Need Directory Tree Help

F

Fruit2O

I have a Philips Digital Photo Frame and, after installing the
software, all my attached drives show in the Philips Window. Each
drive has a '+' next to it. When I click on the '+', the next level
down in the directory tree should show. However, in the C: drive, only
the folders that begin with the letter 'R' show up. All previous
folders (in the alphabet) are missing. Unfortunately, that is where
all my photos are stored. Philips Tech Support could not help. I have
no viruses or malware that I know of and keep a very clean machine. Can
someone help me get those other folders to show? Thank you.
 
S

SG

Hi,

You say all the attached drives show in the Philips Window, however in the
C: drive only the folders that begin with the letter 'R' show up. I'm not
familiar with this program, but if you open Explorer and expand the C: drive
do all your folders show correctly? Buy what you posted I'm not sure if you
are looking at the folders in Explorer or not.
 
F

Fruit2O

Hi,

You say all the attached drives show in the Philips Window, however in the
C: drive only the folders that begin with the letter 'R' show up. I'm not
familiar with this program, but if you open Explorer and expand the C: drive
do all your folders show correctly? Buy what you posted I'm not sure if you
are looking at the folders in Explorer or not.
Click to expand...

I am NOT seeing all the folders in Explorer - but I should be.
Something is blocking me from 'seeing' all folders that begin with the
letter 'Q' and back to 'A.'
 
F

Fruit2O

Hi,

If you uninstall the Philips Digital Photo Frame software and reboot then is
everything back to normal? or have you tried this. This will at least tell
you if it's their software causing the problem.
Click to expand...

Thanks - but it's the software - and I have the latest revision.
 

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