Problem Solution
Media errors occur
If you are installing from a CD-ROM, use a different CD-ROM. To request
a replacement CD-ROM, contact Microsoft or your vendor. Try using a
different computer and CD-ROM drive. If you can read the CD-ROM on a
different computer, you can perform an over-the-network installation. If one
of your Setup disks is not working, try using a different set of Setup
disks.
CD-ROM drive is not supported
Replace the CD-ROM drive with a supported drive. If replacement is
impossible, try another installation method such as installing over the
network. After you complete the installation, add the adapter card driver
for the CD-ROM drive if it is available.
Computer is unable to copy files from the CD-ROM
Test the CD-ROM on another computer. If you can copy the files using a
different CD-ROM drive on a different computer, use the CD-ROM to copy the
files to a network share or to the hard drive of the computer on which you
want to install Windows XP Professional.
Insufficient disk space
Do one of the following: ª Use the Setup program to create a partition
by using existing free space on the hard disk. ª Delete and create
partitions as needed to create a partition that is large enough for
installation. ª Reformat an existing partition to create more space.
Dependency service fails
In the Windows XP Professional Setup Wizard, return to the to start
Network Settings dialog box and verify that you installed the correct
protocol and network adapter. Verify that the network adapter has the proper
configuration settings, such as transceiver type, and that the local
computer name is unique on the network.
Setup cannot connect to the domain controller
Verify the following:
a.. The domain name is correct.
b.. The server running the DNS service and the domain controller are
both running and online. If you cannot locate a domain controller, install
Windows XP Professional into a workgroup and then join the domain after
installation.
c.. The network adapter card and protocol settings are set
correctly.
If you are reinstalling Windows XP Professional and are using the same
computer name, delete the computer account and recreate it.
Windows XP Professional fails to install or start
Verify the following:
a.. Windows XP Professional is detecting all of the hardware.
b.. All of the hardware is on the HCL.
Try running Winnt32 /checkupgradeonly to verify that the hardware is
compatible with Windows XP Professional.
Setup Logs
During Setup, Windows XP Professional generates a number of log files
containing installation information that can help you resolve any problems
that occur after setup is completed. The action log and the error log are
especially useful for troubleshooting.
Action Log
The action log records in chronological order the actions that the Setup
program performs. It includes actions such as copying files and creating
Registry entries. It also contains entries that are written to the Setup
error log. The action log is stored in SETUPACT.LOG.
Error Log
The error log describes errors that occur during setup and their severity.
If errors occur, the log viewer displays the error log at the end of setup.
The error log is stored in SETUPERR.LOG.
Additional Logs
Setup creates a number of additional logs, including the following:
a.. % windir%\comsetup.log Outlines installation for Optional Component
Manager and COM+ components.
b.. % windir%\setupapi.log Receives an entry each time a line from an .inf
file is implemented. If an error occurs, this log describes the failure.
c.. % windir%\debug\NetSetup.log Logs activity when computers join domains
or workgroups.
d.. % windir%\repair\setup.log Provides information that is used by the
Recovery Console. (In Windows NT 4, this was used by the Emergency Repair
Process.) For more information about the Recovery Console, see Chapter 18,
"Modifying and Troubleshooting the Boot Process."
try this steps - may be it helps
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