New Hardware Found... NOT

[Robert Nogueira]

I installed a printer ( Compaq A1500) to my computer. Installed per Compaqs
instructions using the Disc rather than the Windows New Hardware Wizard. All
went well and is working well except everytime I boot up now I get the
message that Windows has found new hardware Do I want to install it? ( It
is already installed and working).
I've tried a formal introduction (" Windows meet Compaq printer, Printer
let me introduce Windows")
I've invited both to tea; all to no avail. How can I get the computer to
acknowledge that the printer is now part of the family and quit asking me if
I want to set it up ?

Bob Nogueira
PS I think I read here an answer to the same question but can't find it, but
I do know I have the 32 bit version of XP

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Usually the fix is to just let the new hardware wizard run. Have you tried
that yet?

 

[Robert Nogueira]

Yes Michael but The Wizard can't find the drivers on the Compaq installation
disc so it never finishes and I continue to get the message. I'd have no
problem just turning off the New Hardware detection program ( I don't
install that much hardware) but don't know where to find it ( MS Config has
some that look like they might be the program but I don't want to mess with
MSCONFIG if I'm not sure of what I'm doing.
Bob Nogueira .

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Contact Compaq tech support. They should know how to deal with this.