NTVDM Error

[Walter]

We are having a strange problem with a new server running 2000 server.
When trying to install any software from the CD, we recieve the following
error:

"The NTVDM CPU has encountered an illegal instruction.
CS:0000 IP:0077 OP:f0 37 05 0c 02 Choose "Close" to terminate the
application."

We have tried it with a clean install with SP4 and all patches, etc and
recieved the same error.
We also tried formatting the drive and doing a clean install with nothing
except a plain vanilla 2000
with no patches at all and still recieved the error.

It's a supermicro P3TDDE mobo.
1GB Kingston ram.
LSI Logic Megaraid Express 500 Raid controller for data
and using the onboard Promise Flex100 ATA raid for the OS.

We have already tried looking on google and the MSKB, but
the solutions we found did not help.
Any one have any ideas?

 

[Daniel Chang [MSFT]]

245184 NTVDM CPU Has Encountered an Illegal Instruction
http://support.microsoft.com/?id=245184


--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.


: We are having a strange problem with a new server running 2000 server.
: When trying to install any software from the CD, we recieve the following
: error:
:
: "The NTVDM CPU has encountered an illegal instruction.
: CS:0000 IP:0077 OP:f0 37 05 0c 02 Choose "Close" to terminate the
: application."
:
: We have tried it with a clean install with SP4 and all patches, etc and
: recieved the same error.
: We also tried formatting the drive and doing a clean install with nothing
: except a plain vanilla 2000
: with no patches at all and still recieved the error.
:
: It's a supermicro P3TDDE mobo.
: 1GB Kingston ram.
: LSI Logic Megaraid Express 500 Raid controller for data
: and using the onboard Promise Flex100 ATA raid for the OS.
:
: We have already tried looking on google and the MSKB, but
: the solutions we found did not help.
: Any one have any ideas?
:
:

 

[Spinner]

Thanks, but that's not it.
As I said, we tried the KB and every article we found did not work.
Also, this was a clean install (several times), so the only way for an
incorrect version of command.com to get on the computer would be if it was
installed by 2000 during it's install.