Not sure I understand the semantics of BIOS settings.

B

babel17

I have been told by technical support that I need to upgrade the BIOS on
my Gateway FX530XM desktop to a newer version.

I have been told this in response to a problem I described to them
involving one of the computer's fans intermittently making a lot of noise.

Before I install the update I know that I have to record all the present
BIOS settings. Therefore, I am in the process of writing down all of
the settings in the BIOS, and I have an important question about the
settings.

I see some settings listed as either <ENABLE> or <DISABLE>.

Does <ENABLED> mean that the item referred to is already enablED or that
if I use the BIOS Setup to change the setting, then it will be enablED?

In other words, when it says <ENABLE> is it "ON" or is it "OFF"?

Thank you.
 
B

babel17

babel17 wrote:
I just reworded this correctly:

I have been told by technical support that I need to upgrade the BIOS on
my Gateway FX530XM desktop to a newer version.

I have been told this in response to a problem I described to them
involving one of the computer's fans intermittently making a lot of noise.

Before I install the update I know that I have to record all the present
BIOS settings. Therefore, I am in the process of writing down all of
the settings in the BIOS, and I have an important question about the
settings.

I see some settings listed as either <ENABLE> or <DISABLE>.

Does <ENABLE> mean that the item referred to is already enablED or that
if I use the BIOS Setup to change the setting, then it will be enablED?

In other words, when it says <ENABLE> is it "ON" or is it "OFF"?

Thank you.
 
P

philo

babel17 said:
babel17 wrote:
I just reworded this correctly:

I have been told by technical support that I need to upgrade the BIOS on
my Gateway FX530XM desktop to a newer version.

I have been told this in response to a problem I described to them
involving one of the computer's fans intermittently making a lot of noise.

Before I install the update I know that I have to record all the present
BIOS settings. Therefore, I am in the process of writing down all of
the settings in the BIOS, and I have an important question about the
settings.

I see some settings listed as either <ENABLE> or <DISABLE>.

Does <ENABLE> mean that the item referred to is already enablED or that
if I use the BIOS Setup to change the setting, then it will be enablED?

In other words, when it says <ENABLE> is it "ON" or is it "OFF"?



Yes "enable" means ON

However I'd advise against updating the bios...
you could end up in worse shape...besides I can't imagine how it could have
anything to do with a noisy fan.

the fan is either defective or perhaps just a wire is rubbing against it
 
R

RalfG

Or the fan is just dirty, throwing it off balance. Accumulated dust on the
underlying heatsink/components can affect proper cooling as well, causing
the fan to be switched into a higher speed which is also noisier.

Possibly the bearings (bushing?) are wearing out from use, or dry. Replacing
the fan might be in order.
 
P

Phil Weldon

'babel17' wrote:
| I just reworded this correctly:
|
| I have been told by technical support that I need to upgrade the BIOS on
| my Gateway FX530XM desktop to a newer version.
|
| I have been told this in response to a problem I described to them
| involving one of the computer's fans intermittently making a lot of noise.
|
| Before I install the update I know that I have to record all the present
| BIOS settings. Therefore, I am in the process of writing down all of
| the settings in the BIOS, and I have an important question about the
| settings.
|
| I see some settings listed as either <ENABLE> or <DISABLE>.
|
| Does <ENABLE> mean that the item referred to is already enablED or that
| if I use the BIOS Setup to change the setting, then it will be enablED?
|
| In other words, when it says <ENABLE> is it "ON" or is it "OFF"?
_____

[ENABLE] is ON, [DISABLE] is OFF, after reboot when all changes become
effective.

Enter a value for some settings and that entered value becomes the new
setting upon reboot.
What you see in the BIOS set up pages is the current setting (some BIOS set
up pages show the current settings AND the variable change, but in both
cases, select or enter the setting that you wish to choose.

Phil Weldon

| babel17 wrote:
| I just reworded this correctly:
|
| I have been told by technical support that I need to upgrade the BIOS on
| my Gateway FX530XM desktop to a newer version.
|
| I have been told this in response to a problem I described to them
| involving one of the computer's fans intermittently making a lot of noise.
|
| Before I install the update I know that I have to record all the present
| BIOS settings. Therefore, I am in the process of writing down all of
| the settings in the BIOS, and I have an important question about the
| settings.
|
| I see some settings listed as either <ENABLE> or <DISABLE>.
|
| Does <ENABLE> mean that the item referred to is already enablED or that
| if I use the BIOS Setup to change the setting, then it will be enablED?
|
| In other words, when it says <ENABLE> is it "ON" or is it "OFF"?
|
| Thank you.
|
| --
| Kindly remove "notme" to reply.
|
|
| --
| Kindly remove "notme" to reply.
 
B

babel17

babel17 said:
babel17 wrote:
I just reworded this correctly:

I have been told by technical support that I need to upgrade the BIOS on
my Gateway FX530XM desktop to a newer version.

I have been told this in response to a problem I described to them
involving one of the computer's fans intermittently making a lot of noise.

Before I install the update I know that I have to record all the present
BIOS settings. Therefore, I am in the process of writing down all of
the settings in the BIOS, and I have an important question about the
settings.

I see some settings listed as either <ENABLE> or <DISABLE>.

Does <ENABLE> mean that the item referred to is already enablED or that
if I use the BIOS Setup to change the setting, then it will be enablED?

In other words, when it says <ENABLE> is it "ON" or is it "OFF"?

Thank you.
Thank you everyone for your replies.

To clarify:

(1) Gateway insists it is a BIOS problem, not a hardware (fan) problem.
I originally thought it was a hardware problem because it occurred two
weeks after they replaced a defective DVD drive that is adjacent to the fan.

(2) I cannot easily get to the fan as it appears pretty enclosed by a
case, although I could try again.

(3) The fan noise is very variable.

(4) Maybe I seem a bit slow in this but let me rephrase the original
question:

If an option in the BIOS is followed by: <ENABLE>, does this mean that
the option is ALREADY enabled [ON], or does it mean that IF I activate
this option, the function will THEN be enabled, or on, after the boot.

I ask, because following the setting "Advanced", subsection "Boot
Configuration", option "System Fan Control" is the word: <ENABLE>.
Does this mean that the system fan control is presently off and that IF
I activate this option, the system fan control will THEN be ON? If so,
this might be the problem IF Gateway is correct that this is a BIOS
problem and not a hardware problem.

(5) No, I'm not particularly crazy about the idea of fiddling with the
BIOS, but I could probably do this if I fully understand the
instructions. This is what I am trying to do.

Thank you.
 
U

Unknown

Each and every item in BIOS on my computer has a tag which says (Enabled) or
(Disabled). A method is provided to change the setting which is highlighting
the item and then using the + or - key to change the setting. If for example
it shows (disabled) and I change it to (Enabled) then it is ON. Not ever
having worked on your computer type, I suggest you examine how you change
the setting which should provide you with the answer you seek. I.E. I don't
know why it doesn't have the letter 'D' on each item. Also, don't be afraid
to upgrade your BIOS. Just make a note of what you do in the event you want
to change it back to what it was. How else can you learn?
babel17 said:
babel17 said:
babel17 wrote:
I just reworded this correctly:

I have been told by technical support that I need to upgrade the BIOS on
my Gateway FX530XM desktop to a newer version.

I have been told this in response to a problem I described to them
involving one of the computer's fans intermittently making a lot of
noise.

Before I install the update I know that I have to record all the present
BIOS settings. Therefore, I am in the process of writing down all of the
settings in the BIOS, and I have an important question about the
settings.

I see some settings listed as either <ENABLE> or <DISABLE>.

Does <ENABLE> mean that the item referred to is already enablED or that
if I use the BIOS Setup to change the setting, then it will be enablED?

In other words, when it says <ENABLE> is it "ON" or is it "OFF"?

Thank you.
Thank you everyone for your replies.

To clarify:

(1) Gateway insists it is a BIOS problem, not a hardware (fan) problem. I
originally thought it was a hardware problem because it occurred two weeks
after they replaced a defective DVD drive that is adjacent to the fan.

(2) I cannot easily get to the fan as it appears pretty enclosed by a
case, although I could try again.

(3) The fan noise is very variable.

(4) Maybe I seem a bit slow in this but let me rephrase the original
question:

If an option in the BIOS is followed by: <ENABLE>, does this mean that
the option is ALREADY enabled [ON], or does it mean that IF I activate
this option, the function will THEN be enabled, or on, after the boot.

I ask, because following the setting "Advanced", subsection "Boot
Configuration", option "System Fan Control" is the word: <ENABLE>. Does
this mean that the system fan control is presently off and that IF I
activate this option, the system fan control will THEN be ON? If so, this
might be the problem IF Gateway is correct that this is a BIOS problem and
not a hardware problem.

(5) No, I'm not particularly crazy about the idea of fiddling with the
BIOS, but I could probably do this if I fully understand the instructions.
This is what I am trying to do.

Thank you.
 
P

Phil Weldon

'babel17' wrote, in part:

| (4) Maybe I seem a bit slow in this but let me rephrase the original
| question:
|
| If an option in the BIOS is followed by: <ENABLE>, does this mean that
| the option is ALREADY enabled [ON], or does it mean that IF I activate
| this option, the function will THEN be enabled, or on, after the boot.
|
| I ask, because following the setting "Advanced", subsection "Boot
| Configuration", option "System Fan Control" is the word: <ENABLE>.
| Does this mean that the system fan control is presently off and that IF
| I activate this option, the system fan control will THEN be ON? If so,
| this might be the problem IF Gateway is correct that this is a BIOS
| problem and not a hardware problem.
|
| (5) No, I'm not particularly crazy about the idea of fiddling with the
| BIOS, but I could probably do this if I fully understand the
| instructions. This is what I am trying to do.
_____

Well, you have access to the Gateway manual and to Gateway technical
support; we don't. Ask Gateway technical support. The answers to your
original question have been clear and direct, but you do raise an
interesting followup. I can guess at an answer. My GUESS is that ENABLE
means the motherboard will control the fan speed, when DISABLE will set the
fan to ALWAYS AT 100%. But that is a guess. Gateway can do better.

Now I have a follow-up question: WHICH fan is a problem? The CPU heatsink
fan? A case ventilation fan? The power supply fan? A chipset cooling fan?
And where does the problem fan plug in?

Phil Weldon

| babel17 wrote:
| > babel17 wrote:
| > I just reworded this correctly:
| >
| > I have been told by technical support that I need to upgrade the BIOS on
| > my Gateway FX530XM desktop to a newer version.
| >
| > I have been told this in response to a problem I described to them
| > involving one of the computer's fans intermittently making a lot of
noise.
| >
| > Before I install the update I know that I have to record all the present
| > BIOS settings. Therefore, I am in the process of writing down all of
| > the settings in the BIOS, and I have an important question about the
| > settings.
| >
| > I see some settings listed as either <ENABLE> or <DISABLE>.
| >
| > Does <ENABLE> mean that the item referred to is already enablED or that
| > if I use the BIOS Setup to change the setting, then it will be enablED?
| >
| > In other words, when it says <ENABLE> is it "ON" or is it "OFF"?
| >
| > Thank you.
| >
| Thank you everyone for your replies.
|
| To clarify:
|
| (1) Gateway insists it is a BIOS problem, not a hardware (fan) problem.
| I originally thought it was a hardware problem because it occurred two
| weeks after they replaced a defective DVD drive that is adjacent to the
fan.
|
| (2) I cannot easily get to the fan as it appears pretty enclosed by a
| case, although I could try again.
|
| (3) The fan noise is very variable.
|
| (4) Maybe I seem a bit slow in this but let me rephrase the original
| question:
|
| If an option in the BIOS is followed by: <ENABLE>, does this mean that
| the option is ALREADY enabled [ON], or does it mean that IF I activate
| this option, the function will THEN be enabled, or on, after the boot.
|
| I ask, because following the setting "Advanced", subsection "Boot
| Configuration", option "System Fan Control" is the word: <ENABLE>.
| Does this mean that the system fan control is presently off and that IF
| I activate this option, the system fan control will THEN be ON? If so,
| this might be the problem IF Gateway is correct that this is a BIOS
| problem and not a hardware problem.
|
| (5) No, I'm not particularly crazy about the idea of fiddling with the
| BIOS, but I could probably do this if I fully understand the
| instructions. This is what I am trying to do.
|
| Thank you.
|
| --
| Kindly remove "notme" to reply.
 
P

Phil Weldon

'babel17' wrote, in part:
| I ask, because following the setting "Advanced", subsection "Boot
| Configuration", option "System Fan Control" is the word: <ENABLE>.
| Does this mean that the system fan control is presently off and that IF
| I activate this option, the system fan control will THEN be ON? If so,
| this might be the problem IF Gateway is correct that this is a BIOS
| problem and not a hardware problem.
_____

Let me add this suggestion. Try changing the 'System Fan Control' in the
BIOS (changing this setting will not harm your system, just make sure that
if the fan, after the change is made, NEVER starts that you change the
setting back to its original state.) Then note any fan behavior change.
Also, you might note whether the fan making the noise to which you object is
actually the 'System Fan'. This would be a fan connected to the
motherboard, but NOT the fan on the CPU heatsink or chipset (the chipset is
usually two integrated circuits about 1 inch square that may or may not have
a heatsink and/or fan; the chipset contains most of the electronic circuits
that control drives and that knit the system together.

Phil Weldon

| babel17 wrote:
| > babel17 wrote:
| > I just reworded this correctly:
| >
| > I have been told by technical support that I need to upgrade the BIOS on
| > my Gateway FX530XM desktop to a newer version.
| >
| > I have been told this in response to a problem I described to them
| > involving one of the computer's fans intermittently making a lot of
noise.
| >
| > Before I install the update I know that I have to record all the present
| > BIOS settings. Therefore, I am in the process of writing down all of
| > the settings in the BIOS, and I have an important question about the
| > settings.
| >
| > I see some settings listed as either <ENABLE> or <DISABLE>.
| >
| > Does <ENABLE> mean that the item referred to is already enablED or that
| > if I use the BIOS Setup to change the setting, then it will be enablED?
| >
| > In other words, when it says <ENABLE> is it "ON" or is it "OFF"?
| >
| > Thank you.
| >
| Thank you everyone for your replies.
|
| To clarify:
|
| (1) Gateway insists it is a BIOS problem, not a hardware (fan) problem.
| I originally thought it was a hardware problem because it occurred two
| weeks after they replaced a defective DVD drive that is adjacent to the
fan.
|
| (2) I cannot easily get to the fan as it appears pretty enclosed by a
| case, although I could try again.
|
| (3) The fan noise is very variable.
|
| (4) Maybe I seem a bit slow in this but let me rephrase the original
| question:
|
| If an option in the BIOS is followed by: <ENABLE>, does this mean that
| the option is ALREADY enabled [ON], or does it mean that IF I activate
| this option, the function will THEN be enabled, or on, after the boot.
|
| I ask, because following the setting "Advanced", subsection "Boot
| Configuration", option "System Fan Control" is the word: <ENABLE>.
| Does this mean that the system fan control is presently off and that IF
| I activate this option, the system fan control will THEN be ON? If so,
| this might be the problem IF Gateway is correct that this is a BIOS
| problem and not a hardware problem.
|
| (5) No, I'm not particularly crazy about the idea of fiddling with the
| BIOS, but I could probably do this if I fully understand the
| instructions. This is what I am trying to do.
|
| Thank you.
|
| --
| Kindly remove "notme" to reply.
 
V

Vanguard

I have been told by technical support that I need to upgrade the BIOS
on my Gateway FX530XM desktop to a newer version.

I have been told this in response to a problem I described to them
involving one of the computer's fans intermittently making a lot of
noise.

A tech support person told you to update the BIOS because of an
intermittently noisy fan? You need to call back and get a different
support rep as this one is obviously on drugs.

If the fan is bad (out of balance because of dust, worn bearings, blades
hitting something) then a BIOS change will do absolutely nothing to fix
the fan. However, we don't know what you mean by "intermittent noise".
Could be when the CPU gets hot the fan speed gets increased to keep the
CPU cool, and it is the increase fan speed that you claim is "noise".
Fans spinning faster always make more noise. Monitor your CPU
temperature to see if the "noise" appears when the CPU temperature
reaches some threshold.

Although possible, I haven't see a BIOS that has variable speeds for the
fans based on temperature. Instead it is probably some software that
you load on Windows startup that monitors the CPU and case temperatures
and will up the fan speed to keep temperatures from reaching critical
and destructive levels.

If the "noise" increases with fan speed increases then that noise is
normal. However, a fan with worn bearings, out-of balance blades, or
smacking a wire with the blades will also make more noise as fan speed
increases but there is additional noise beyond just the air turbulence.
Hard to say what noise you are hearing but a BIOS upgrade won't fix it,
anyway.
 
B

babel17

Phil said:
'babel17' wrote, in part:
| I ask, because following the setting "Advanced", subsection "Boot
| Configuration", option "System Fan Control" is the word: <ENABLE>.
| Does this mean that the system fan control is presently off and that IF
| I activate this option, the system fan control will THEN be ON? If so,
| this might be the problem IF Gateway is correct that this is a BIOS
| problem and not a hardware problem.
_____

Let me add this suggestion. Try changing the 'System Fan Control' in the
BIOS (changing this setting will not harm your system, just make sure that
if the fan, after the change is made, NEVER starts that you change the
setting back to its original state.) Then note any fan behavior change.
Also, you might note whether the fan making the noise to which you object is
actually the 'System Fan'. This would be a fan connected to the
motherboard, but NOT the fan on the CPU heatsink or chipset (the chipset is
usually two integrated circuits about 1 inch square that may or may not have
a heatsink and/or fan; the chipset contains most of the electronic circuits
that control drives and that knit the system together.

Phil Weldon

| babel17 wrote:
| > babel17 wrote:
| > I just reworded this correctly:
| >
| > I have been told by technical support that I need to upgrade the BIOS on
| > my Gateway FX530XM desktop to a newer version.
| >
| > I have been told this in response to a problem I described to them
| > involving one of the computer's fans intermittently making a lot of
noise.
| >
| > Before I install the update I know that I have to record all the present
| > BIOS settings. Therefore, I am in the process of writing down all of
| > the settings in the BIOS, and I have an important question about the
| > settings.
| >
| > I see some settings listed as either <ENABLE> or <DISABLE>.
| >
| > Does <ENABLE> mean that the item referred to is already enablED or that
| > if I use the BIOS Setup to change the setting, then it will be enablED?
| >
| > In other words, when it says <ENABLE> is it "ON" or is it "OFF"?
| >
| > Thank you.
| >
| Thank you everyone for your replies.
|
| To clarify:
|
| (1) Gateway insists it is a BIOS problem, not a hardware (fan) problem.
| I originally thought it was a hardware problem because it occurred two
| weeks after they replaced a defective DVD drive that is adjacent to the
fan.
|
| (2) I cannot easily get to the fan as it appears pretty enclosed by a
| case, although I could try again.
|
| (3) The fan noise is very variable.
|
| (4) Maybe I seem a bit slow in this but let me rephrase the original
| question:
|
| If an option in the BIOS is followed by: <ENABLE>, does this mean that
| the option is ALREADY enabled [ON], or does it mean that IF I activate
| this option, the function will THEN be enabled, or on, after the boot.
|
| I ask, because following the setting "Advanced", subsection "Boot
| Configuration", option "System Fan Control" is the word: <ENABLE>.
| Does this mean that the system fan control is presently off and that IF
| I activate this option, the system fan control will THEN be ON? If so,
| this might be the problem IF Gateway is correct that this is a BIOS
| problem and not a hardware problem.
|
| (5) No, I'm not particularly crazy about the idea of fiddling with the
| BIOS, but I could probably do this if I fully understand the
| instructions. This is what I am trying to do.
|
| Thank you.
|
| --
| Kindly remove "notme" to reply.
Phil:

You have given me much food for thought. It never occurred to me that
the "System Fan" referred to in the BIOS setup referred to the fan on
the motherboard and that fan only.

So I have just reopened the case and found the following:

(1) a fan in a large housing in the front of the computer (blades not
visible due to fan housing). This fan is connected to what I imagine is
what you just referred to as a "heat sink", a fairly large one. It's
noise is low pitch and appears to be the one that is becoming
intermittently loud. Localization of sounds is not an easy task for a
guy such as myself who is no longer a youngster, even if I weren't
crouched down on the floor trying to get to the level of the computer
case :)

(2) there is a tiny fan over a set of circuits which may be the
motherboard fan. It appears, again if I am localizing correctly, to be
giving off a higher pitch sound than the problem noise. But it is also
hard to differentiate this from item #4 which is right next to it.

(3) there is a tiny heat sink without a visible fan on another set of
circuits.

(4) the case fan - see above item #2.

So if the noise is from fan #1, then this is NOT the system fan and
would not be affected by a change in BIOS.

I am beginning to think my original idea was correct and this
intermittent fan noise comes from the large encased fan adjacent to the
DVD player that Gateway replaced when it broke. Convincing Gateway of
this however, is a different story. It appears that I will have to drop
the machine off at their dealer and be without it for a few days while
they localize the problem to their satisfaction and replace or reseat
the fan.

On the other matter, I have now decided, as you have, that while
<ENABLED> = "ON", <ENABLE> without the "D" means "I am off, would you
like to turn me on?". Very confusing. They should just say "ON" &
"OFF".

I will be away from the computer for a while & will read carefully any
replies tomorrow.

Thank you very much for your interest.

Babel.
 
B

babel17

Vanguard said:
in message news:[email protected]...

A tech support person told you to update the BIOS because of an
intermittently noisy fan? You need to call back and get a different
support rep as this one is obviously on drugs.

If the fan is bad (out of balance because of dust, worn bearings, blades
hitting something) then a BIOS change will do absolutely nothing to fix
the fan. However, we don't know what you mean by "intermittent noise".
Could be when the CPU gets hot the fan speed gets increased to keep the
CPU cool, and it is the increase fan speed that you claim is "noise".
Fans spinning faster always make more noise. Monitor your CPU
temperature to see if the "noise" appears when the CPU temperature
reaches some threshold.

Although possible, I haven't see a BIOS that has variable speeds for the
fans based on temperature. Instead it is probably some software that
you load on Windows startup that monitors the CPU and case temperatures
and will up the fan speed to keep temperatures from reaching critical
and destructive levels.

If the "noise" increases with fan speed increases then that noise is
normal. However, a fan with worn bearings, out-of balance blades, or
smacking a wire with the blades will also make more noise as fan speed
increases but there is additional noise beyond just the air turbulence.
Hard to say what noise you are hearing but a BIOS upgrade won't fix it,
anyway.
I think you are right, Vanguard. This cannot be a BIOS problem. By
"intermittent" I mean on for ten seconds, off for ten seconds, or one
for ten minutes, off for ten minutes. It is not simply when the machine
heats up. You're right. All these techs I have e-mailed or "e-chatted"
with seem to be mirroring each other. This is definitely a mechanical
problem. I will have to convince them to authorize a shop visit. Even
though I have paid for "on-site" service, they have informed me that
"on-site" applies only to replacement of parts they have diagnosed as
defective by phone or on-line. Apparently it does NOT apply to on-site
diagnosis. So I'll have to convince them the problem is mechanical.

Be back tomorrow.
 
P

Phil Weldon

'babel17' wrote:
| You have given me much food for thought. It never occurred to me that
| the "System Fan" referred to in the BIOS setup referred to the fan on
| the motherboard and that fan only.
|
| So I have just reopened the case and found the following:
|
| (1) a fan in a large housing in the front of the computer (blades not
| visible due to fan housing). This fan is connected to what I imagine is
| what you just referred to as a "heat sink", a fairly large one. It's
| noise is low pitch and appears to be the one that is becoming
| intermittently loud. Localization of sounds is not an easy task for a
| guy such as myself who is no longer a youngster, even if I weren't
| crouched down on the floor trying to get to the level of the computer
| case :)
|
| (2) there is a tiny fan over a set of circuits which may be the
| motherboard fan. It appears, again if I am localizing correctly, to be
| giving off a higher pitch sound than the problem noise. But it is also
| hard to differentiate this from item #4 which is right next to it.
|
| (3) there is a tiny heat sink without a visible fan on another set of
| circuits.
|
| (4) the case fan - see above item #2.
|
| So if the noise is from fan #1, then this is NOT the system fan and
| would not be affected by a change in BIOS.
|
| I am beginning to think my original idea was correct and this
| intermittent fan noise comes from the large encased fan adjacent to the
| DVD player that Gateway replaced when it broke. Convincing Gateway of
| this however, is a different story. It appears that I will have to drop
| the machine off at their dealer and be without it for a few days while
| they localize the problem to their satisfaction and replace or reseat
| the fan.
|
| On the other matter, I have now decided, as you have, that while
| <ENABLED> = "ON", <ENABLE> without the "D" means "I am off, would you
| like to turn me on?". Very confusing. They should just say "ON" &
| "OFF".
|
| I will be away from the computer for a while & will read carefully any
| replies tomorrow.
_____

I see what may perhaps be misconceptions.

Below are some clairfications that may not be necessary, but first, a
technical trick and life trick from long experience.

To locate a sound. Obtain a large screwdriver. Place the metal tip on the
frame of the fan. Place the handle against your ear. This will enable you
to localize noise. This trick works for detecting the source of almost any
sound.

If you are going to be going inside your computer, place it on TOP of your
work table or desk. No one is designed to work on electronic equipment
while prone. Even before entering my sixties I avoided that (not that the
prone position was a problem, it was all the getting up and down B^)

#1. Your description in #1 doesen't exactly give me a picture of exactly
what purpose the fan has. In the system you describe, any fan connected to
a heatink is the CPU fan, NOT the system fan. A system fan is one that is
NOT mounted on the mother board and that is NOT inside the power supply. A
system fan (in a loose sense) is one that circulates air through or within
the system case and that may or may not be connected to the motherboard and
that may or may not be controlled by the motherboard. A CPU heatsink is
likely (for recent computers) is likely at least 3 inches by 3 inches by 3
inches (including fan). A system fan (in the general meaning of the term)
will NOT be attached to a heatsink (Gateway may use the term differently. A
CPU heatsink may be attached to a plastic shroud that controls air flow. A
system fan may be attached to a plastic shroud that controls air flow.
Systems from a manufacturer like Gateway sometimes have pecular fan
arrangements designed with low cost in mind rather than performance. This
makes it somewhat difficult for someone like me to picture the actual
arrangement, even with your description.

#2. There really isn't a fan commonly called a 'motherboard fan'. What you
describe MAY be a fan attached to a small heatsink on part of the system
chipset (the two integrated circuits that control drives and knit the system
together). In that case, it MAY be the fan that Gateway MAY describe as the
system fan. I just don't know.

#3. The tiny heatsink without a fan is DEFINITELY on one half of the
chipset. At this point, I would need to know more about the Gateway FX530XM
computer - if it is very new and very good, it may be that the fan in #2 is
on one half of the chipset and the heatsink in #3 is on the other half of
the chipset.

#4. A broken fan does not make noise intermittently - it will make the same
noise nearly constantly (probably from imbalance.)

From the further description of the objectional noise I believe there is a
chance that either

A. the particular fan is defective
OR
B. the fan option setting in the BIOS should be changed, perhaps to
motherboard control - this should result in the fan running more slowly (and
more quietly) when the system is not in heavy use (and the Gateway
technician changed the setting when the DVD drive was replaced - for reasons
unkown.)

The upside of buying a turnkey system from a manufacturer like Gateway (or
Dell, or HP, or ...) is that it IS turnkey - you need know NOTHING about the
inside of your computer. But for this paridigm to work, you must hold
Gateway COMPLETELY responsible for the proper operation of your system. You
paid for this service up front, and you should demand proper operation.
Proper operation of the inside of your system is the responsibilty of the
manufacture, NOT the purchaser (other than providing a relatively dust free
environment and isolation from voltage surges and spikes.)

At this point I'd suggest you take the system in to Gateway and get a proper
explanation of the problem, and insist that it be fixed to your
satisfaction. Going back again and again until you are satisfied.

The proper time to begin to learn how your system operates is WHEN IT IS
OPERATION PROPERLY. Then you have a baseline for making diagnostics when
problems occur.

Phil Weldon



| Phil:
|
| You have given me much food for thought. It never occurred to me that
| the "System Fan" referred to in the BIOS setup referred to the fan on
| the motherboard and that fan only.
|
| So I have just reopened the case and found the following:
|
| (1) a fan in a large housing in the front of the computer (blades not
| visible due to fan housing). This fan is connected to what I imagine is
| what you just referred to as a "heat sink", a fairly large one. It's
| noise is low pitch and appears to be the one that is becoming
| intermittently loud. Localization of sounds is not an easy task for a
| guy such as myself who is no longer a youngster, even if I weren't
| crouched down on the floor trying to get to the level of the computer
| case :)
|
| (2) there is a tiny fan over a set of circuits which may be the
| motherboard fan. It appears, again if I am localizing correctly, to be
| giving off a higher pitch sound than the problem noise. But it is also
| hard to differentiate this from item #4 which is right next to it.
|
| (3) there is a tiny heat sink without a visible fan on another set of
| circuits.
|
| (4) the case fan - see above item #2.
|
| So if the noise is from fan #1, then this is NOT the system fan and
| would not be affected by a change in BIOS.
|
| I am beginning to think my original idea was correct and this
| intermittent fan noise comes from the large encased fan adjacent to the
| DVD player that Gateway replaced when it broke. Convincing Gateway of
| this however, is a different story. It appears that I will have to drop
| the machine off at their dealer and be without it for a few days while
| they localize the problem to their satisfaction and replace or reseat
| the fan.
|
| On the other matter, I have now decided, as you have, that while
| <ENABLED> = "ON", <ENABLE> without the "D" means "I am off, would you
| like to turn me on?". Very confusing. They should just say "ON" &
| "OFF".
|
| I will be away from the computer for a while & will read carefully any
| replies tomorrow.
|
| Thank you very much for your interest.
|
| Babel.
|
| --
| Kindly remove "notme" to reply.
 
K

Ken Blake, MVP

If you are going to be going inside your computer, place it on TOP of your
work table or desk. No one is designed to work on electronic equipment
while prone. Even before entering my sixties I avoided that (not that the
prone position was a problem, it was all the getting up and down B^)


Like you, I am well into my sixties (almost out of them, in fact). But
I find the getting down part easy; it's only the getting up again
that's hard. ;-)
 
P

Phil Weldon

'Ken Blake' wrote:
| Like you, I am well into my sixties (almost out of them, in fact). But
| I find the getting down part easy; it's only the getting up again
| that's hard. ;-)
_____

There is a good joke in there somewhere, but I will refrain B^)

Well, I just can't resist. If it's hard, what's the problem with getting
up?

Phil Weldon

| On Mon, 23 Jul 2007 05:20:39 GMT, "Phil Weldon"
|
| > If you are going to be going inside your computer, place it on TOP of
your
| > work table or desk. No one is designed to work on electronic equipment
| > while prone. Even before entering my sixties I avoided that (not that
the
| > prone position was a problem, it was all the getting up and down B^)
|
|
| Like you, I am well into my sixties (almost out of them, in fact). But
| I find the getting down part easy; it's only the getting up again
| that's hard. ;-)
|
| --
| Ken Blake, Microsoft MVP Windows - Shell/User
| Please Reply to the Newsgroup
 
K

Ken Blake, MVP

| On the other matter, I have now decided, as you have, that while
| <ENABLED> = "ON", <ENABLE> without the "D" means "I am off, would you
| like to turn me on?". Very confusing. They should just say "ON" &
| "OFF".

I agree that it's confusing, but I'm not absolutely sure what *your*
particular BIOS means by the terms.

But why does it matter? As I recall, you were writing down the BIOS
settings so you could restore them after a BIOS upgrade. Why can't you
put them back the way they were, even if you don't understand the
meaning of the setting?

By the way, I agree with others that a BIOS upgrade is highly unlikely
to have anything to do with a fan problem.
 
B

babel17

Phil said:
'babel17' wrote:
| You have given me much food for thought. It never occurred to me that
| the "System Fan" referred to in the BIOS setup referred to the fan on
| the motherboard and that fan only.
|
| So I have just reopened the case and found the following:
|
| (1) a fan in a large housing in the front of the computer (blades not
| visible due to fan housing). This fan is connected to what I imagine is
| what you just referred to as a "heat sink", a fairly large one. It's
| noise is low pitch and appears to be the one that is becoming
| intermittently loud. Localization of sounds is not an easy task for a
| guy such as myself who is no longer a youngster, even if I weren't
| crouched down on the floor trying to get to the level of the computer
| case :)
|
| (2) there is a tiny fan over a set of circuits which may be the
| motherboard fan. It appears, again if I am localizing correctly, to be
| giving off a higher pitch sound than the problem noise. But it is also
| hard to differentiate this from item #4 which is right next to it.
|
| (3) there is a tiny heat sink without a visible fan on another set of
| circuits.
|
| (4) the case fan - see above item #2.
|
| So if the noise is from fan #1, then this is NOT the system fan and
| would not be affected by a change in BIOS.
|
| I am beginning to think my original idea was correct and this
| intermittent fan noise comes from the large encased fan adjacent to the
| DVD player that Gateway replaced when it broke. Convincing Gateway of
| this however, is a different story. It appears that I will have to drop
| the machine off at their dealer and be without it for a few days while
| they localize the problem to their satisfaction and replace or reseat
| the fan.
|
| On the other matter, I have now decided, as you have, that while
| <ENABLED> = "ON", <ENABLE> without the "D" means "I am off, would you
| like to turn me on?". Very confusing. They should just say "ON" &
| "OFF".
|
| I will be away from the computer for a while & will read carefully any
| replies tomorrow.
_____

I see what may perhaps be misconceptions.

Below are some clairfications that may not be necessary, but first, a
technical trick and life trick from long experience.

To locate a sound. Obtain a large screwdriver. Place the metal tip on the
frame of the fan. Place the handle against your ear. This will enable you
to localize noise. This trick works for detecting the source of almost any
sound.

If you are going to be going inside your computer, place it on TOP of your
work table or desk. No one is designed to work on electronic equipment
while prone. Even before entering my sixties I avoided that (not that the
prone position was a problem, it was all the getting up and down B^)

#1. Your description in #1 doesen't exactly give me a picture of exactly
what purpose the fan has. In the system you describe, any fan connected to
a heatink is the CPU fan, NOT the system fan. A system fan is one that is
NOT mounted on the mother board and that is NOT inside the power supply. A
system fan (in a loose sense) is one that circulates air through or within
the system case and that may or may not be connected to the motherboard and
that may or may not be controlled by the motherboard. A CPU heatsink is
likely (for recent computers) is likely at least 3 inches by 3 inches by 3
inches (including fan). A system fan (in the general meaning of the term)
will NOT be attached to a heatsink (Gateway may use the term differently. A
CPU heatsink may be attached to a plastic shroud that controls air flow. A
system fan may be attached to a plastic shroud that controls air flow.
Systems from a manufacturer like Gateway sometimes have pecular fan
arrangements designed with low cost in mind rather than performance. This
makes it somewhat difficult for someone like me to picture the actual
arrangement, even with your description.

#2. There really isn't a fan commonly called a 'motherboard fan'. What you
describe MAY be a fan attached to a small heatsink on part of the system
chipset (the two integrated circuits that control drives and knit the system
together). In that case, it MAY be the fan that Gateway MAY describe as the
system fan. I just don't know.

#3. The tiny heatsink without a fan is DEFINITELY on one half of the
chipset. At this point, I would need to know more about the Gateway FX530XM
computer - if it is very new and very good, it may be that the fan in #2 is
on one half of the chipset and the heatsink in #3 is on the other half of
the chipset.

#4. A broken fan does not make noise intermittently - it will make the same
noise nearly constantly (probably from imbalance.)

From the further description of the objectional noise I believe there is a
chance that either

A. the particular fan is defective
OR
B. the fan option setting in the BIOS should be changed, perhaps to
motherboard control - this should result in the fan running more slowly (and
more quietly) when the system is not in heavy use (and the Gateway
technician changed the setting when the DVD drive was replaced - for reasons
unkown.)

The upside of buying a turnkey system from a manufacturer like Gateway (or
Dell, or HP, or ...) is that it IS turnkey - you need know NOTHING about the
inside of your computer. But for this paridigm to work, you must hold
Gateway COMPLETELY responsible for the proper operation of your system. You
paid for this service up front, and you should demand proper operation.
Proper operation of the inside of your system is the responsibilty of the
manufacture, NOT the purchaser (other than providing a relatively dust free
environment and isolation from voltage surges and spikes.)

At this point I'd suggest you take the system in to Gateway and get a proper
explanation of the problem, and insist that it be fixed to your
satisfaction. Going back again and again until you are satisfied.

The proper time to begin to learn how your system operates is WHEN IT IS
OPERATION PROPERLY. Then you have a baseline for making diagnostics when
problems occur.

Phil Weldon



| Phil:
|
| You have given me much food for thought. It never occurred to me that
| the "System Fan" referred to in the BIOS setup referred to the fan on
| the motherboard and that fan only.
|
| So I have just reopened the case and found the following:
|
| (1) a fan in a large housing in the front of the computer (blades not
| visible due to fan housing). This fan is connected to what I imagine is
| what you just referred to as a "heat sink", a fairly large one. It's
| noise is low pitch and appears to be the one that is becoming
| intermittently loud. Localization of sounds is not an easy task for a
| guy such as myself who is no longer a youngster, even if I weren't
| crouched down on the floor trying to get to the level of the computer
| case :)
|
| (2) there is a tiny fan over a set of circuits which may be the
| motherboard fan. It appears, again if I am localizing correctly, to be
| giving off a higher pitch sound than the problem noise. But it is also
| hard to differentiate this from item #4 which is right next to it.
|
| (3) there is a tiny heat sink without a visible fan on another set of
| circuits.
|
| (4) the case fan - see above item #2.
|
| So if the noise is from fan #1, then this is NOT the system fan and
| would not be affected by a change in BIOS.
|
| I am beginning to think my original idea was correct and this
| intermittent fan noise comes from the large encased fan adjacent to the
| DVD player that Gateway replaced when it broke. Convincing Gateway of
| this however, is a different story. It appears that I will have to drop
| the machine off at their dealer and be without it for a few days while
| they localize the problem to their satisfaction and replace or reseat
| the fan.
|
| On the other matter, I have now decided, as you have, that while
| <ENABLED> = "ON", <ENABLE> without the "D" means "I am off, would you
| like to turn me on?". Very confusing. They should just say "ON" &
| "OFF".
|
| I will be away from the computer for a while & will read carefully any
| replies tomorrow.
|
| Thank you very much for your interest.
|
| Babel.
|
| --
| Kindly remove "notme" to reply.
Phil:

Thank you, that screwdriver trick is a great one.
I guess that I was misnaming the fans.

Here is what I have:
(1) 3x3x2 inch fan enclosed in a case, connected to shroud which is
connected to large heatsink.

(2) tiny 3/8 inch x2 x2 fan on circuit board. I guess this is the
chipset fan.

(3) also, a case fan.

Which one does Gateway call the "system fan"? Who knows?

Here's what I will do:

I will go into the BIOS and change the setting to "Enable" System Fan
Control, whatever the system fan is.

If this doesn't stop the noise, I will have to insist that Gateway look
at the machine, as I just can't see how updating the BIOS will fix the
noise.
 
B

babel17

babel17 said:
I have been told by technical support that I need to upgrade the BIOS on
my Gateway FX530XM desktop to a newer version.

I have been told this in response to a problem I described to them
involving one of the computer's fans intermittently making a lot of noise.

Before I install the update I know that I have to record all the present
BIOS settings. Therefore, I am in the process of writing down all of
the settings in the BIOS, and I have an important question about the
settings.

I see some settings listed as either <ENABLE> or <DISABLE>.

Does <ENABLED> mean that the item referred to is already enablED or that
if I use the BIOS Setup to change the setting, then it will be enablED?

In other words, when it says <ENABLE> is it "ON" or is it "OFF"?

Thank you.
OK - I just entered BIOS setup and changed the setting Advanced > Boot
Configuration > System Fan Control from <ENABLE> to <DISABLE>.
Due to the odd semantics of the missing "D" I can't tell if I turned
system fan control on OR off, but I can tell you that I turned an
annoying sound into a load roar. I have just reversed what I did and I
am back to an annoying noise. The fan that got louder appears to be the
large one connected to the shroud which is connected to the large heat
sink, Even with the screwdriver trick I am not sure because the
screwdriver appears to change the pitch of the sound.

In any case I agree with all that I can't see a BIOS update (preceded by
a time-consuming recording of settings) as fixing this problem, a
problem which seemed to have followed a technicians replacing a drive
adjacent to a fan.

I think your advice is correct and I will have to bite the bullet and
bring the machine. First I must convince Gateway to take it.
 
B

babel17

babel17 said:
I have been told by technical support that I need to upgrade the BIOS on
my Gateway FX530XM desktop to a newer version.

I have been told this in response to a problem I described to them
involving one of the computer's fans intermittently making a lot of noise.

Before I install the update I know that I have to record all the present
BIOS settings. Therefore, I am in the process of writing down all of
the settings in the BIOS, and I have an important question about the
settings.

I see some settings listed as either <ENABLE> or <DISABLE>.

Does <ENABLED> mean that the item referred to is already enablED or that
if I use the BIOS Setup to change the setting, then it will be enablED?

In other words, when it says <ENABLE> is it "ON" or is it "OFF"?

Thank you.
OK - I just entered BIOS setup and changed the setting Advanced > Boot
Configuration > System Fan Control from <ENABLE> to <DISABLE>.
Due to the odd semantics of the missing "D" I can't tell if I turned
system fan control on OR off, but I can tell you that I turned an
annoying sound into a load roar. I have just reversed what I did and I
am back to an annoying noise. The fan that got louder appears to be the
large one connected to the shroud which is connected to the large heat
sink, Even with the screwdriver trick I am not sure because the
screwdriver appears to change the pitch of the sound.

In any case I agree with all that I can't see a BIOS update (preceded by
a time-consuming recording of settings) as fixing this problem, a
problem which seemed to have followed a technicians replacing a drive
adjacent to a fan.

I think your advice is correct and I will have to bite the bullet and
bring the machine. First I must convince Gateway to take it.
 
B

babel17

babel17 said:
I think you are right, Vanguard. This cannot be a BIOS problem. By
"intermittent" I mean on for ten seconds, off for ten seconds, or one
for ten minutes, off for ten minutes. It is not simply when the machine
heats up. You're right. All these techs I have e-mailed or "e-chatted"
with seem to be mirroring each other. This is definitely a mechanical
problem. I will have to convince them to authorize a shop visit. Even
though I have paid for "on-site" service, they have informed me that
"on-site" applies only to replacement of parts they have diagnosed as
defective by phone or on-line. Apparently it does NOT apply to on-site
diagnosis. So I'll have to convince them the problem is mechanical.

Be back tomorrow.
OK - I just entered BIOS setup and changed the setting Advanced > Boot
Configuration > System Fan Control from <ENABLE> to <DISABLE>.
Due to the odd semantics of the missing "D" I can't tell if I turned
system fan control on OR off, but I can tell you that I turned an
annoying sound into a load roar. I have just reversed what I did and I
am back to an annoying noise. The fan that got louder appears to be the
large one connected to the shroud which is connected to the large heat
sink, Even with the screwdriver trick I am not sure because the
screwdriver appears to change the pitch of the sound.

In any case I agree with all that I can't see a BIOS update (preceded by
a time-consuming recording of settings) as fixing this problem, a
problem which seemed to have followed a technicians replacing a drive
adjacent to a fan.

I think your advice is correct and I will have to bite the bullet and
bring the machine. First I must convince Gateway to take it.
 

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