Norton Protection; Access Denied

[JimmyJam]

After adding my computer to a new network, I get the following error:

Norton Protection "Attention: Access Denied, Drive C"

I have read

http://service1.symantec.com/support/nsw.nsf/docid/2001122707472207?OpenDoc
ument&ExpandSection=1&Src=sg#_Section1

and made sure that the Administrator and System have all rights to the
drive. I still get the error.

Help!

 

[Jerry]

Many in these newsgroups would say your first and only problem is having
Norton installed on your computer and they would recomend removing it.

 

[Ted Zieglar]

Symantec now has online chat, where you can correspond with a Symantec
technician. I suggest you take advantage of it. I've had good results with
it so far.

 

[matt_fleming]

Unfortunately I would have to agree. Norton is a biiggg problem maker.

-Matt

 

[PopS]

Huh!
Runs perfectly here. And on my sister's machine.
And on each of my 3 nephew's machines. And on my
brother's machine. And on two neighbor's machine. And
on several I've repaired, cleaned, or otherwise
doctored for viruses/trojans/malware etc.
Only times I've ever seen it not act well is on
botched and/or poorly maintained machines.

Huh!

 

[Malke]

Huh!
Runs perfectly here. And on my sister's machine.
And on each of my 3 nephew's machines. And on my
brother's machine. And on two neighbor's machine. And
on several I've repaired, cleaned, or otherwise
doctored for viruses/trojans/malware etc.
Only times I've ever seen it not act well is on
botched and/or poorly maintained machines.

That's nice. I'm glad the program works for you and your family. Other
people have different experiences with Norton products on perfectly
maintained machines. Do you have a solution to the OP's question?

Malke

 

[JimmyJam]

I have used norton for decades (? since DOS version 2) and sometimes it
saves me and sometimes it messes me up. In this case, it turns its own
auto protection off! Now, the question is, by getting itself out of the
way, is it really the error i thought it was? or is it really saving me!?

 

[PopS]

That's nice. I'm glad the program works for you and
your family. Other
people have different experiences with Norton
products on perfectly
maintained machines. Do you have a solution to the
OP's question?

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Unfortunately I do, as I feel sure you also do, but
he'd think I was confronting him and just start an
arguement. So I stuck to his negative comments. It
will work fine in proper circumstances and his
allegations are untrue.

Pop

 

[PopS]

No, I don't believe there are any instances where auto
protect should turn off on its own, and especially not
to save you from anything, not even yourself <g>.
I had that same problem a couple years ago I'd
guess it was now, and I recall it was a left-over of a
virus at that time; one that was caught but not
completely cleaned. At the same time I had an
inability to access McAffee or Symantec too but they
were all easily repaired.
Unfortunately I cannot recall exactly what it was
called. I'd suggest a good virus scan followed by
adware and malware scans, after updating them all
before scanning.
If your'e not aware of how to scan for malware etc.,
post back and I'm sure you'll get lots of advice. A
firewall is also advisable if you don't already run
one. XP has a firewall, but there are others available
that are more inclusive and useful, IMO, including a
Beat from MS.

HTH
Pop

 

[JimmyJam]

We're clean here. This is a new installation. I ran NAV on it and have
had a firewall on it (hardware and software). I can reproduce / provoke
it, but once i have it provoked, i havent figured out how to set the admin
permissions to get rid of it -- Norton's instructions dont fit the
situation, as I already have it set as they suggest.