need traceback from "has encountered an error and must close"

R

Robert Styma

Hello All,
I am new to these forums and reasonably new to Visual Basic.net.
I have been converting a couple of visual basic 6 programs to VB.NET.
The programs began failing under windows Vista, so I used the facilities
of Visual Studio 2005 to convert them to .NET and then cleaned up the
errors. The applications now use both Flexgrid and the printing compatablity
library.

The applications run great under Vista (where they were compiled) and XP.
Windows 2000 is somewhat more problematic. On some machines they
work and others they get the dreaded "has encountered and error and must
close message". The windows 2000 machines have both .net 1.1 and .net 2.0
loaded and all windows update maintenance applied. The error report shows
that an "invalid operation" occured and lists the modules loaded.

If I could get a resonable traceback, maybe I could see what is missing
on the troubled machines. Either that or change my code to avoid the
problem.

Is there a way to get more information out of the error report? A traceback
to
where it was in my program would be nice.

Thank you for any advice you can offer.
 
C

Cor Ligthert[MVP]

The least you can do is to set a Try catch block around the failing code
something as

\\\
Try
here is my failing code
Catch ex as exception
debug.writeLine ex.ToString
end try
///

The error will then be showed in your output window.

As a hint, try to get as soon to replace your msflexgrid by a datagridview,
as the msflexgrid is only giving trouble in Net. (It is not in the offical
VB namespace of Net but in the so called compatible namespace).

Cor
 
J

Jeffrey Tan[MSFT]

Hi Robert,

Can you show us the screenshot of this error message? If I remember
correctly, the FlexGrid is a VB6 COM control and is not a part of the .Net
Framework. So if the OS did not install and register the FlexGrid COM
control, the OS loader can not find the COM control. This will cause the OS
loader error dialog pop up for failure. Since the OS loader fails the
application, our code did not have the chance to execute yet. That's why
the error dialog is not very informative.

To troubleshoot loader problem, I would recommend Process Monitor from the
link below:
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

You may take care of the file system&registry activitiy records with "Not
Found" result. If you are not familiar with using Process Monitor for
troubleshooting, I highly recommend Mark Russinovich's online tech talk
below:
"Advanced Windows Troubleshooting with Sysinternals Process Monitor"
http://www.microsoft.com/emea/itsshowtime/sessionh.aspx?videoid=346

Anyway, this is just one possible cause. If it is a runtime code error
instead of the loader time problem, I have written a blog regarding how to
get a comprehensive stack trace in production server using Windbg and
Process Explorer:
"How to debug application crash/hang in production environment?"
http://blogs.msdn.com/msdnts/archive/2006/11/24/how-to-debug-application-cra
sh-hang-in-production-environment.aspx

Finally, I agree with Cor that you'd better move to the new .Net
DataGridView control. This control is in .Net Framework, so your
application can use it without any portability issue on all OS with .Net
Framework installed.

Hope it helps.

Best regards,
Jeffrey Tan
Microsoft Online Community Support

Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
(e-mail address removed).

==================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
ications.

Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
==================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
 
R

Robert Styma

Thank you for the pointers. I will pursue them.
I agree with both posters that getting away from vb6 compatibility
controls would be the way to go. My confusion in adopting this
approach is that the datagridview control seems obsessed with
attaching to an SQL statement. This application is not associated with
a database (sql or otherwise). I need to be able to put things in the
cells, control which cell is active for input, and get the data out of the
cells.
In the original VB6 application this was done with keypress and
keydown callback methods. Can you point me to a sample using
datagridview or some grid control that is not associated with a database.
This would be the best solution.

Thank you for the pointers.

Bob Styma
--
Robert Styma
Principal Engineer (DMTS)
Alcatel-Lucent


"Jeffrey Tan[MSFT]" said:
Hi Robert,

Can you show us the screenshot of this error message? If I remember
correctly, the FlexGrid is a VB6 COM control and is not a part of the .Net
Framework. So if the OS did not install and register the FlexGrid COM
control, the OS loader can not find the COM control. This will cause the OS
loader error dialog pop up for failure. Since the OS loader fails the
application, our code did not have the chance to execute yet. That's why
the error dialog is not very informative.

To troubleshoot loader problem, I would recommend Process Monitor from the
link below:
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

You may take care of the file system&registry activitiy records with "Not
Found" result. If you are not familiar with using Process Monitor for
troubleshooting, I highly recommend Mark Russinovich's online tech talk
below:
"Advanced Windows Troubleshooting with Sysinternals Process Monitor"
http://www.microsoft.com/emea/itsshowtime/sessionh.aspx?videoid=346

Anyway, this is just one possible cause. If it is a runtime code error
instead of the loader time problem, I have written a blog regarding how to
get a comprehensive stack trace in production server using Windbg and
Process Explorer:
"How to debug application crash/hang in production environment?"
http://blogs.msdn.com/msdnts/archive/2006/11/24/how-to-debug-application-cra
sh-hang-in-production-environment.aspx

Finally, I agree with Cor that you'd better move to the new .Net
DataGridView control. This control is in .Net Framework, so your
application can use it without any portability issue on all OS with .Net
Framework installed.

Hope it helps.

Best regards,
Jeffrey Tan
Microsoft Online Community Support

Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
(e-mail address removed).

==================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
ications.

Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
==================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
 
C

Cor Ligthert[MVP]

Robert,

If it is not database bounded then definitly the listview, that is the pane
you see in Windows Exlorer on the right side.

Cor

Robert Styma said:
Thank you for the pointers. I will pursue them.
I agree with both posters that getting away from vb6 compatibility
controls would be the way to go. My confusion in adopting this
approach is that the datagridview control seems obsessed with
attaching to an SQL statement. This application is not associated with
a database (sql or otherwise). I need to be able to put things in the
cells, control which cell is active for input, and get the data out of the
cells.
In the original VB6 application this was done with keypress and
keydown callback methods. Can you point me to a sample using
datagridview or some grid control that is not associated with a database.
This would be the best solution.

Thank you for the pointers.

Bob Styma
--
Robert Styma
Principal Engineer (DMTS)
Alcatel-Lucent


"Jeffrey Tan[MSFT]" said:
Hi Robert,

Can you show us the screenshot of this error message? If I remember
correctly, the FlexGrid is a VB6 COM control and is not a part of the
.Net
Framework. So if the OS did not install and register the FlexGrid COM
control, the OS loader can not find the COM control. This will cause the
OS
loader error dialog pop up for failure. Since the OS loader fails the
application, our code did not have the chance to execute yet. That's why
the error dialog is not very informative.

To troubleshoot loader problem, I would recommend Process Monitor from
the
link below:
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

You may take care of the file system&registry activitiy records with "Not
Found" result. If you are not familiar with using Process Monitor for
troubleshooting, I highly recommend Mark Russinovich's online tech talk
below:
"Advanced Windows Troubleshooting with Sysinternals Process Monitor"
http://www.microsoft.com/emea/itsshowtime/sessionh.aspx?videoid=346

Anyway, this is just one possible cause. If it is a runtime code error
instead of the loader time problem, I have written a blog regarding how
to
get a comprehensive stack trace in production server using Windbg and
Process Explorer:
"How to debug application crash/hang in production environment?"
http://blogs.msdn.com/msdnts/archive/2006/11/24/how-to-debug-application-cra
sh-hang-in-production-environment.aspx

Finally, I agree with Cor that you'd better move to the new .Net
DataGridView control. This control is in .Net Framework, so your
application can use it without any portability issue on all OS with .Net
Framework installed.

Hope it helps.

Best regards,
Jeffrey Tan
Microsoft Online Community Support

Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you.
Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
(e-mail address removed).

==================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
ications.

Note: The MSDN Managed Newsgroup support offering is for non-urgent
issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each
follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
==================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
 
J

Jeffrey Tan[MSFT]

Hi Robert,

Thanks for your feedback.

Actually, .Net DataGridView control can be used without database dependent.
We can use a .Net datasource objects such as DataTable, DataSet to contain
the data entered in the DataGridView GUI without putting the data in the
database.

It is easy to use databinding to manage the relation between DataGridView
and DataTable/DataSet. We even need no code to store the data entered in
the DataGridView cells into the DataTable/DataSet, this is automatically
managed by the databinding code of .Net.

You are optional to choose whether to use ADO.net to store the
DataTable/DataSet data into the DataBase. In your scenario, you can choose
to not use the ADO.net and get rid of the database dependent. You can even
use DataTable/DataSet.WriteXml() to store the data into the Xml file
instead of database. I would say dealing with data is pretty convenient in
..Net. :)

The two articles below contains sample projects, FAQ and document about
using DataBinding and DataGridView:
http://windowsclient.net/downloads/folders/applications/entry1302.aspx
http://windowsclient.net/downloads/folders/applications/entry1304.aspx

If you need further help or have anything unclear, please feel free to tell
me, thanks.

Best regards,
Jeffrey Tan
Microsoft Online Community Support
=========================================
Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
(e-mail address removed).

This posting is provided "AS IS" with no warranties, and confers no rights.
 
C

Cor Ligthert[MVP]

Jeffrey,

The Microsoft.VisualBasicCompatiblity.vb6 namespace is still suported and a
part of all current Net framework 2.0 and its full compatible versions
including 3.5. However I would nobody advice to use it. This the same as
with the Collection class in the Microsoft.VisualBasic namespace although
that is an official full part of the Net framework. (Some mix the Net
framework up with the System.Net namespace, where Net is in fact a part of
the System namespace (In other words, in the System namespace are parts not
in the Microsoft namespace of Net, the latter sentence written smilling)

(I have this not mailed personally to you to, to be shure that your message
will not give by you not intended wrong results)

http://msdn2.microsoft.com/en-us/library/microsoft.visualbasic.compatibility.vb6.aspx

Cor


"Jeffrey Tan[MSFT]" said:
Hi Robert,

Can you show us the screenshot of this error message? If I remember
correctly, the FlexGrid is a VB6 COM control and is not a part of the .Net
Framework. So if the OS did not install and register the FlexGrid COM
control, the OS loader can not find the COM control. This will cause the
OS
loader error dialog pop up for failure. Since the OS loader fails the
application, our code did not have the chance to execute yet. That's why
the error dialog is not very informative.

To troubleshoot loader problem, I would recommend Process Monitor from the
link below:
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

You may take care of the file system&registry activitiy records with "Not
Found" result. If you are not familiar with using Process Monitor for
troubleshooting, I highly recommend Mark Russinovich's online tech talk
below:
"Advanced Windows Troubleshooting with Sysinternals Process Monitor"
http://www.microsoft.com/emea/itsshowtime/sessionh.aspx?videoid=346

Anyway, this is just one possible cause. If it is a runtime code error
instead of the loader time problem, I have written a blog regarding how to
get a comprehensive stack trace in production server using Windbg and
Process Explorer:
"How to debug application crash/hang in production environment?"
http://blogs.msdn.com/msdnts/archive/2006/11/24/how-to-debug-application-cra
sh-hang-in-production-environment.aspx

Finally, I agree with Cor that you'd better move to the new .Net
DataGridView control. This control is in .Net Framework, so your
application can use it without any portability issue on all OS with .Net
Framework installed.

Hope it helps.

Best regards,
Jeffrey Tan
Microsoft Online Community Support

Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
(e-mail address removed).

==================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
ications.

Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
==================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
 
J

Jeffrey Tan[MSFT]

Hi Cor,

Thank you. However, it seems that I can not find the FlexGrid control in
Microsoft.VisualBasic.Compatibility.VB6 namespace:
http://msdn2.microsoft.com/en-us/library/microsoft.visualbasic.compatibility
.vb6.aspx

Best regards,
Jeffrey Tan
Microsoft Online Community Support
=========================================
Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
(e-mail address removed).

This posting is provided "AS IS" with no warranties, and confers no rights.
 
C

Cor Ligthert[MVP]

Jeffrey,

You are right -:) would it be that they are so ashamed about this that they
did not include it in the page.

AFAIK remember me it is(was) direct used by the converter as you converted
from VB6 to VB2002.

(After that one time I was not using it anymore, although it seems to be
much better in VB6 to VB2005).

:)

Cor

Cor Ligthert said:
Jeffrey,

The Microsoft.VisualBasicCompatiblity.vb6 namespace is still suported and
a part of all current Net framework 2.0 and its full compatible versions
including 3.5. However I would nobody advice to use it. This the same as
with the Collection class in the Microsoft.VisualBasic namespace although
that is an official full part of the Net framework. (Some mix the Net
framework up with the System.Net namespace, where Net is in fact a part of
the System namespace (In other words, in the System namespace are parts
not in the Microsoft namespace of Net, the latter sentence written
smilling)

(I have this not mailed personally to you to, to be shure that your
message will not give by you not intended wrong results)

http://msdn2.microsoft.com/en-us/library/microsoft.visualbasic.compatibility.vb6.aspx

Cor


"Jeffrey Tan[MSFT]" said:
Hi Robert,

Can you show us the screenshot of this error message? If I remember
correctly, the FlexGrid is a VB6 COM control and is not a part of the
.Net
Framework. So if the OS did not install and register the FlexGrid COM
control, the OS loader can not find the COM control. This will cause the
OS
loader error dialog pop up for failure. Since the OS loader fails the
application, our code did not have the chance to execute yet. That's why
the error dialog is not very informative.

To troubleshoot loader problem, I would recommend Process Monitor from
the
link below:
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

You may take care of the file system&registry activitiy records with "Not
Found" result. If you are not familiar with using Process Monitor for
troubleshooting, I highly recommend Mark Russinovich's online tech talk
below:
"Advanced Windows Troubleshooting with Sysinternals Process Monitor"
http://www.microsoft.com/emea/itsshowtime/sessionh.aspx?videoid=346

Anyway, this is just one possible cause. If it is a runtime code error
instead of the loader time problem, I have written a blog regarding how
to
get a comprehensive stack trace in production server using Windbg and
Process Explorer:
"How to debug application crash/hang in production environment?"
http://blogs.msdn.com/msdnts/archive/2006/11/24/how-to-debug-application-cra
sh-hang-in-production-environment.aspx

Finally, I agree with Cor that you'd better move to the new .Net
DataGridView control. This control is in .Net Framework, so your
application can use it without any portability issue on all OS with .Net
Framework installed.

Hope it helps.

Best regards,
Jeffrey Tan
Microsoft Online Community Support

Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you.
Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
(e-mail address removed).

==================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
ications.

Note: The MSDN Managed Newsgroup support offering is for non-urgent
issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each
follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
==================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
 
J

Jeffrey Tan[MSFT]

Hi Cor,

I am not sure of the reason yet. But based on my investigation to classes
in the Microsoft.VisualBasicCompatiblity.vb6 namespace using Reflector,
most of the VB6 controls/classes in it are re-written with complete .Net
controls/classes. For example, DriveListBox internally inherits from .Net
ComboBox control for customization. They are exposing a VB6 style
programming interface so that the original VB6 code needs few or new
modification.

For FlexGrid control, since it is a bit more complex and may be hard to
emulate in .Net Framework, I suspect the .Net Framework team just leaves it
there without emulating in Microsoft.VisualBasicCompatiblity.vb6 namespace.
So, we have to use COM interop to re-use it in the .Net Winform.

Thanks.

Best regards,
Jeffrey Tan
Microsoft Online Community Support
=========================================
Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
(e-mail address removed).

This posting is provided "AS IS" with no warranties, and confers no rights.
 
J

Jeffrey Tan[MSFT]

Oh, no one loses in technical discussion :). Also thank you for your great
contribution in the MSDN newsgroup.

Best regards,
Jeffrey Tan
Microsoft Online Community Support
=========================================
Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
(e-mail address removed).

This posting is provided "AS IS" with no warranties, and confers no rights.
 
J

Jeffrey Tan[MSFT]

Hi Robert,

Have you reviewed my last reply to you? Does the DataBinding&DataGridView
sample documents meet your need? If you still need any help or have any
concern, please feel free to tell me, thanks.

Best regards,
Jeffrey Tan
Microsoft Online Community Support
=========================================
Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
(e-mail address removed).

This posting is provided "AS IS" with no warranties, and confers no rights.
 
R

Robert Styma

Thanks a bunch guys, I have the application running now using DataGridView in
place of FLexGrid. It runs a lot faster. I am now going through and
converting the other VB6 calls. Thanks again.
--
Robert Styma
Principal Engineer (DMTS)
Alcatel-Lucent


Cor Ligthert said:
Jeffrey,

The Microsoft.VisualBasicCompatiblity.vb6 namespace is still suported and a
part of all current Net framework 2.0 and its full compatible versions
including 3.5. However I would nobody advice to use it. This the same as
with the Collection class in the Microsoft.VisualBasic namespace although
that is an official full part of the Net framework. (Some mix the Net
framework up with the System.Net namespace, where Net is in fact a part of
the System namespace (In other words, in the System namespace are parts not
in the Microsoft namespace of Net, the latter sentence written smilling)

(I have this not mailed personally to you to, to be shure that your message
will not give by you not intended wrong results)

http://msdn2.microsoft.com/en-us/library/microsoft.visualbasic.compatibility.vb6.aspx

Cor


"Jeffrey Tan[MSFT]" said:
Hi Robert,

Can you show us the screenshot of this error message? If I remember
correctly, the FlexGrid is a VB6 COM control and is not a part of the .Net
Framework. So if the OS did not install and register the FlexGrid COM
control, the OS loader can not find the COM control. This will cause the
OS
loader error dialog pop up for failure. Since the OS loader fails the
application, our code did not have the chance to execute yet. That's why
the error dialog is not very informative.

To troubleshoot loader problem, I would recommend Process Monitor from the
link below:
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

You may take care of the file system&registry activitiy records with "Not
Found" result. If you are not familiar with using Process Monitor for
troubleshooting, I highly recommend Mark Russinovich's online tech talk
below:
"Advanced Windows Troubleshooting with Sysinternals Process Monitor"
http://www.microsoft.com/emea/itsshowtime/sessionh.aspx?videoid=346

Anyway, this is just one possible cause. If it is a runtime code error
instead of the loader time problem, I have written a blog regarding how to
get a comprehensive stack trace in production server using Windbg and
Process Explorer:
"How to debug application crash/hang in production environment?"
http://blogs.msdn.com/msdnts/archive/2006/11/24/how-to-debug-application-cra
sh-hang-in-production-environment.aspx

Finally, I agree with Cor that you'd better move to the new .Net
DataGridView control. This control is in .Net Framework, so your
application can use it without any portability issue on all OS with .Net
Framework installed.

Hope it helps.

Best regards,
Jeffrey Tan
Microsoft Online Community Support

Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
(e-mail address removed).

==================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
ications.

Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
==================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
 
J

Jeffrey Tan[MSFT]

Hi Robert,

Thanks for your confirmation. Glad to know that you finally got it work. It
is cool that the performance also boosts.

If you need further help, please feel free to post, thanks.

Best regards,
Jeffrey Tan
Microsoft Online Community Support
=========================================
Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
(e-mail address removed).

This posting is provided "AS IS" with no warranties, and confers no rights.
 

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