no printer icons appear in the Printers and Faxes icon

[Guest]

On a Microsoft Windows XP-based computer I cannot print, and add printers
when I double-click on the Printers and Faxes icon in Control Panel.

When I try to use the Add Printer Wizard, I receive an error message that
resembles the following:

Operation cannot be completed.

To resolve the problem, I have followed these steps:

1. Click Start, click Run, type %windir%\system32, and then click OK.
2. Right-click the spoolsv file, and then click Rename.
3. Type oldspool, and then press ENTER.
4. Insert the Windows XP disk in the computer's CD or DVD drive.
5. Click Start, click Run, type expand CD drive:\i386\spoolsv.ex_
%windir%\system32\spoolsv.exe, and then click OK.
6. Restart the computer

Unfortunately I could not solve the problem.

Could you help me out please?

Thanks

 

[Cari \(MS-MVP\)]

What happens when you try to start the Spooler?

http://www.coribright.com/windows/Article_Nine.htm

 

[Guest]

What do you mean? Could you be more specific?

Thanks.

 

[Guest]

Using this command:

Start/Run

net start spooler

Response:

The Print spooler service is staring.