My PC Won't Start After I Turn It On...

S

Saara

Instead, it gives me this message:
"We apologize for the inconvenience, but Windows did not start successfully.
A recent hardware or software change might have caused this..."

Does anyone know what this is and what I can do? My family thinks it's a
virus but I'm not quite sure about that.
 
C

Chris Partridge

Try the following:

When you start the computer, press the F8 key. This will bring up a menu and
select the one that says "Last Known Successfull Load.." or something like
that. That should get you back to the desktop hopefully.
 
P

Pegasus \(MVP\)

Saara said:
Instead, it gives me this message:
"We apologize for the inconvenience, but Windows did not start
successfully.
A recent hardware or software change might have caused this..."

Does anyone know what this is and what I can do? My family thinks it's a
virus but I'm not quite sure about that.
Click to expand...

Can you start it in Safe Mode?
 
S

Saara

I would try the F8 thing, but when my PC brings me to that menu, none of the
options work.
 

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