New Computer - Error when setting up second user account .xps

[Greywolf]

Due to computer problems we recently had to get a new computer and it has
been running brilliantly on the Main User Account but today when setting up a
new User Account (administrator too) and trying to print a document we are
getting an error on the new user account.

We have XP with Microsoft Works Task Launcher and when typing a rich text
document and saving it when we try to print it .. it wants to save as a .xps
file and won't print.

We resaved the document as a .xps file to see what happens it saves as .xps
but when we went to print all that happens is that it brings up IE so that
you can view it but you can't print it.

Also tried to print the rich text document by right clicking and print and
the only option again was to save as an .xps document.

The main user account is working correctly, prints correctly and touch wood
has been running correctly since getting it 2 weeks ago.

Any advice would be appreciated as with all our old computers this never
happened when opening a new user account, everything worked as it should do.

Many thanks

 

[Kelly]

Hi,

XPS is a viewer:

http://www.microsoft.com/whdc/xps/viewxps.mspx
http://www.ehow.com/how_4914100_install-microsoft-xps-printer-xp.html

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

 

[Shenan Stanley]

Due to computer problems we recently had to get a new computer and
it has been running brilliantly on the Main User Account but today
when setting up a new User Account (administrator too) and trying
to print a document we are getting an error on the new user account.

We have XP with Microsoft Works Task Launcher and when typing a
rich text document and saving it when we try to print it .. it
wants to save as a .xps file and won't print.

We resaved the document as a .xps file to see what happens it saves
as .xps but when we went to print all that happens is that it
brings up IE so that you can view it but you can't print it.

Also tried to print the rich text document by right clicking and
print and the only option again was to save as an .xps document.

The main user account is working correctly, prints correctly and
touch wood has been running correctly since getting it 2 weeks ago.

Any advice would be appreciated as with all our old computers this
never happened when opening a new user account, everything worked
as it should do.

Change the default printer or the printer you are choosing to print to when
you print each time for the new user. If the printer you are trying to
print to is not shown, re-install your printer while logged in with the
other account.

 

[Greywolf]

Thank you Kelly and Shenan very much.

I followed your instructions and made the printer default and everything on
the second user account is working perfectly.

Regards