Not able to see website internally

S

Susan

I had just changed hosting companies over the weekend.
When i came in on monday morning, our website and email
were still coming from our old hosting company. But the
outside world is seeing the website with our new hosting
company, Verified by pinging etc. I went into DNS in the
active directories and discovered that the www host was
pointing to the old hosting company. When I update it with
the new ip address I get: You are not authorized to view
this page ........ HTTP Error 403 - Forbidden
Internet Explorer. But everyone outside of these 4 walls
can access it. Help!
Thanks, much appreciated
 
K

Kevin D. Goodknecht [MVP]

In
Susan said:
I had just changed hosting companies over the weekend.
When i came in on monday morning, our website and email
were still coming from our old hosting company. But the
outside world is seeing the website with our new hosting
company, Verified by pinging etc. I went into DNS in the
active directories and discovered that the www host was
pointing to the old hosting company. When I update it with
the new ip address I get: You are not authorized to view
this page ........ HTTP Error 403 - Forbidden
Internet Explorer. But everyone outside of these 4 walls
can access it. Help!
Thanks, much appreciated

Try ipconfig /flushdns

The exact error will give a clue, on the Adfvnced tab in Internet properties
de-select show friendly HTTP error messages to get the exact error.
 
G

Guest

I tried flushing. Should I put in the ip address for the
hosting company's primary dns, or the ip address for the
website?
 
K

Kevin D. Goodknecht [MVP]

In (e-mail address removed) <[email protected]>
posted a question
Then Kevin replied below:
I tried flushing. Should I put in the ip address for the
hosting company's primary dns, or the ip address for the
website?

To access the website you need the IP address of the website for a host
record.

If the name www is delegated to another DNS server you need the name and IP
addresses of the DNS servers hosting the public zone.
 
J

Jonathan de Boyne Pollard

S> When I update it with the new ip address I get:
S> You are not authorized to view this page ........
S> HTTP Error 403 - Forbidden
S> Internet Explorer.

This is not a DNS problem. This is a content HTTP service problem. You need
to talk to your new web hosting company about why its content HTTP server is
responding to you with that error.
 

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