
Then right-click that file > 'Merge'

 

[Gerry]

Dustin

You can use System File Checker to resolve your problem.

The normal way to restore missing or damaged files in the system32
folder is to use the System File Checker tool. Try Start, Run, type "sfc
/scannow" without quotes and hit Enter.

Description of Windows XP and Windows Server 2003 System
File Checker (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;310747

A common problem with running System Files Checker is that it requires a
CD with all the system drivers for what is currently installed. This
means that if the system has been updated from SP1 to SP2 or from SP2 to
SP3 the user no longer has a current CD. The solution is to carry out a
process known as slipstreaming to put the original and the update
together on a single CD, which can then be used. I personally have never
attempted this but that would be the way forward.
http://www.winsupersite.com/showcase/windowsxp_sp2_slipstream.asp


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Tim Meddick]

Gerry,
System File Checker does NOT need all the updates to be on the cd.
The original cd is file as there is a vale SFC looks for in the registry
called:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup]
"ServicePackCachePath"="C:\WINDOWS\ServicePackFiles"

....and only uses the cd to check the version numbers of the files against
those of the system32 folder AND the ones in the ServicePackCache and then
uses those.


==


Cheers, Tim Meddick, Peckham, London.

 

[Tim Meddick]

(Sorry, must check my spelling as it's getting worse)

Gerry,
System File Checker does NOT need all the updates to be on the cd.
The original cd is fine as there is a value SFC looks for in the registry
called:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup]
"ServicePackCachePath"="C:\WINDOWS\ServicePackFiles"

....and only uses the cd to check the version numbers of the files against
those of the system32 folder AND the ones in the ServicePackCache and then
uses those.

==


Cheers, Tim Meddick, Peckham, London.

 

[Gerry]

Tim

I suggest you reconsuder your response. When the system asks for the CD if
SP3 is installed and the CD is SP2 System File Checker will not proceed.

--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

(Sorry, must check my spelling as it's getting worse)

Gerry,
System File Checker does NOT need all the updates to be on the
cd. The original cd is fine as there is a value SFC looks for in the
registry called:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup]
"ServicePackCachePath"="C:\WINDOWS\ServicePackFiles"

...and only uses the cd to check the version numbers of the files
against those of the system32 folder AND the ones in the
ServicePackCache and then uses those.

==


Cheers, Tim Meddick, Peckham, London.

Dustin

You can use System File Checker to resolve your problem.

The normal way to restore missing or damaged files in the system32
folder is to use the System File Checker tool. Try Start, Run, type
"sfc /scannow" without quotes and hit Enter.

Description of Windows XP and Windows Server 2003 System
File Checker (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;310747

A common problem with running System Files Checker is that it
requires a CD with all the system drivers for what is currently
installed. This means that if the system has been updated from SP1
to SP2 or from SP2 to SP3 the user no longer has a current CD. The
solution is to carry out a process known as slipstreaming to put the
original and the update together on a single CD, which can then be
used. I personally have never attempted this but that would be the
way forward.
http://www.winsupersite.com/showcase/windowsxp_sp2_slipstream.asp --



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Tim Meddick]

I can't speak for everyone's computer, but I have SP3 Installed on my XP Pro
(SP2) installation. When I try running SFC /SCANNOW it asks for the cd
although I know that the files are now different and copies of the new
Service Pack files are stored on my computer at the location
C:\WINDOWS\ServicePackFiles\i386 and the SFC Registry value:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup]
"ServicePackCachePath"="C:\WINDOWS\ServicePackFiles"

....points to it. After putting the cd into the drive (with files that are
now out-of-date on it!) SFC runs! How odd, but that is what it does. It
seems it wants to take a look at the original files before comparing them
with the service pack files (cached on the hard-drive) before it will run.

I'm not the only one that thinks this. If your newsreader goes back that
far, take a look at this thread:

Re: SFC - changing install directory on the group
microsoft.public.windowsxp.general


==


Cheers, Tim Meddick, Peckham, London.

Tim

I suggest you reconsuder your response. When the system asks for the CD if
SP3 is installed and the CD is SP2 System File Checker will not proceed.

--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

(Sorry, must check my spelling as it's getting worse)

Gerry,
System File Checker does NOT need all the updates to be on the
cd. The original cd is fine as there is a value SFC looks for in the
registry called:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup]
"ServicePackCachePath"="C:\WINDOWS\ServicePackFiles"

...and only uses the cd to check the version numbers of the files
against those of the system32 folder AND the ones in the
ServicePackCache and then uses those.

==


Cheers, Tim Meddick, Peckham, London.

Dustin

You can use System File Checker to resolve your problem.

The normal way to restore missing or damaged files in the system32
folder is to use the System File Checker tool. Try Start, Run, type
"sfc /scannow" without quotes and hit Enter.

Description of Windows XP and Windows Server 2003 System
File Checker (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;310747

A common problem with running System Files Checker is that it
requires a CD with all the system drivers for what is currently
installed. This means that if the system has been updated from SP1
to SP2 or from SP2 to SP3 the user no longer has a current CD. The
solution is to carry out a process known as slipstreaming to put the
original and the update together on a single CD, which can then be
used. I personally have never attempted this but that would be the
way forward.
http://www.winsupersite.com/showcase/windowsxp_sp2_slipstream.asp --



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Dustin wrote:
I tried to download the file in the first solution but it would not
let me download it, it just opened the file. When i opened it i
copied it and pasted it in notepad but it will not let me merge it.
What should i do

:

Keep having fun, Nick.

And maybe have another look around at Ramesh's site. ;-)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In nick <[email protected]> hunted and pecked:
Wes you are a legend!!!!! Thank you very much.

The first suggestion fixed it....funnily enough, I was looking
through Ramesh's site earlier

Anyway, thanks again

Nick

:

Red X mark appears in the User Accounts applet menu links
http://windowsxp.mvps.org/redxaccounts.htm

User Accounts applet is completely blank
http://windowsxp.mvps.org/useracc.htm

Several dialog boxes are blank
http://support.microsoft.com/kb/831430

User Accounts applet background is in White even with XP Theme
enabled http://windowsxp.mvps.org/useraccbg.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In nick <[email protected]> hunted and pecked:
Hi..

I have just noticed that my User Accounts applet (nusrmgr.cpl)
does not display properly. It's missing a few small images and
in their places is a red-crossed placeholder.

Below is a link to a screenshot to demonstrate the problem:
http://www.nick-thompson.co.uk/nusrmgr.cpl.jpg

I have Vista Transformation Pack v6.0 installed and thought that
may be the problem so I uninstalled it but the problem
persists...plus VTP has been installed for a while and this is a
relatively new problem.

Are there any 'shell' experts out there who might be able to
suggest any possible fixes please? Perhaps if I knew what .dll
file the images are stored in, I may be a little closer to
solving the problem? Or does the nusrmgr.cpl file need editing
at all with ResHack?

All my other applets load ok and as far as I can tell, there are
no other obvious or similar system problems apart from this. I
have no malware issues and all anti-virus/anti-spy scans come
back clean and my HJT log is clean too. I know it's not a huge
issue but it's becoming a bit of an annoyance so I would be
grateful for any help.

Thanks..

Nick

 

[Gerry]

Tim

In general terms I gave up recommending System File Checker because of
problems trying to use it on my own computer after updating to SP2. I felt
it unwise to recommend it to other users if I could not get it to work as it
should myself. Slipstreaming is the answer but that is another less than
easy task. It does, of course work OK if the system and CD are based on the
same Service Pack. I cannot recheck the problem because my system and CD are
now SP3.

Another reason for not recommending System File Checker is that I suspect
most driver problems relate to third party not system drivers. Many of the
problems I try to help with involve Stop Errors, which are often linked to
hard to identify third party drivers.

--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

I can't speak for everyone's computer, but I have SP3 Installed on my
XP Pro (SP2) installation. When I try running SFC /SCANNOW it asks
for the cd although I know that the files are now different and
copies of the new Service Pack files are stored on my computer at the
location C:\WINDOWS\ServicePackFiles\i386 and the SFC Registry value:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup]
"ServicePackCachePath"="C:\WINDOWS\ServicePackFiles"

...points to it. After putting the cd into the drive (with files
that are now out-of-date on it!) SFC runs! How odd, but that is what
it does. It seems it wants to take a look at the original files
before comparing them with the service pack files (cached on the
hard-drive) before it will run.
I'm not the only one that thinks this. If your newsreader goes back
that far, take a look at this thread:

Re: SFC - changing install directory on the group
microsoft.public.windowsxp.general


==


Cheers, Tim Meddick, Peckham, London.

Tim

I suggest you reconsuder your response. When the system asks for the
CD if SP3 is installed and the CD is SP2 System File Checker will
not proceed. --


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

(Sorry, must check my spelling as it's getting worse)

Gerry,
System File Checker does NOT need all the updates to be on
the cd. The original cd is fine as there is a value SFC looks for
in the registry called:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup]
"ServicePackCachePath"="C:\WINDOWS\ServicePackFiles"

...and only uses the cd to check the version numbers of the files
against those of the system32 folder AND the ones in the
ServicePackCache and then uses those.

==


Cheers, Tim Meddick, Peckham, London.


Dustin

You can use System File Checker to resolve your problem.

The normal way to restore missing or damaged files in the system32
folder is to use the System File Checker tool. Try Start, Run, type
"sfc /scannow" without quotes and hit Enter.

Description of Windows XP and Windows Server 2003 System
File Checker (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;310747

A common problem with running System Files Checker is that it
requires a CD with all the system drivers for what is currently
installed. This means that if the system has been updated from SP1
to SP2 or from SP2 to SP3 the user no longer has a current CD. The
solution is to carry out a process known as slipstreaming to put
the original and the update together on a single CD, which can
then be used. I personally have never attempted this but that
would be the way forward.
http://www.winsupersite.com/showcase/windowsxp_sp2_slipstream.asp
--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Dustin wrote:
I tried to download the file in the first solution but it would
not let me download it, it just opened the file. When i opened
it i copied it and pasted it in notepad but it will not let me
merge it. What should i do

:

Keep having fun, Nick.

And maybe have another look around at Ramesh's site. ;-)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In nick <[email protected]> hunted and pecked:
Wes you are a legend!!!!! Thank you very much.

The first suggestion fixed it....funnily enough, I was looking
through Ramesh's site earlier

Anyway, thanks again

Nick

:

Red X mark appears in the User Accounts applet menu links
http://windowsxp.mvps.org/redxaccounts.htm

User Accounts applet is completely blank
http://windowsxp.mvps.org/useracc.htm

Several dialog boxes are blank
http://support.microsoft.com/kb/831430

User Accounts applet background is in White even with XP Theme
enabled http://windowsxp.mvps.org/useraccbg.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In nick <[email protected]> hunted and pecked:
Hi..

I have just noticed that my User Accounts applet (nusrmgr.cpl)
does not display properly. It's missing a few small images and
in their places is a red-crossed placeholder.

Below is a link to a screenshot to demonstrate the problem:
http://www.nick-thompson.co.uk/nusrmgr.cpl.jpg

I have Vista Transformation Pack v6.0 installed and thought
that may be the problem so I uninstalled it but the problem
persists...plus VTP has been installed for a while and this
is a relatively new problem.

Are there any 'shell' experts out there who might be able to
suggest any possible fixes please? Perhaps if I knew what
.dll file the images are stored in, I may be a little closer
to solving the problem? Or does the nusrmgr.cpl file need
editing at all with ResHack?

All my other applets load ok and as far as I can tell, there
are no other obvious or similar system problems apart from
this. I have no malware issues and all anti-virus/anti-spy
scans come back clean and my HJT log is clean too. I know
it's not a huge issue but it's becoming a bit of an annoyance
so I would be grateful for any help.

Thanks..

Nick

 

[Tim Meddick]

I will not contradict myself however, I do agree with you so far as to say
that I don't think using SFC with a service pack is a good idea unless you
are using a slipstream cd.


==


Cheers, Tim Meddick, Peckham, London.

Tim

In general terms I gave up recommending System File Checker because of
problems trying to use it on my own computer after updating to SP2. I felt
it unwise to recommend it to other users if I could not get it to work as
it should myself. Slipstreaming is the answer but that is another less
than easy task. It does, of course work OK if the system and CD are based
on the same Service Pack. I cannot recheck the problem because my system
and CD are now SP3.

Another reason for not recommending System File Checker is that I suspect
most driver problems relate to third party not system drivers. Many of the
problems I try to help with involve Stop Errors, which are often linked to
hard to identify third party drivers.

--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

I can't speak for everyone's computer, but I have SP3 Installed on my
XP Pro (SP2) installation. When I try running SFC /SCANNOW it asks
for the cd although I know that the files are now different and
copies of the new Service Pack files are stored on my computer at the
location C:\WINDOWS\ServicePackFiles\i386 and the SFC Registry value:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup]
"ServicePackCachePath"="C:\WINDOWS\ServicePackFiles"

...points to it. After putting the cd into the drive (with files
that are now out-of-date on it!) SFC runs! How odd, but that is what
it does. It seems it wants to take a look at the original files
before comparing them with the service pack files (cached on the
hard-drive) before it will run.
I'm not the only one that thinks this. If your newsreader goes back
that far, take a look at this thread:

Re: SFC - changing install directory on the group
microsoft.public.windowsxp.general


==


Cheers, Tim Meddick, Peckham, London.

Tim

I suggest you reconsuder your response. When the system asks for the
CD if SP3 is installed and the CD is SP2 System File Checker will
not proceed. --


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Tim Meddick wrote:
(Sorry, must check my spelling as it's getting worse)

Gerry,
System File Checker does NOT need all the updates to be on
the cd. The original cd is fine as there is a value SFC looks for
in the registry called:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup]
"ServicePackCachePath"="C:\WINDOWS\ServicePackFiles"

...and only uses the cd to check the version numbers of the files
against those of the system32 folder AND the ones in the
ServicePackCache and then uses those.

==


Cheers, Tim Meddick, Peckham, London.


Dustin

You can use System File Checker to resolve your problem.

The normal way to restore missing or damaged files in the system32
folder is to use the System File Checker tool. Try Start, Run, type
"sfc /scannow" without quotes and hit Enter.

Description of Windows XP and Windows Server 2003 System
File Checker (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;310747

A common problem with running System Files Checker is that it
requires a CD with all the system drivers for what is currently
installed. This means that if the system has been updated from SP1
to SP2 or from SP2 to SP3 the user no longer has a current CD. The
solution is to carry out a process known as slipstreaming to put
the original and the update together on a single CD, which can
then be used. I personally have never attempted this but that
would be the way forward.
http://www.winsupersite.com/showcase/windowsxp_sp2_slipstream.asp
--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Dustin wrote:
I tried to download the file in the first solution but it would
not let me download it, it just opened the file. When i opened
it i copied it and pasted it in notepad but it will not let me
merge it. What should i do

:

Keep having fun, Nick.

And maybe have another look around at Ramesh's site. ;-)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In nick <[email protected]> hunted and pecked:
Wes you are a legend!!!!! Thank you very much.

The first suggestion fixed it....funnily enough, I was looking
through Ramesh's site earlier

Anyway, thanks again

Nick

:

Red X mark appears in the User Accounts applet menu links
http://windowsxp.mvps.org/redxaccounts.htm

User Accounts applet is completely blank
http://windowsxp.mvps.org/useracc.htm

Several dialog boxes are blank
http://support.microsoft.com/kb/831430

User Accounts applet background is in White even with XP Theme
enabled http://windowsxp.mvps.org/useraccbg.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In nick <[email protected]> hunted and pecked:
Hi..

I have just noticed that my User Accounts applet (nusrmgr.cpl)
does not display properly. It's missing a few small images and
in their places is a red-crossed placeholder.

Below is a link to a screenshot to demonstrate the problem:
http://www.nick-thompson.co.uk/nusrmgr.cpl.jpg

I have Vista Transformation Pack v6.0 installed and thought
that may be the problem so I uninstalled it but the problem
persists...plus VTP has been installed for a while and this
is a relatively new problem.

Are there any 'shell' experts out there who might be able to
suggest any possible fixes please? Perhaps if I knew what
.dll file the images are stored in, I may be a little closer
to solving the problem? Or does the nusrmgr.cpl file need
editing at all with ResHack?

All my other applets load ok and as far as I can tell, there
are no other obvious or similar system problems apart from
this. I have no malware issues and all anti-virus/anti-spy
scans come back clean and my HJT log is clean too. I know
it's not a huge issue but it's becoming a bit of an annoyance
so I would be grateful for any help.

Thanks..

Nick