[newbie] Problem with the DNS and my domains!

P

Peter X

Hi everyone,

First up, appologies for this not being directly Windows DNS related,
but I can't find a more appropriate group to ask!!

The short-ish story: My domain name "clickindustrial.com" was with
ActiveISP as was/is my web hosting & email. According to WHOIS at the
time, the name servers were:
DNS10.ACTIVEISP.COM
DNS11.ACTIVEISP.COM
DNS12.ACTIVEISP.COM

So next, I transfered to domain to Just-The-Name.co.uk (JTN). Soon after
the transfer, because the name servers were changed to:
DNS0.GETSURFED.COM
DNS1.GETSURFED.COM

I get JTN's standard web holding page, and email forwarded via JTN. All
to be expected. Now, I had been planning to simply point it back at the
original name servers (once I'd found out how --
http://tinyurl.com/37bex), but was advised by ActiveISP that I need to
use these name servers:
DNS20.ACTIVEISP.COM 213.188.128.38
DNS21.ACTIVEISP.COM 213.180.68.231

So thats what I did. But now, if I try to access my web page, I get
nothing. If I try to send myself test email, it seems to just disappear
(although its only been approx. 24hrs, so I might yet get a failed
response).

I _believe_ the problem is that DNS20/21.ACTIVEISP.COM name servers *do
not* have any records for the domain clickindustrial.com as I've tried
querying them using dig.

So am I correct in thinking I should change the name servers back to
DNS10/11.ACTIVEISP.COM ?

Also, can anyone explain why when I look at whois info for
clickindustrial.com it still shows the JTN name servers
DNS0/1.GETSURFED.COM, but when I try to access them via HTTP for
example, they can't be found? I would've expected it still to hit the
JTN holding page until such time as the new DNS10/11.ACTIVEISP.COM
domain servers were updated!

Any help greatly appreciated especially on *how* to diagnose the situation!!

TIA!
 
P

Peter X

...and I should've asked, can anyone recommend a book for someone wanting
understand DNS a bit better. I don't actually need to run a DNS server,
so O'Reillys "DNS and BIND" seems like it might be overkill.

On the otherhand O'Reillys "DNS and BIND Cookbook" does seem like it
_might_ be useful, going on the Amazon write up.

I'm not adverse to understanding how to set up a DNS server though --
its just that right at the minute, my problem is that I can't quite get
a handle on _what_ is wrong with my setup and so I'd like a book that
would help me with this knowledge gap!!

Thanks!
 
K

Kevin D. Goodknecht [MVP]

In
Peter X said:
Any help greatly appreciated especially on *how* to diagnose the
situation!!

If you have changed the DNS servers with the registrar it hasn't propagated
yet Internic still have these as your DNS on the public record. Once the
public record has propagated it should work.
dns0.getsurfed.com. [213.162.97.177] [TTL=172800] [UK]
dns1.getsurfed.com. [213.162.97.178] [TTL=172800] [UK]

To diagnose this there are a couple of sites I use, firstly
www.dnsreport.com will check the DNS listed on the Public record, If you
want to test a domain on a particular DNS server tryout this: msv.dk --
Query an DNS SERVER: http://msv.dk/ms174.asp
 
K

Kevin D. Goodknecht [MVP]

In Peter X <[email protected]> posted a question
Then Kevin replied below:
In addition, I just did some checking these three DNS servers are the only
ones you mentioned, that have a zone for your domain.
These are the ones you need to have on your Public record, all others you
listed are lame.
 
P

Peter X

Kevin said:
In Peter X <[email protected]> posted a question
Then Kevin replied below:
In addition, I just did some checking these three DNS servers are the only
ones you mentioned, that have a zone for your domain.
These are the ones you need to have on your Public record, all others you
listed are lame.

Thanks loads for the replies -- its a great help!!

Best regards,

Peter.
 

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