no attachments in Vista Ultimate Mail in messages from MS Outlook

[Piotr Wozniacki]

I am unable to receive attachments from people sending them with e-mails,
created using MS Outlook - even though they are NOT using RTF.

What's worse, the "windowsmail.dat" file is buried inside the message I
receive (Vista Ultimate, Windows Mail), rather than be defined as attachment
which I could decode using one of those free utilities...

Any help welcome

 

[PA Bear [MS MVP]]

Does the problem persist if the message is sent in Plain Text format?

 

[Piotr Wozniacki]

I just said - no RTF.

Does the problem persist if the message is sent in Plain Text format?

 

[Piotr Wozniacki]

I mean - yes, the sender says he's using Plain Text, yet the problem
persists.

Any ideas?

 

[Gary VanderMolen]

Are your Outlook senders sending through a corporate Exchange server?
Depending on how that server is set up, it may convert all attachments
to winmail.dat, which can't be decoded by most other email clients.
For more on this, see
http://support.microsoft.com/kb/138053
http://support.microsoft.com/kb/278061
http://email.about.com/od/outlooktips/qt/et121705.htm

 

[PA Bear [MS MVP]]

As I believe you've realized, OL's RTF and HTML are not the same thing.

A good test would be for the OL user to make certain a new message is being
composed in Plain Text before attaching anything and sending it to the
WinMail user.

Also make certain that (1) the OL user's anti-virus application is not
scanning outgoing mail and (2) the WinMail user's anti-virus application is
not scanning incoming mail.

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

 

[Steve Cochran]

See Gary's response. If you have a winmail.dat then they are using RTF even
if they don't know it.

steve