NTVDM CPU has encountered an illegal instruction

O

ole

I get the following warning at boot up: NTVDM CPU has encountered an
illegal instruction

I can't seem to get rid of it. I would appreciate any help.

I am running Windows XP Home
 
R

Rick \Nutcase\ Rogers

Hi,

First isolate which application is calling the 16-bit subsystem, use the
steps here:

How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
http://support.microsoft.com/?kbid=310560

Once you know where the problem is, then we might be able to resolve it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
O

ole

Rick:

I found that the problem was in the Microsoft Office startup menu. I
unticked it and the error message no longer appears. Excel, Word and
Publisher work just fine with no errors when opened individually.
I have no idea what the problem is with the MS Office startup

Thanks again
Rick "Nutcase" Rogers said:
Hi,

First isolate which application is calling the 16-bit subsystem, use the
steps here:

How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
http://support.microsoft.com/?kbid=310560

Once you know where the problem is, then we might be able to resolve it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

ole said:
I get the following warning at boot up: NTVDM CPU has encountered an
illegal instruction

I can't seem to get rid of it. I would appreciate any help.

I am running Windows XP Home
 
R

Rick \Nutcase\ Rogers

Hi,

I've no idea either, but if you want to try and correct it (which is
entirely unnecessary as long as the applications work) I would replace
ntvdm.exe and wowexec.exe with fresh copies from the WinXP CD or
servicepackfiles\I386 folder. If that doesn't do it, a repair install of
your MSOffice product may help as well.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

ole said:
Rick:

I found that the problem was in the Microsoft Office startup menu. I
unticked it and the error message no longer appears. Excel, Word and
Publisher work just fine with no errors when opened individually.
I have no idea what the problem is with the MS Office startup

Thanks again
Rick "Nutcase" Rogers said:
Hi,

First isolate which application is calling the 16-bit subsystem, use the
steps here:

How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
http://support.microsoft.com/?kbid=310560

Once you know where the problem is, then we might be able to resolve it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

ole said:
I get the following warning at boot up: NTVDM CPU has encountered an
illegal instruction

I can't seem to get rid of it. I would appreciate any help.

I am running Windows XP Home
 
G

Guest

Rick "Nutcase" Rogers said:
Hi,

I've no idea either, but if you want to try and correct it (which is
entirely unnecessary as long as the applications work) I would replace
ntvdm.exe and wowexec.exe with fresh copies from the WinXP CD or
servicepackfiles\I386 folder. If that doesn't do it, a repair install of
your MSOffice product may help as well.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

ole said:
Rick:

I found that the problem was in the Microsoft Office startup menu. I
unticked it and the error message no longer appears. Excel, Word and
Publisher work just fine with no errors when opened individually.
I have no idea what the problem is with the MS Office startup

Thanks again
Rick "Nutcase" Rogers said:
Hi,

First isolate which application is calling the 16-bit subsystem, use the
steps here:

How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
http://support.microsoft.com/?kbid=310560

Once you know where the problem is, then we might be able to resolve it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

I get the following warning at boot up: NTVDM CPU has encountered an
illegal instruction

I can't seem to get rid of it. I would appreciate any help.

I am running Windows XP Home


Same Error Message
When I attempt to run regedit I get:
16 bit MS-SOS Subsystem
C:\WINDOWS\system32\regedit.com
The NTVDM CPU has encountered an illegal instruction.
CS:0db 1 IP:ffd3 OP:63 fa 65 13 64 Choose 'close' to terminate the
application.

The option to close or ignore is given, but clicking ignore eventually
closes the window and application.
I also had a spybot/p2pnet virus that Norton deleted.
I running XP pro.
If replacing the NTVDM.exe would correct the problem, exactly how do I find
and replace the file?
Thanks
 
G

Guest

I get the same error message (except the title is "16-bit Windows Subsystem",
and the address numbers are diferent) when I try to open Civilization II.
When I press "Ignore", I get the same error message, with a different
address; after pressing "Ignore" four times the thing closes. But contrary to
idobe1197, regedit.exe runs without any problem.

This is strange, because until April 2005 I had no problems opening Civ II
in Win XP - I can't think of any changes I made to my system then or since.
And restoring the system to March doesn't help. I also get this error
message when I try to run "command.com", as suggested at
http://support.microsoft.com/default.aspx?scid=kb;en-us;314106. And none of
the fixes suggested at that site seem to work - the config.nt and autoexec.nt
files are correct; the task manager doesn't reveal any NTVDM processes;
deleting all of the lines in the Registry under "Run" doesn't help; the
NTVDM system files in the System32 folder look OK (though I don't know how
I'd know if they weren't) .

idobe1197 said:
Rick "Nutcase" Rogers said:
Hi,

I've no idea either, but if you want to try and correct it (which is
entirely unnecessary as long as the applications work) I would replace
ntvdm.exe and wowexec.exe with fresh copies from the WinXP CD or
servicepackfiles\I386 folder. If that doesn't do it, a repair install of
your MSOffice product may help as well.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

ole said:
Rick:

I found that the problem was in the Microsoft Office startup menu. I
unticked it and the error message no longer appears. Excel, Word and
Publisher work just fine with no errors when opened individually.
I have no idea what the problem is with the MS Office startup

Thanks again
Hi,

First isolate which application is calling the 16-bit subsystem, use the
steps here:

How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
http://support.microsoft.com/?kbid=310560

Once you know where the problem is, then we might be able to resolve it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

I get the following warning at boot up: NTVDM CPU has encountered an
illegal instruction

I can't seem to get rid of it. I would appreciate any help.

I am running Windows XP Home


Same Error Message
When I attempt to run regedit I get:
16 bit MS-SOS Subsystem
C:\WINDOWS\system32\regedit.com
The NTVDM CPU has encountered an illegal instruction.
CS:0db 1 IP:ffd3 OP:63 fa 65 13 64 Choose 'close' to terminate the
application.

The option to close or ignore is given, but clicking ignore eventually
closes the window and application.
I also had a spybot/p2pnet virus that Norton deleted.
I running XP pro.
If replacing the NTVDM.exe would correct the problem, exactly how do I find
and replace the file?
Thanks
 
G

Guest

When I say "the thing closes" I mean the error message disappears, but the
program still doesn't start.
 

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