New mail

G

Guest

When a new email comes in it shows it has already been opened. It doesn't
show the envelope as unopened and yellow, it shows it open.
 
G

Guest

Are you using the Reading Pane? If so, you may have it set to mark as read
when using the reading pane.
 
G

Guest

Yes, but for example if I am away from my desk and 5 new emails come in they
should all look like they are un-read but when I come back they are all
opened.
 
V

Vanguard

in message
Yes, but for example if I am away from my desk and 5 new emails come
in they
should all look like they are un-read but when I come back they are
all
opened.
Click to expand...

Only the currently selected item would get marked as read. For the
others to get marked as read means that you probably have a rule defined
that marks them as read. Check your rules.
 

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