BigRed said:
I am using Vista home addition with Outlook 2007. I have 8 different e-mail
accounts that I check. When I open some of the e-mails, ones from Dell or
Costco etc, with any graphic content a blank page opens. If I click on the
reply button I can read the e-mail but not on the main page. There is plenty
of memory so that should not be a problem. I called support at Dell, and
after paying a fee was told that there were too many e-mails accounts for
Outlook to handle. Does anyone have this problem and is there a fix for it.
Thanks
Disable e-mail scanning in your antivirus program. Some are configured
to add a useless "This e-mail is clean" notification into the e-mail's
body (useless because if it were infected then the antivirus program
should popup an alert; i.e., it should only alert you to bad mails, not
tell you your good mails are good). This alteration can screwup the
HTML coding in an HTML-formatted e-mail (which is presumably what you
meant by "with any graphic content").
E-mail scanning is superfluous for viral detection. The same on-access
scanner that is interrogating your e-mails is the same one that will
interrogate any attachment you attempt to save from an e-mail. E-mail
scanning moves earlier the alert that an e-mail is infected but doesn't
improve on detection coverage. E-mail scanning introduces delays that
can cause timeouts by either the e-mail client or the mail server. Some
antivirus programs actually accept the outbound emails (i.e., they act
like a mail server) rather than pass the data transparently through
their proxy. You might see e-mails are successfully sent from your
e-mail client (because the antivirus proxy accepted them in full and
sent back an OK status back to the e-mail client as would the mail
server) but it screws up sending the e-mail to the actual mail server.
The send was okay by the e-mail client but not by the antivirus proxy.
The mail server's failed status gets returned to the antivirus proxy,
not your e-mail client. You might find the failed status in the
antivirus' logfile but your e-mail client won't get it.
So, for now, just disable the e-mail scanning feature of your antivirus
software.
I don't know of a limit to the number of e-mail accounts that can be
defined and used by Outlook. I've probably had a maximum of 16 of them
defined (and actively polled by Outlook). Even if there isn't a
physical limit to the number of e-mail accounts that Outlook will handle
(or it is some huge value), there is a logistical limit in that you will
need to up the poll interval due to the longer time needed for Outlook
to go polling all those accounts. If several of them are with the same
e-mail provider (i.e., same domain), they may restrict the number of
concurrent connections to their mail hosts from the same IP address;
i.e., they limit how many concurrent connections you can have with them.
The results is having to pend the other mail polls under the first bunch
is done or getting failed statuses from those that exceed this
concurrent connection limit (within some time period).
