Network access error.

[M. Abdun]

Hello,

For the last few days I've been having some trouble in my
home network. I have two computers, one desktop and one
laptop. I was trying to setup home network through a
router. Both the computers are running XP. Computer A can
see B but B cannot access A. I get the following message:

"//(name)-desktop is not accessible. You might not have
permission to use this network resource. Contact the
administrator of this server to find out if you have
permissions.

Logon failure: user account restriction. Possible reasons
are blank passwords not allowed, logon hour restrictions,
or a policy restriction has been enforced."

As far as I know I setup everything okay. I would highly
appreciate your input. Thanks.

 

[Eric Cross [MVP]]

Greetings M. Abdun,

The users may not have permission on the other computer you are trying to
access due to a local security policy.

To resolve this problem, go to Administrative Tools and open the Local
Security Policy. Expand 'User Rights Assignment' in the left pane and Double
click on "Access this computer from the network." What users are allowed to
access the computer? Make sure the Users, Groups, Everyone, or any users you
want in list to have access.

Also, in the Local Security Policy scroll and find "Deny access to this
computer from the network." Double click or right click on it and choose
Properties. Make sure nobody in there is listed besides Support and Guests.

These tips should help get everything working.

1. Make sure the XP's firewall is disabled. It will block file and printer
sharing by default. If you installed a third party firewall such as
ZoneAlarm, Sygate or Norton Internet Security, make sure it is properly
configured for the network.

2. Ensure NetBIOS over TCP/IP is enabled. Details here.

Enable NetBIOS Over TCP/IP (NetBT)
http://www.practicallynetworked.com/sharing/troubleshoot/netbt.htm

3. Use TCP/IP as the only network protocol. Uninstall NetBEUI or IPX/SPX if
they are present. Make sure you are using the same network protocol on all
machines.

Try testing your network and see if you can access the other computer and
shares this way.

Click Start | Run, then type one of these commands in the box and click OK:

\\computer

\\computer\share

\\IP-address

\\IP-address\share

Let us know how it goes.

_________________
Eric Cross, MS-MVP (Windows Networking)

 

[M. Abdun]

Hello Erick,

Thanks for your reply. I did try as you said below. I
think I need to provide more info about my situation. My
desktop is running XP pro and laptop is running XP home.
It seems desktop can access laptop by not the other way
around. I connected hard wire connection to the router
from both the computers. Here are few of my observations;
in the desktop I see only one 'local area connections 6'
network connections. But in the laptop I see 'Local Area
Connection - Enabled, Bridged', '1394 Connection-
Enabled, Bridged', 'Network Bridge (Network
Bridge)', 'Wireless network connection- Disabled,
bridged'. In the task bar of the laptop there is a small
red X sign (meaning it's not working) on the network logo
(two computers together). From your instructions, I don't
know how to perform #3. I mean, how would I make sure
that NetBEUI or IPX/SPX is not present?

Thanks again for your reply and please let me know what
you think.

 

[Eric Cross [MVP]]

This webpage should explain what protocols are installed, M. Abdun.

Windows XP Network Protocols
http://www.practicallynetworked.com/sharing/xp/network_protocols.htm

I would try deleting the Network Bridge and see if that fixes the problem.
To do this, follow these steps.

1. Click Start, or Right-click My Network Places and choose Properties.

2. Right-click the Network Bridge and then click Disable.

3. Right-click the Network Bridge again, and then click Delete. Click "Yes"
to confirm.


__________________
Eric Cross, MS-MVP (Windows Networking)