No reboot after SP2 download

[Jerome]

After downloading sp2 from microsoft laptop will not
reboot. Have a Toshiba Satelite 1415-S173, using windows
xp 2000. Does someone have a fix for this? Tried all the
regular stuff. Safe mode, Last good configuration, ect...
Help!!!!

 

[Frank Jelenko]

After downloading sp2 from microsoft laptop will not
reboot. Have a Toshiba Satelite 1415-S173, using windows
xp 2000. Does someone have a fix for this? Tried all the
regular stuff. Safe mode, Last good configuration, ect...
Help!!!!

How are you trying to reboot? I.e., do you go to the Start menu first or
use cntl-alt-del from the keyboard?

 

[Guest]

-----Original Message-----


How are you trying to reboot? I.e., do you go to the Start menu first or
use cntl-alt-del from the keyboard?

After getting download and installing it prompted me to

reboot. So I did and it never rebooted since. Keeps
cycling to start up screen.

 

[Jerome]

-----Original Message-----

reboot. So I did and it never rebooted since. Keeps
cycling to start up screen. Got error screen c0000135 unable to winsrv.
.

 

[Titans Fan]

This is not a totally uncommon problem. Unfortunately,
the only solution I have found that works is to set your
computer to boot from the CD-ROM drive, put in your
Windows XP or XP SP1 CD, and do a reinstall of the
operating system. Doing a repair doesn't work. Just
remember NOT to install the operating system in a new
folder or you'll have to reinstall all of your application
software, too.

 

[Nate]

-----Original Message-----
After downloading sp2 from microsoft laptop will not
reboot. Have a Toshiba Satelite 1415-S173, using windows
xp 2000. Does someone have a fix for this? Tried all the
regular stuff. Safe mode, Last good configuration, ect...
Help!!!!
.

Same prob here, you're not alone. I e-mailed Microsoft
support. Let's hope they can help us.

 

[Nehmo Sergheyev]

"Titans Fan"

This is not a totally uncommon problem. Unfortunately,
the only solution I have found that works is to set your
computer to boot from the CD-ROM drive, put in your
Windows XP or XP SP1 CD, and do a reinstall of the
operating system. Doing a repair doesn't work. Just
remember NOT to install the operating system in a new
folder or you'll have to reinstall all of your application
software, too.

- Nehmo -
My problem may be the same. I downloaded SP2 > The first boot up
_appeared_ to go okay, ZA started, AVG started too, but IE wouldn't
start nor would anything else I tired. I could ping yahoo.com form the
cmd prompt, though. I couldn't start msconfig at first, but then after
restarting, I could. System restore didn't start at first, but later it
did. I tried the restore point before SP2 > blue screen almost as
described above > repair install from CD> still doesn't work. I'm
running off an old HD now.

So you say I have to reinstall Win XP? Won't that eliminate SP2 (and SP1
as well)? Will all the non-system files still be there?

 

[NobodyMan]

After downloading sp2 from microsoft laptop will not
reboot. Have a Toshiba Satelite 1415-S173, using windows
xp 2000. Does someone have a fix for this? Tried all the
regular stuff. Safe mode, Last good configuration, ect...
Help!!!!

If all you have done is "downloaded" sp2, then the service pack is not
the problem. Downloading a file does nothing to your system except
placing it in the folder of your choice for a later action.

Now, if you INSTALLED SP2 after downloading it, well that's another
ball of wax.

Yes, the terminology is important. It's not nitpicking. I deal with
people every day who screw up their terminology, often times resulting
in a trip to the actual computer when, if the person had used correct
terminology, the problem could have easily been fixed over the phone.

 

[Maurice N ~ MVP]

"Titans Fan"

- Nehmo -
My problem may be the same. I downloaded SP2 > The first boot up
_appeared_ to go okay, ZA started, AVG started too, but IE wouldn't
start nor would anything else I tired. I could ping yahoo.com form the
cmd prompt, though. I couldn't start msconfig at first, but then after
restarting, I could. System restore didn't start at first, but later
it did. I tried the restore point before SP2 > blue screen almost as
described above > repair install from CD> still doesn't work. I'm
running off an old HD now.

So you say I have to reinstall Win XP? Won't that eliminate SP2 (and
SP1 as well)? Will all the non-system files still be there?

Hope you did a backup before applying SP2, and save it somewhere on removable media.

Did you disable AVG & any other startup apps before applying SP2?

You can remove SP2 by going to Control Panel Add/Remove Programs & select "Windows XP Service Pack 2" & Remove.
Here again, close & disable AV & user startups.

Windows XP SP2 - FAQ & Best Practices" at Aumha.org
http://forum.aumha.org/index.php?c=16

 

[Nehmo Sergheyev]

- Nehmo -

My problem may be the same. I downloaded SP2 > The first boot up
_appeared_ to go okay, ZA started, AVG started too, but IE wouldn't
start nor would anything else I tired. I could ping yahoo.com form the
cmd prompt, though. I couldn't start msconfig at first, but then after
restarting, I could. System restore didn't start at first, but later
it did. I tried the restore point before SP2 > blue screen almost as
described above > repair install from CD> still doesn't work. I'm
running off an old HD now.

So you say I have to reinstall Win XP? Won't that eliminate SP2 (and
SP1 as well)? Will all the non-system files still be there?

- Maurice N ~ MVP -
Hope you did a backup before applying SP2, and save it somewhere on
removable media.

- Nehmo -
No I didn't do a backup, but I didn't lose any data either. I have a
working pre-SP2 15 GB HD that I'm running off now. I have the failed 120
GB HD (the one I tired to install SP2 on) hooked up as a slave, and I
can see everything.

- Maurice N ~ MVP -
Did you disable AVG & any other startup apps before applying SP2?

- Nehmo -
No. I had that and ZoneAlarm running.

- Maurice N ~ MVP -
You can remove SP2 by going to Control Panel Add/Remove Programs &
select "Windows XP Service Pack 2" & Remove.

- Nehmo -
That's if you can boot up and get to the Control Panel . On the first
boot up, I couldn't get Task Manager, or anything else to run (described
above).

On the third bood, I got TM to run; I then did a system restore...and so
on. I'm tired of telling it. All that past stuff doesn't really matter.
I'm trying to get things going _now_.

As I said, I can now see everything on the problem drive. I'm suspicious
of the boot.ini .

In the working drive, This is it:
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home
Edition" /fastdetect

In the problem drive, This is it:
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home
Edition" /fastdetect /noexecute=optin

Notice the last line. What's going on?

 

[Maurice N ~ MVP]

- Nehmo -
No. I had that and ZoneAlarm running.

- Maurice N ~ MVP -
You can remove SP2 by going to Control Panel Add/Remove Programs &
select "Windows XP Service Pack 2" & Remove.

- Nehmo -
That's if you can boot up and get to the Control Panel . On the first
boot up, I couldn't get Task Manager, or anything else to run
(described above).

On the third bood, I got TM to run; I then did a system restore...and
so on. I'm tired of telling it. All that past stuff doesn't really
matter. I'm trying to get things going _now_.

As I said, I can now see everything on the problem drive. I'm
suspicious of the boot.ini .

In the working drive, This is it:
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home
Edition" /fastdetect

In the problem drive, This is it:
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home
Edition" /fastdetect /noexecute=optin

Notice the last line. What's going on?

It's in the past, agreed, and not trying to be preachy ---- disable Antivirus when applying any service pack.

To answer your last, that entry in boot.ini is normal and is the standard default . I have it on my system as well.
This is part of the security features in service pack 2.

More details in a MS article
Changes to Functionality in Microsoft Windows XP Service Pack 2 -- Part 3: Memory Protection Technologies http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/sp2mempr.mspx

 

[Guest]

Please scroll up and read the SP2 on Dell messages for the C0000135 stop
error fix.