Need Hotfix

[rcproctor]

I am having the following problem on a New Dell computer
with Win XP Professional, please send the Hotfix to my
email address: (e-mail address removed)

Microsoft Knowledge Base Article - 828940

Wireless Client Cannot Reconnect to a Wireless Access Point

SYMPTOMS
On a Microsoft Windows XP-based computer, you successfully
make a wireless network connection to your network.
However, you lose the connection and you cannot reconnect
to the network unless you do one of the following:
Restart your computer.
Eject and then re-insert the network card.
Disable and then re-enable the network card.
CAUSE
This problem occurs because the wireless access point
receives a connection request while the access point is
trying to re-authenticate the wireless client for the same
wireless network card. This later reconnection request is
interpreted as a network attack on the access point. When
this event occurs, the access point rejects the connection
from the wireless client.

RESOLUTION
A supported hotfix is now available from Microsoft, but it
is only intended to correct the problem that is described
in this article. Only apply it to systems that are
experiencing this specific problem. This hotfix may
receive additional testing. Therefore, if you are not
severely affected by this problem, Microsoft recommends
that you wait for the next Windows XP service pack that
contains this hotfix.

To resolve this problem immediately, contact Microsoft
Product Support Services to obtain the hotfix. For a
complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the
following Microsoft Web site:

 

[Will Denny]

Hi

You need to contact Microsoft as the article states.

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


message | I am having the following problem on a New Dell computer
| with Win XP Professional, please send the Hotfix to my
| email address: (e-mail address removed)
|
| Microsoft Knowledge Base Article - 828940
|
| Wireless Client Cannot Reconnect to a Wireless Access Point
|
| SYMPTOMS
| On a Microsoft Windows XP-based computer, you successfully
| make a wireless network connection to your network.
| However, you lose the connection and you cannot reconnect
| to the network unless you do one of the following:
| Restart your computer.
| Eject and then re-insert the network card.
| Disable and then re-enable the network card.
| CAUSE
| This problem occurs because the wireless access point
| receives a connection request while the access point is
| trying to re-authenticate the wireless client for the same
| wireless network card. This later reconnection request is
| interpreted as a network attack on the access point. When
| this event occurs, the access point rejects the connection
| from the wireless client.
|
| RESOLUTION
| A supported hotfix is now available from Microsoft, but it
| is only intended to correct the problem that is described
| in this article. Only apply it to systems that are
| experiencing this specific problem. This hotfix may
| receive additional testing. Therefore, if you are not
| severely affected by this problem, Microsoft recommends
| that you wait for the next Windows XP service pack that
| contains this hotfix.
|
| To resolve this problem immediately, contact Microsoft
| Product Support Services to obtain the hotfix. For a
| complete list of Microsoft Product Support Services phone
| numbers and information about support costs, visit the
| following Microsoft Web site:
|
|

 

[Carey Frisch [MVP]]

The only way to obtain the Hotfix is to contact
Microsoft Support, just as the Knowledge Base
Article instructs you to do.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

---------------------------------------------------------------------------------------------------------


|I am having the following problem on a New Dell computer
| with Win XP Professional, please send the Hotfix to my
| email address:
|
| Microsoft Knowledge Base Article - 828940
|
| Wireless Client Cannot Reconnect to a Wireless Access Point
|
| SYMPTOMS
| On a Microsoft Windows XP-based computer, you successfully
| make a wireless network connection to your network.
| However, you lose the connection and you cannot reconnect
| to the network unless you do one of the following:
| Restart your computer.
| Eject and then re-insert the network card.
| Disable and then re-enable the network card.
| CAUSE
| This problem occurs because the wireless access point
| receives a connection request while the access point is
| trying to re-authenticate the wireless client for the same
| wireless network card. This later reconnection request is
| interpreted as a network attack on the access point. When
| this event occurs, the access point rejects the connection
| from the wireless client.
|
| RESOLUTION
| A supported hotfix is now available from Microsoft, but it
| is only intended to correct the problem that is described
| in this article. Only apply it to systems that are
| experiencing this specific problem. This hotfix may
| receive additional testing. Therefore, if you are not
| severely affected by this problem, Microsoft recommends
| that you wait for the next Windows XP service pack that
| contains this hotfix.
|
| To resolve this problem immediately, contact Microsoft
| Product Support Services to obtain the hotfix. For a
| complete list of Microsoft Product Support Services phone
| numbers and information about support costs, visit the
| following Microsoft Web site: