Not all contacts showing up on Select Name dialog box

[Tommy]

I have Windows XP SP2 with Office 2003 SP2. when I compose email, click To,
the select name dialog box shows up, Contacts is my first choice for address,
but not all of my contacts showing up in this dialog box, about 70 out of 96
show up. when I view the Contacts folder, I have 96 items show up, which is
more than the Show Names dialog box. Any one can help please figure out how
to make the Select name dialog box show all 96 items instaed of 70? thanks
in advance.

 

[Russ Valentine [MVP-Outlook]]

For very obvious reasons, the Outlook Address Book would show only those
Contacts with valid electronic addresses.

 

[Brian Tillman]

I have Windows XP SP2 with Office 2003 SP2. when I compose email,
click To, the select name dialog box shows up, Contacts is my first
choice for address, but not all of my contacts showing up in this
dialog box, about 70 out of 96 show up. when I view the Contacts
folder, I have 96 items show up, which is more than the Show Names
dialog box. Any one can help please figure out how to make the
Select name dialog box show all 96 items instaed of 70? thanks in
advance.

In addition to what Russ said, if the 26 contacts that don't show up do have
email addresses defined, then I suspect they were imported and, hence, the
mail address is not properly resolved.

 

[Tommy]

thanks for that, I just checked, a few contacts have no email address at all
show up among the 70, and also, a few contacts have valid email address
didn't show up among the 26. that puzzled me. any idea please.

 

[Russ Valentine [MVP-Outlook]]

Already posted. Every Contact that has a valid, resolved email address will
appear in your address book view. If one does not, it does not have a valid,
resolved email address.

 

[Tommy]

I found the problem, the integration of InterAction causing the problem, I
will contact vendor. Thanks your comments.

Already posted. Every Contact that has a valid, resolved email address will
appear in your address book view. If one does not, it does not have a valid,
resolved email address.
--
Russ Valentine
[MVP-Outlook]

thanks for that, I just checked, a few contacts have no email address at
all
show up among the 70, and also, a few contacts have valid email address
didn't show up among the 26. that puzzled me. any idea please.