No date received on e-mail's

M

MikeH

Outlook 2000 does not show date received in column anymore. Al it says is
NONE on any newly received e-mails. This started about 6 months ago. Any
suggestions how to get this back to working correctly??
 
V

VanguardLH

MikeH said:
Outlook 2000 does not show date received in column anymore. Al it says is
NONE on any newly received e-mails. This started about 6 months ago. Any
suggestions how to get this back to working correctly??

- Go to http://support.microsoft.com/.
- Click "Advanced Search" link.
- Enter "date none" for search criteria.
- Select "Outlook 2000" for the product.
- Click "Search" button.

Example search result:

http://support.microsoft.com/kb/276607

So, 6 months ago, did you use Outlook's import to get your e-mails into
it, like from Outlook Express?
 
V

VanguardLH

MikeH said:
No it just started happening on 2 different computers on our network.

Using an e-mail other than Outlook (which slices up an e-mail to store
in its database so you never actually get to see the true raw source of
the e-mail as it was delivered), like Outlook Express, have you looked
at the raw source of the problematic e-mails to check if their
datestamp is in a valid format?

You mentioned "network" but never mention what mail server you use.
POP, IMAP, HTTP, or Exchange? If Exchange then you need to speak with
an Exchange admin regarding the date format in the e-mails per the
mentioned KB article 276607. Do the 2 accounts that don't work go
through a connector to Exchange, like for SMTP?

Does the date work in your instance of OL2000? If so, what happens when
you look at the problematic accounts using your OL2000?

What view did the user select on the Inbox folder?
 

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