"not enough server storage" sharing folders

M

Mike Fields

Just as a FYI to others out there, ran into an interesting "feature"
yesterday. XP Pro on all machines, trying to share a folder with
my virus definitions in it to another machine so it can get updates
without having to go to the internet (it is blocked). When
I would try to map or use UNC to access a shared folder (and
the permissions were correct), I would get this strange error
"Not enough server storage is available to process this command"

Turns out this was probably a Norton AV thing (but not sure),
however, what happens is the IRPStackSize is either missing
from the registry or set too small. The event logs will show
an event ID 2011 also. According to the information I found,
"Antivirus Software may cause event ID 2011" See the
Microsoft KB article at
http://support.microsoft.com/kb/177078 or the link at
http://winhlp.com/WxNotEnoughServerStorage.htm for
additional information. The MS link also references a
number of Symantec links (surprise !!) for more information.
My machine (the one sharing the folder) used to have Norton
on it, but it was removed (well, all the pieces I could find :) )

Hope this helps someone else when they run into this.
 
S

Shelly F

Just as a FYI to others out there, ran into an interesting "feature"
yesterday. XP Pro on all machines, trying to share a folder with
my virus definitions in it to another machine so it can get updates
without having to go to the internet (it is blocked). When
I would try to map or use UNC to access a shared folder (and
the permissions were correct), I would get this strange error
"Not enough server storage is available to process this command"

Turns out this was probably a Norton AV thing (but not sure),
however, what happens is the IRPStackSize is either missing
from the registry or set too small. The event logs will show
an event ID 2011 also. According to the information I found,
"Antivirus Software may cause event ID 2011" See the
Microsoft KB article at
http://support.microsoft.com/kb/177078 or the link at
http://winhlp.com/WxNotEnoughServerStorage.htm for
additional information. The MS link also references a
number of Symantec links (surprise !!) for more information.
My machine (the one sharing the folder) used to have Norton
on it, but it was removed (well, all the pieces I could find :) )

Hope this helps someone else when they run into this.
The fix for me was:
From daytripper in comp.os.ms-windows.networking.misc newsgroup:
http://support.microsoft.com/default.aspx?scid=kb;en-us;177078 which
recommended changing the
hkey_local_machine\system\currentcontrolset\services\lanmanserver\parameter
IRP stack size decimal (in my case from 11 to 17).
It worked at 14, I was informed that 17 should be the minimum, I
subsequently changed it to 20.
 
M

Mike Fields

Shelly F said:
The fix for me was:
From daytripper in comp.os.ms-windows.networking.misc newsgroup:
http://support.microsoft.com/default.aspx?scid=kb;en-us;177078 which
recommended changing the
hkey_local_machine\system\currentcontrolset\services\lanmanserver\parameter
IRP stack size decimal (in my case from 11 to 17).
It worked at 14, I was informed that 17 should be the minimum, I
subsequently changed it to 20.

Yep, that is the same KB article I referenced. I also ended up at 20
(15 still didn't work). Hopefully when someone else runs into this,
they will do a google search on that error message and find this.

mikey
 
S

Shelly F

Yep, that is the same KB article I referenced. I also ended up at 20
(15 still didn't work). Hopefully when someone else runs into this,
they will do a google search on that error message and find this.

mikey
I would like to add: I am using AVG, not Norton. It is basically a
Windows bug.......I personally think that they got the binary-decimal
values crossed!
 

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