not receiving mail

[Guest]

I am not able to receive my incoming mail. The error I get is:

Task 'AutoExcel Inc - Receiving' reported error (0x8004210E) : 'Your mailbox
is temporarily unavailable because another e-mail message is being delivered
to it or another mail application is accessing it. The server responded:
-ERR box locked'

My ISP is Comcast and they could not help me. The only way that I have been
able to receive mail is by disabling Norton's scanning incoming e-mails.

Any suggestions??

 

[Vince Averello [MVP-Outlook]]

I'd say leave Norton's scan turned off or see if they've got an update to
fix whatever their issue is

 

[Guest]

Yes, I have heard of this before. I haven't found any way to get around
disabling Norton but, this really doesn't hurt anything since you shouldn't
be opening emails that you don't know where they are coming from anyways!

 

[Guest]

Vince, help. For some reason, I cannot post a question. I'm following the
directions, but the subject box is never blank so I can post a question.
It's always filled with one of the already posted questions or replies.