No Audio with Messenger.

[Chris S]

Hi,

I have Win XP SP1 and MSN 6.2
The problem is that I can get video connection with a person but no audio.
I can't hear them and they can't hear me.
They use Win 98 MSN 6.2

Any ideas how to fix?

Thanks

 

[Jonathan Kay [MVP]]

Greetings Chris,

You might try turning off the QoS Packet Scheduler. To do so, click Start, then All
Programs, then Accessories, then Communications, and then Network Connections. Right click
your network/internet connection, then click Properties. Uncheck the QoS Packet Scheduler,
and try again. If the QoS option is grayed out, simply click on it and choose the Uninstall
button instead.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[Chris S]

Followed the advice below.
There is nothing named QoS

 

[Michael Abboud]

I have been suffering with the same problem now for at
least 2 weeks. You need to click on your LAN connection
and enter the properties section. Once in there go to
Authentication and uncheck the 'Enable the IEEE 802.1x
authentication' and it should work after that.


Michael Abboud