No Task bar, no start button, no icons, nothing but wallpaper

[Joe]

When I boot the computer, it brings me to user profile page that displays
correctly. When I chose a profile loads and the screen is blank other than
the desktop wallpaper. No Task bar, start button, icons, nothing but
wallpaper. The only way to access the system is through control-alt-delete
and choose "new task". From new task I can access all programs, even can
choose desktop and it shows the desktop icons that you can open.

I tried reloading Win XP Home Edition but get a message that there isn't
enough disk space. I tried Disk Claen-up and Disk Defrag but it dosen't
solve the problem.

Any help will be appreciated.

 

[Bob I]

After the Windows Logo displays or after you log on to Windows, a
Windows XP-based computer may only display the wallpaper, a black
screen, or a blue screen
http://support.microsoft.com/kb/318027

 

[Paul]

After the Windows Logo, I get my selected wallpaper. I get no task bar, no
start button, no icons. The only way to access the system is through
control-alt-delete and choose "new task".

Is there any possibility, your computer thinks it is driving two monitors ?
Do you have a TV connected to a mini-DIN connector or the like ?

You could try moving the monitor cable to the other video card connector.

If this is a computer with integrated (motherboard) graphics chip, it
may be more difficult to figure out where the alternate graphics
outputs would go.

If you can navigate there, try the Display control panel (right-click
in the blank desktop), then check the graphics configuration to see
if there are two display screens shown. It could be, your monitor
is the right hand half of some kind of dual display setup.

http://www.bartneck.de/wp-content/uploads/2009/09/10-9-2009_13-58-20.png

Paul

 

[PaulM]

Give this script a try, FixShell. You can download it here:

http://www.paulsxp.com/forum/viewtopic.php?f=11&t=21

 

[Eric]

It seems to me your PC is infected with virus, you should be able to restore
data from your HDD, but you need to format and re-install all your
application.
It is my experience
Regards
Eric

 

[Michael]

When you open Task Manager is explorer.exe running?

 

[Doum]

=?Utf-8?B?Sm9l?= <[email protected]> écrivait

Have you visited the site that Bob I put a link in his answer?

You've just repeated your problem in your answer to him.

Again: http://support.microsoft.com/kb/318027

HTH

 

[Joe]

Thanks for the tip, I will try it.
--
Joe

Is there any possibility, your computer thinks it is driving two monitors ?
Do you have a TV connected to a mini-DIN connector or the like ?

You could try moving the monitor cable to the other video card connector.

If this is a computer with integrated (motherboard) graphics chip, it
may be more difficult to figure out where the alternate graphics
outputs would go.

If you can navigate there, try the Display control panel (right-click
in the blank desktop), then check the graphics configuration to see
if there are two display screens shown. It could be, your monitor
is the right hand half of some kind of dual display setup.

http://www.bartneck.de/wp-content/uploads/2009/09/10-9-2009_13-58-20.png

Paul


.

 

[Joe]

I will try this and see what happens.
--
Joe

It seems to me your PC is infected with virus, you should be able to restore
data from your HDD, but you need to format and re-install all your
application.
It is my experience
Regards
Eric

 

[Joe]

I will have to check.
--
Joe

When you open Task Manager is explorer.exe running?

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."



.

 

[Joe]

Not yet, I will gvie it a try later today.

 

[Joe]

I downloaded the FixShell but then iexplorer stopped working. It shows up
for just aa few seconds in the Task Maanger but then disappears.

 

[Elmo]

I downloaded the FixShell but then iexplore stopped working. It shows up
for just a few seconds in the Task Manager but then disappears.

Download this Avira Antivir Rescue System program which will burn a CD
image to a blank CD. It's updated a few times per day. Insert the CD
into the damaged machine and let it do a scan of your system. Before
starting the scan, select "Configuration" and set to repair or rename
the infected files. Sometimes your machine won't restart after such a
repair process, so you might want to save needed files to another system
before using this. If you can't, then you can move the hard drive to
another machine to copy needed files. You can do that before, or after
this scan.

http://www.free-av.com/en/tools/12/avira_antivir_rescue_system.html

Then run these:

Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

SuperAntispyware
http://www.superantispyware.com/superantispywarefreevspro.html

AVG now has a Rescue CD that's free. They also have a free USB download
that should work on newer systems that can boot from a USB device. Get
them here:

http://www.avg.com/us-en/avg-rescue-cd

You can try some of the CD's mentioned at the following site.
BitDefender was my favorite, but if the infected machine can't connect
to the internet to get updates, Avira comes with current virus
definitions. Also, some of these just won't run on some systems,
perhaps because there's no drivers available for some system devices,
motherboard, graphics card, etc. So try a few of these till you find
one that works:

Burn BitDefender, or another program listed at the link below, to a CD
(using a working machine) and test the infected machine with it.
BitDefender also has a Rootkit checker on the Linux Desktop; run it if
you think that's the problem:

http://www.techmixer.com/free-bootable-antivirus-rescue-cds-download-list/

Download the executable rather than the .iso image, if one is available,
(though no .exe is available for BitDefender).

After the scan is run, if you elect to quarantine files, they're
quarantined to RAM and lost after you reboot. You'll need to copy any
quarantined files to the hard drive, a thumb drive or elsewhere before
exiting.

 

[Joe]

I can't navigate to the Display control panel.

 

[Joe]

Yes, I followed the different options at
http://support.microsoft.com/kb/318027 but then my iexplorer stopped working.

 

[Paul]

I can't navigate to the Display control panel.

Can you launch the "desk.cpl" program ?

Paul

 

[Joe]

I'll try this tonight.
--
Joe

Download this Avira Antivir Rescue System program which will burn a CD
image to a blank CD. It's updated a few times per day. Insert the CD
into the damaged machine and let it do a scan of your system. Before
starting the scan, select "Configuration" and set to repair or rename
the infected files. Sometimes your machine won't restart after such a
repair process, so you might want to save needed files to another system
before using this. If you can't, then you can move the hard drive to
another machine to copy needed files. You can do that before, or after
this scan.

http://www.free-av.com/en/tools/12/avira_antivir_rescue_system.html

Then run these:

Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

SuperAntispyware
http://www.superantispyware.com/superantispywarefreevspro.html

AVG now has a Rescue CD that's free. They also have a free USB download
that should work on newer systems that can boot from a USB device. Get
them here:

http://www.avg.com/us-en/avg-rescue-cd

You can try some of the CD's mentioned at the following site.
BitDefender was my favorite, but if the infected machine can't connect
to the internet to get updates, Avira comes with current virus
definitions. Also, some of these just won't run on some systems,
perhaps because there's no drivers available for some system devices,
motherboard, graphics card, etc. So try a few of these till you find
one that works:

Burn BitDefender, or another program listed at the link below, to a CD
(using a working machine) and test the infected machine with it.
BitDefender also has a Rootkit checker on the Linux Desktop; run it if
you think that's the problem:

http://www.techmixer.com/free-bootable-antivirus-rescue-cds-download-list/

Download the executable rather than the .iso image, if one is available,
(though no .exe is available for BitDefender).

After the scan is run, if you elect to quarantine files, they're
quarantined to RAM and lost after you reboot. You'll need to copy any
quarantined files to the hard drive, a thumb drive or elsewhere before
exiting.

 

[Joe]

I tried running a virus scanner AVID from the boot drive and before starting
the scan, selected "Configuration" and set to repair or rename the infected
files.

After running the virus scanner, I rebooted but could not load explorer.exe
or iexplorer.exe.

I tried pasting printscreens of error messages but it doesn't seem to accept
the images in this Discussion Group format.

Joe
714-742-5042

 

[Michael]

You can't post binaries to a text only newsgroup.

....and I seriously hope that's not your real phone number!! Usenet is a
dangerous place to post personal information.

 

[Elmo]

I tried running a virus scanner AVID from the boot drive and before starting
the scan, selected "Configuration" and set to repair or rename the infected
files.

After running the virus scanner, I rebooted but could not load explorer.exe
or iexplorer.exe.

I tried pasting printscreens of error messages but it doesn't seem to accept
the images in this Discussion Group format.

Joe
714-742-5042

Look for a log of changes made by AVID and post them.

What happens when you start the computer? Is there a Desktop, with
icons? Is there a Taskbar?

Explorer.exe is the Desktop, among other things.

Iexplore.exe (8 characters, no "r" on the end).

What happens when you try to run them. Quote the error message.. we
don't need to see the actual image, just have it quoted, verbatim.