NavExcel removal

[Guest]

Hello, All.
Here's my problem. I seem to have the infamous NavExcel toolbar "helper" on
my PC. I run Spybot, AdAware, MS Antispyware and Spyware Blaster, along with
AVG and Sygate. EVERY time I boot up, MS AS tells me NavExcel is trying to
install, do I want to allow or remove? Natch, I click Remove, and sure as
shootin', it does it again next time. I have gone over several websites for
this, and they all say to remove "NavHelper" via Add/Remove Programs. Only
problem is, it ain't there. Nor do I have a Programs folder for it. HELP!!
Thanks,
Chuck

 

[T. Waters]

Do a Windows search for "nav" and see if you can find it there.

 

[Rock]

Hello, All.
Here's my problem. I seem to have the infamous NavExcel toolbar "helper" on
my PC. I run Spybot, AdAware, MS Antispyware and Spyware Blaster, along with
AVG and Sygate. EVERY time I boot up, MS AS tells me NavExcel is trying to
install, do I want to allow or remove? Natch, I click Remove, and sure as
shootin', it does it again next time. I have gone over several websites for
this, and they all say to remove "NavHelper" via Add/Remove Programs. Only
problem is, it ain't there. Nor do I have a Programs folder for it. HELP!!
Thanks,
Chuck

http://www3.ca.com/securityadvisor/pest/pest.aspx?id=453074928

http://www.google.com/search?hl=en&lr=&q=navexcel&btnG=Search

 

[Frank Saunders, MS-MVP]

Hello, All.
Here's my problem. I seem to have the infamous NavExcel toolbar "helper"
on
my PC. I run Spybot, AdAware, MS Antispyware and Spyware Blaster, along
with
AVG and Sygate. EVERY time I boot up, MS AS tells me NavExcel is trying to
install, do I want to allow or remove? Natch, I click Remove, and sure as
shootin', it does it again next time. I have gone over several websites
for
this, and they all say to remove "NavHelper" via Add/Remove Programs. Only
problem is, it ain't there. Nor do I have a Programs folder for it. HELP!!
Thanks,
Chuck

Get ToolbarCop:
http://www.mvps.org/sramesh2k/toolbarcop.htm

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[Kelly]

Hi Chuck,

There are many measures needed to be taken manually via the registry, sad to
say and they are covered here. Scroll down to Detection and Removal. If
you have any issues, please post back and good luck!

http://www3.ca.com/securityadvisor/pest/pest.aspx?id=453074928

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Kelly]

Dude............

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Rock]

My bad, Rock. Had to fight this for a client just over the weekend. Funny
(or not so), how these are so easy to install, yet takes a registry user to
remove. (

lol...are you ever really bad? Yes this one is ugly.

 

[Guest]

Thanks all for the help, guys (and gals). Only problem is, nothing does any
good. None of the specified registry entries or files that I should remove to
get rid of it are even on my machine! Went down the list line by line;
nothing. It's not actually RUNNING--as I said earlier, there is no NavExcel
in Task Manager, or Add/Remove Programs. None of the .exe or .dll or other
files are resident. But it somehow keeps trying to INSTALL itself. Is there a
particular installer file I should be looking for, maybe masquerading as
something else?

 

[Frank Saunders, MS-MVP]

Try booting into Safe Mode and running MS Anti-Spyware from there.

 

[Guest]

Okey doke. Will report.

Try booting into Safe Mode and running MS Anti-Spyware from there.

 

[Kelly]

Have one better, try removing spool.exe. It literary disappears and
refreshes within split seconds before you eyes, so quickly that you can not
end the process via the Task Manager in normal mode. Thought it so unique,
I saved it for awhile as a challenge game. )

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Rock]

Have one better, try removing spool.exe. It literary disappears and
refreshes within split seconds before you eyes, so quickly that you can not
end the process via the Task Manager in normal mode. Thought it so unique,
I saved it for awhile as a challenge game. )

Never dealt with that one. Hope I don't have to.

 

[Rock]

Thanks all for the help, guys (and gals). Only problem is, nothing does any
good. None of the specified registry entries or files that I should remove to
get rid of it are even on my machine! Went down the list line by line;
nothing. It's not actually RUNNING--as I said earlier, there is no NavExcel
in Task Manager, or Add/Remove Programs. None of the .exe or .dll or other
files are resident. But it somehow keeps trying to INSTALL itself. Is there a
particular installer file I should be looking for, maybe masquerading as
something else?

Another option is to try the windows installer clean up utility:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

How to use the Windows Installer CleanUp Utility
http://support.microsoft.com/defaul...de/en-gb/utility2.asp#XSLTSection122121121120

Windows Installer Clean up Utility
http://download.microsoft.com/download/office2000pro/util20/1/NT4/EN-US/msicuu.exe

 

[Kelly]

Be daring, Rock! Can send it to you. )

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Rock]

Be daring, Rock! Can send it to you. )

lol...no thanks.

 

[Kelly]

)

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Guest]

No soap. The uninstaller cleanup finds no reference to NE. I finally got
tired of it and told it to install, thinking that maybe once it was in there,
my spyware apps would actually find it. Well, that seemed to work. I ran an
MSAS scan, and it picked it up sure enough. All's well, right? WRONG! Now
it's back where it was before. EVERY time it starts up, MSAS tells me it's
trying to install, asks if I want to remove it, I say yes, MSAS says it was
successfully removed, and I compute on my merry way (usually to ebay). Next
time, here we go again. AAAAAUUUGGHHH!!
Pleasepleasepleasepleaseplease help meeeee!!

 

[Rock]

No soap. The uninstaller cleanup finds no reference to NE. I finally got
tired of it and told it to install, thinking that maybe once it was in there,
my spyware apps would actually find it. Well, that seemed to work. I ran an
MSAS scan, and it picked it up sure enough. All's well, right? WRONG! Now
it's back where it was before. EVERY time it starts up, MSAS tells me it's
trying to install, asks if I want to remove it, I say yes, MSAS says it was
successfully removed, and I compute on my merry way (usually to ebay). Next
time, here we go again. AAAAAUUUGGHHH!!
Pleasepleasepleasepleaseplease help meeeee!!

The only thing I can suggest at this point is run hijackthis and post
the log to one of the speciality forums that deal with malware:

HijackThis
http://www.majorgeeks.com/download.php?det=3155

Forums to Interpret HijackThis Logs:

http://www.spywareinfo.com/forums/
http://forum.aumha.org/viewforum.php?f=30
http://forums.tomcoyote.org/
http://www.wilderssecurity.com/

 

[Guest]

Thanks. I'll give it a shot. <:-(

The only thing I can suggest at this point is run hijackthis and post
the log to one of the speciality forums that deal with malware:

HijackThis
http://www.majorgeeks.com/download.php?det=3155

Forums to Interpret HijackThis Logs:

http://www.spywareinfo.com/forums/
http://forum.aumha.org/viewforum.php?f=30
http://forums.tomcoyote.org/
http://www.wilderssecurity.com/

 

[Rock]

Thanks. I'll give it a shot. <:-(

:

Good luck.