New App.

[Bob]

I recently downloaded this application while at work, and
behind a MS ISA server. The application istalled and
started just fine. I was leaving for the day, so I shut
down and went home. At home this is what happened:

1. Booted up (to a wireless network) and the application
started fine. I try to get on the internet, and nothing
would come up.
2. I test my wife's computer, adn her settings, and get
on the interenet just fine.
3. I look deeper at my latop settings/proxy settings/DNS
and all looks good. I was even connected and able to
ping my home ISP's DNS servers just fine. Still no
internet.
4. I figure since it shows im connected, why not try a
VPN into work. VIOLA!!! connection goes through, and I
get on the internet.

If anyone could figure this one out for my sanity, PLEASE
do tell. And yes I did flush the DNS (and uninstalled
the application until further testing). Still can't get
the internet from home unless I am VPN'ed into work.
STUMPED......

 

[Matt]

-----Original Message-----
I recently downloaded this application while at work, and
behind a MS ISA server. The application istalled and
started just fine. I was leaving for the day, so I shut
down and went home. At home this is what happened:

1. Booted up (to a wireless network) and the application
started fine. I try to get on the internet, and nothing
would come up.
2. I test my wife's computer, adn her settings, and get
on the interenet just fine.
3. I look deeper at my latop settings/proxy settings/DNS
and all looks good. I was even connected and able to
ping my home ISP's DNS servers just fine. Still no
internet.
4. I figure since it shows im connected, why not try a
VPN into work. VIOLA!!! connection goes through, and I
get on the internet.

If anyone could figure this one out for my sanity, PLEASE
do tell. And yes I did flush the DNS (and uninstalled
the application until further testing). Still can't get
the internet from home unless I am VPN'ed into work.
STUMPED......
.
Bob try two things and everyone know.

1) If you can ping your ISP it seems your really on the
internet king of. Try and go to a website and run netstat
and see if your getting out on port 80 if so then http is
working and your getting somewhat connected to a www.
2) In the new Beta go to Real Time Internet Agents in
Advanced and make sure you didn't turn on a feature that
may block your surfing. Especially the Internet Safe Sites.
3) Also do a tracert and see how far you get. Post those
results so we can look at them.

Let us know what you get from this.


TSD

 

[Bill Sanderson]

Did you do any cleaning?

I've seen reports of networking disruption which may be either 1) malware in
the LSP stack which isn't removed correctly, or 2) Good dll's in the LSP
stack which are removed and shouldn't have been!

I haven't seen any report except yours of network connectivity impacted
simply by installing the app. Do you know whether you have the Proxy Client
installed on your machine? I believe that's visible in Control Panel.