Can't Explore CD Contents (Desktop Contents is Displayed Instead)

[Guest]

Hi,

I'm helping someone out. He can't browse the contents of any known good CD
media except in DOS (dir). Problem remains even in Safe mode. Also,
exploring the contents by right clicking on the drive then selecting
Explore, will show the contents of the desktop instead. Tried the ff, no go:
(as suggested by some)

Uninstalling then reinstalling the drive from Device Manager
Repairing all system files (Start/Run, and type: SFC /SCANNOW)
http://windowsxp.mvps.org/slowrightclick.htm

FYI -- despite the problem, drive can burn DVDs. System's been routinely
checked for viruses & spyware. Just uninstalled & reinstalled Norton
Internet Security.

Would like to do a fresh OS install as a result. Any help is greatly
appreciated.

Thanks!

Dell Dimension 8400
Windows XP Home
Philips DVD+RW DVD8631
Norton Internet Security 2005
Webroot Spy Sweeper 2005

 

[Gerry Cornell]

Might this be the solution?
http://snipurl.com/jvlg

--


Hope this helps.

Gerry
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[Guest]

Hi,

Did the firmware upgrade, no go either. Problem is intermittent...was
working for a little while last night then when I tried to insert WWIISniper
(the game he's been having a problem running), the problem came back. Error
said something about could not run WWIISniper.exe. Could this game have
messed up the browsing of the DVD drives contents?

poc

 

[Gerry Cornell]

Have you tried a CD drive disk cleaner?

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~

 

[Guest]

I have not. I don't think it's a dirty drive since I can display the CD's
contents using the dir command at the command prompt.